Disappointing
Average hardware, let down by typically buggy and poorly designed German software
Device is a 5 Star Software is 4 star website is a 3 star
It’s a little hard to rate this. IQ Air products are incredibly great built, especially the Atem line. But everything related to software is behind hardware. Their website although good looking is hard to find the replacement filters page, info is limited, and they make no promotions, discounts or subscription options. This APP is fairly good, but sometimes you get some glitches like the APP not connecting immediately with the device, or not updating speed settings. But all these are NoT very common. That’s why I’m rating this APP 4 stars.
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Smart on/off doesn’t work
I was excited to use the smart on/off feature offered by this app, but sadly it does not work. I mean, technically the feature does work. If I keep the IQAir app open and on-screen while my phone’s screen is on, the app will turn the Atem on and off based on my proximity to the device. However, if I turn my phone’s screen off, navigate to the Home Screen, or launch another app, the IQAir app will no longer control the Atem. I don’t fully close or force close the IQAir app. The app is still open in the background, but despite this the smart on/off functionality does not work. Instead, I have to by a power switch I can control using my phone to make up for the broken feature provided by IQAir.
I suppose all this should not be a surprise to me. IQAir’s home air quality monitor has a bug where it provides the wrong location name when viewing a device, which I reported back in 2021, but the IQAir team hasn’t gotten around to fixing it yet. It’s a shame that such good hardware is spoiled by poor software.
I suppose all this should not be a surprise to me. IQAir’s home air quality monitor has a bug where it provides the wrong location name when viewing a device, which I reported back in 2021, but the IQAir team hasn’t gotten around to fixing it yet. It’s a shame that such good hardware is spoiled by poor software.
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would love a feature
ai really love my Atem car filter and would love to have a feature where the filter automatically switches between high to medium to low depending on the air quality inside the car without me manually checking and adjusting.
A dedicated car device without CarPlay compatible app
For the price, this device is an inconvenience and should be CarPlay compliant. The only way to effectively use it is to plan ahead of driving or have a passenger turn on the IQair Atem. I really hope that IQair expediently releases a CarPlay compliant app, heck they could sell more filters since I’ll be using it more…hint hint.
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no monitoring
there’s no air quality monitoring
Shouldn’t be a separate app
Kludgy… should be able to add the atem desk into my IQAir app I use for the other purifiers from IQAir
Works within range sometimes
Doesn’t always work, says out of range when I’m right next to it & on network. Would love if it worked remotely like other brands. Auto on/off definitely doesn’t work either
멍청한 버그
나갔다 오면 기계가 바로 옆에 있어도 못 찾음..
Cannot connect my Atem desk
Downloaded both apps, doesn’t recognize QR code. Nobody answering the chat. Useless
Excepcional
Nota Mil
Device is a 5 Star Software is 4 star website is a 3 star
It’s a little hard to rate this. IQ Air products are incredibly great built, especially the Atem line. But everything related to software is behind hardware. Their website although good looking is hard to find the replacement filters page, info is limited, and they make no promotions, discounts or subscription options. This APP is fairly good, but sometimes you get some glitches like the APP not connecting immediately with the device, or not updating speed settings. But all these are NoT very common. That’s why I’m rating this APP 4 stars.
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FIX YOUR APP - EMBARRASSMENT
app will not connect to the Atem after over an hour trying. FIX YOUR CRAPPY APP and update your website with actual, helpful info. Your company looks like a joke. I’ve purchased several purifiers and an air quality meter but seriously, your company needs to invest in customer service.
really helpful app
actually works!
Perfectly fine
Does what it’s supposed to do. Easy peasy
Almost good
The app still some bugs to be worked out. The Bluetooth is weak as others stated if you leave the room does not reach. Also very upsetting I cannot register the device because the link leads to a “ no website found” answer.
I do like the other features like to be able to control the speed by phone.
I do like the other features like to be able to control the speed by phone.
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Doesn’t pick up a signal in another room
It doesn’t work well if I am in another room and this device is so badly engineered that it is almost impossible to operate without the app. Very frustrating
So great!
I was surprised to learn there was an app for my air purifier! It makes it easy for me to adjust the intensity level of each low, med, and high setting. Additionally, I now know the room temperature and the humidity. Which is amazing! The app was easy to pair and now I don’t have to get up to turn my device on or off.
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The app or device has too weak a blue tooth signal
Walking a few feet away from Atem, app loses connectivity. Shortest bluetooth reception on the planet. I have two desktop Atem devices. Same for both of them. I have to get so close to use the app — may as well just tap the Atem.
Connection to device is not reliable
Does not pair with device reliably. After turning on app after a while it does not detect the purifier and I have to force close and reopen the app to connect again
