IQVIA OCE User Reviews

Customer Experience

Positive experience71.4% of reviews
Neutral0.0% of reviews
Negative experience28.6% of reviews

~ Based on 14 written reviews from the US App Store.

Is IQVIA OCE Safe?

IQVIA OCE appears mostly safe based on user ratings. AppsHunter Safety Score for IQVIA OCE is 79/100.

This assessment is based on 33 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.8% of ratings point to a safe experience
6.1% of ratings suggest some concerns
15.2% of ratings point to a risky experience

~ Based on 33 App Store ratings for IQVIA OCE.

Is IQVIA OCE Legit?

IQVIA OCE appears to be a legitimate app. AppsHunter Legitimacy Score for IQVIA OCE is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great customer support

Easy to setup and configure, user friendly UI, monthly updates with new features and best of all, works offline too.

Smart CRM App

Thanks to IQVIA for doing an amazing job and making this app as smart CRM.
App has a rich design, looks great, and is very user-friendly.
Also, it provides intelligent suggestions when using the app like next best customer, maps and etc. Easy to engage with doctors in face to face and Remote as well and making sales rep life easier to use the app effectively.
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Great app and easy to use

This app is very easy to use, will help you reach your sales goals, and will make your relationships with your customers easier to manage.

Very full featured app

This app has everything imaginable and is highly customizable.

I especially love using the iPhone version to quickly update my calls on the go.

Great App

The orders module is easy to use and creating large orders is fast and efficient. Discounts and validations are trigger in real time.

Great app!

This a great app and works seamlessly with web version. Makes it easy to get my work done and no need to open the browser or laptop.

This App Does it All!

This app helps with coordination between different roles and all compliance management. Makes calls and sample management a breeze. Ability to work online and offline.

Best customer engagement app

Best app for Pharmaceutical industry to reduce time to market for new drugs. Also has many features to support the evolving life sciences industry.

Wow incredible

One of the best apps I have used. Very slick and user-friendly. Amazing!!!

User Friendly

This app is user friendly and easy to navigate through all the features.

Dreadful

Constant bugs, minimal utility, duplicate data, inconsistent account labeling. Iquvia should stop selling this platform and just negotiate a “Veeva light” with Salesforce.com

Response from developer

Thank you for your feedback. We release new app version updates monthly with fixes for any reported bugs and new enhancements. We kindly request you report the issue to your implementation team and triage any product bugs using the OCE product support process. We will strive to resolve product functionality issues and provide you with the best experience possible. Regarding the duplicate data and inconsistent account labeling, it is not in our control as the data is owned and managed by your Organization’s Administrator. We recommend working with them to have an optimized process to identify and resolve data issues.

I’m so over this app!

EVERY single time I open this app I have to update it and then it still doesn’t work properly. I always have to call our IT department to get it resolved and then I’m on the phone for over an hr doing that.

Response from developer

Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background. Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

This app is HORRIBLE

Constant updates, clunky, etc. SOmeone should be fired for switching us over to this garbage.

Response from developer

Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background. Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

Probably the worst app

How many updates do you need!!?.. I’m done with this review..

Response from developer

Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background. Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.