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About
IQVIA's Expert Engagement Platform empowers medical affairs, commercial, and other functional teams to move beyond fragmented, manual processes and unlock the full potential of intelligent, personalized medical engagement. By harnessing global, connected Healthcare Provider (HCP) data, the platform enables companies to seamlessly identify the right experts, orchestrate coordinated engagement strategies, and measure the impact of their activities to ultimately advance patient outcomes.
Meet the precise needs of all stakeholders across the lifecycle and simplify the healthcare provider journey.
Key Expert Engagement Platform capabilities and features:
- Holistic HCP identification, profiling, and offline/online Biobooks
- Annual Contracted and Non-Contracted Engagement Planning
- AdBoard planning, scheduling & execution
- Congress planning, scheduling & execution
- Thought Leader strategic planning and approval workflows
- Capture and management of TL interactions for non-CRM users
- Capture, management, analysis of medical insights, including GenAI capabilities
- Next Best (Scientific) Action suggestions
- Survey management
- Reporting
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What's New in IQVIA Expert Engagement
2.0.0
July 16, 2026
- Bug fixes - External objectives update - UI improvements
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