Steals log in
Response from developer
We have reported this review to Apple for review: We take privacy and security extremely seriously, and we want to be absolutely clear: NextGen IPTV Player does not steal users’ playlists, content, or personal data. NextGen is a media player only. Users add their own M3U or Xtream playlist, and the app does not provide, sell, host, or claim ownership of any content. The 300-second playback limit is part of our clearly disclosed free experience, allowing users to test the app with their own playlist before deciding whether to upgrade. The allegation made in this review is completely false. We have not received any support request or technical details that would allow us to investigate such a claim. Because this review contains a serious and unsubstantiated accusation, we have reported it to Apple for review. If the reviewer has experienced a genuine technical issue, we encourage them to contact our support team directly. We are always happy to investigate legitimate issues and help our users.
Muy buena
Response from developer
Thank you so much for your kind words and for the 4-star review! We’re delighted to hear that you enjoyed the smooth performance and modern design of NextGen IPTV Player. We appreciate your feedback regarding casting support. At the moment, NextGen is focused on delivering the best possible experience across Apple’s ecosystem, including iPhone, iPad, Apple TV, and our upcoming native macOS app. We’ll certainly keep your suggestion in mind as we continue to expand the app’s capabilities. Feedback like yours helps us decide what to prioritise next. Thank you again for your support, and we hope to earn that fifth star in a future update! 🚀
Useless for me
Extream: loaded fine from the 2nd attempt. EPG loaded too. No favorites, No “catchup” Often receive “playback error” of live channels. Very limited setting, Unable to use different players… I can go on and on.
Response from developer
Hi, thanks for your feedback, we’re really sorry for the experience you had. From what you’ve described, it sounds like the playlist/EPG may not have fully synced on the first attempt. We’ve recently released an update that improves playlist loading, EPG reliability, and overall playback stability, especially on tvOS. A couple of quick things that usually help: Refresh the playlist after adding it Make sure the playlist URL/credentials are active and supported by your provider Try reloading EPG once the playlist has fully loaded Regarding favourites, catch-up, and player options these are areas we’re actively improving and expanding in upcoming updates. If you’re open to it, we’d really like to help you get this working properly. Please reach out to us via email or Discord support so we can assist you directly. Thanks again for your feedback it genuinely helps us improve the app.
Does it work?
Response from developer
Hi, thanks for your feedback. We actually offer a 3-day free trial, so you can fully test your playlist before any payment is required there’s no risk during this period. That said, we understand your concern and are currently improving the onboarding experience to make it clearer and allow users to validate their playlist before starting the trial. If you need any help, we offer 24/7 support via our Discord community where someone is always available, as well as email support with a response time of up to 24 hours. Thanks again your feedback helps us improve.
La Mejor
Response from developer
¡Muchas gracias por tus palabras! Me alegra mucho saber que el esfuerzo detrás del proyecto ha valido la pena. ¡Que disfrutes la app!
