IPVanish VPN User Reviews

Customer Experience

Positive experience43.2% of reviews
Neutral6.3% of reviews
Negative experience50.4% of reviews

~ Based on 678 written reviews from the US App Store.

What users say

Is IPVanish VPN Safe?

IPVanish VPN: Fast & Secure appears safe based on user ratings. AppsHunter Safety Score for IPVanish VPN is 92/100.

This assessment is based on 104,244 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 104,244 App Store ratings for IPVanish VPN.

Is IPVanish VPN Legit?

IPVanish VPN: Fast & Secure appears to be a legitimate app. AppsHunter Legitimacy Score for IPVanish VPN is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

TOOK MY MONEY EVEN THOUGH I CANCELLED AHEAD OF TIME

I downloaded this app to see if it would do what i needed, first told me i needed a subscription to use the app but they had either a 3 day free trial or a week and i selected the free trial and the app ended up not being what i needed so i cancelled the free trial and deleted the app. a few days later i get a app notification that this app billed me anyways and i requested a refund but only gave me some of my money back so im currently in the process of getting my money back from them but did not appreciate being charged when i literally made sure to cancel out the free trial before their monthly subscription would come out! - UPDATE, make it known what people are getting into before clicking confirm to sign up for your subscriptions then, almost every other app would give a refund for this inconvenience especially if they want it resolved the day of.
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Bad protection and false advertising

First of all, the protection is very poor. My secure VPN connection was dropped multiple times, without any sort of notification. When I asked for a refund, they refused to honor their 30-day money back guarantee, which was clearly advertised on their website for the monthly subscription.

DO NOT PAY FOR SUBSCRIPTION!!

After paying and subscribing, my account was never updated and it kept showing that I needed to subscribe even after getting charged and it showed in my Apple profile that I had the subscription active. After deleting and downloading it again multiple times and nothing was changing I gave up.

Sol

100%

Very good

Very good

Long Time Customer / Still Satisfied…

I’ve been a long time IPVanish customer for more than 10 years, though I’m not as active as I once was but I still use it on occasion. I mainly use the computer version. I can’t remember having any problems or issue when using it… like others have claimed.

Customer support has always been great when I contact them prior to renewal time and they have always been helpful.

I’m live on fixed low income and they have always worked with me on better pricing that I could afford, so that I could continue using their service, I really appreciate it and I am very grateful for that.

The new features and tools have been helpful.

Thanks again for the great costumer support and service.
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False trial

Fails before charging

Scammers

Signed up for the monthly subscription. Kept getting an error code when trying to create and login into my account.

TOOK MY MONEY EVEN THOUGH I CANCELLED

I downloaded these app to see if it would do what i needed, first told me i needed a subscription to use the app but they had either a 3 day free trial or a week and i selected the free trial and the app ended up not being what i needed so i cancelled the free trial and deleted the app. a few days later i get a app notification that this app billed me anyways and i requested a refund but only gave me some of my money back so im currently in the process of getting my money back from them but did not appreciate being charged when i literally made sure to cancel out the free trial before their monthly subscription would come out!
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Awesomef!

Fast, reliable! Easy to use!

IPVanish

No complaints from me and also customer support is excellent when I have needed them.

Couldn’t get on with it, constant error

It worked a few times but after that, all I got was an error, saying ā€˜please review the status of your account’

The status of my account was I had taken the free trial but ā€˜cancelled’ immediately to avoid auto-rebilling (anyone should do this for every app to avoid surprises) and as soon as I did that it seemed to create issues, despite a week being left on my trial.

So basically I have just deleted it.
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Scam

I didn’t sign up for this and was charged $90

Great

Awesome

Iffy

On iPad have to reinstall weekly. Absolutely no support from company

Great product as advertised

Value for money and peace of mind indeed

Scammers

It’s a decent vpn but what’s not decent is that they put you on automatic payment for the next year at a disgusting cost where you want it or not. I had to contact them to cancel this and even after I did that I was STILL on auto payments. Watch out for this. They have definitely done this on purpose. Wether it’s legal to do I’m not sure but it’s a scam. Ive seen the developers response and regardless what they say you still put us on an automatic payment at a very inflated cost. I’ve checked and I’m now not in auto payment. But that’s only because I changed it.
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Trying to get to IPVanish

It’s not fair to me I can’t log in with the pasword and I have to be paying for the service I can’t use try reaching out but getting no answers

First time customer

IPVanish
Is a great tool and great for my budget. This is the first time i ever had to use it and first time i was ever to afford it and for two years is a great price and really does protect my ip thanks

Unsure

Just got this for hardware but not happy as it shuts down my stuff
Not sure what to do