IR User Reviews

Top reviews

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise.

I need to share this in here so you won't lose your money cheaply to scam brokers. I invested about $234,034 on a binary option platform then I decided to withdraw after several weeks but the withdrawal wasn't successtul, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if l want to withdraw my money which I rejected, and! never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how Procyberhacksrecovery at gmail, com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as! never believe I could get my money back. Thanks to PROCYBERHACKSRECOVERY via gMail. Com you restore my happiness as I could see my funds in my wallet. Thank you.
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Disappointing

I recently switched to using IR. Fees are very reasonable and slippage (i think that’s the correct term) is very good compared to other exchanges and definitely better value than when buying crypto directly from one’s private wallet.

But I’ve just been prohibited from transferring USDC to my personal Tangem wallet. The reason — for my security.

News Flash!
1. Financial businesses should only be responsible for their business: providing a simple, secure and efficient service.

2. I’m an adult and responsible to conduct my own affairs, until a court determined that I’m unfit to do so.

3. I decide how I use my funds, i don’t need a nanny.
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Response from developer

Hi there, thank you for sharing your feedback. We take all comments seriously and continuously review our processes to ensure fairness and compliance with regulatory requirements. If you’d like us to revisit your case, please feel free to contact our support team through the Independent Reserve app or website - we’ll be glad to assist.

High fees in NZ

I liked the fees advertised. But once I wanted to deposit money, turns out there's a 3.5% fee and no way to make a bank transfer. Closed account, moving on.

Great for crypto trading

IR is great for crypto trading

Great experience

Easy and fast

Safest crypto app

Best app to use in the crypto market. I have had a few other apps this is the best one

Great trade and love you

Great trade and love you

Love IR

Probably the best crypto app in Australia.

App needs some bug fixes

The virtual keyboard doesn’t pop up many times when entering figures to buy/sell. It becomes difficult and only requires refresh and relogin with no guarantees that it will work smoothly

Great service

I love this exchange i just wish the app was the same as the web browser or it was fully integrated with trading view. Nevertheless it’s great exchange for Aussie’s and would recommend for anyone starting out.

Response from developer

Thank you for the review - this is something that is on the roadmap!

Rates

Good buying and selling fees but insane withdrawal fees if you want to withdrawal / send to a cold wallet

Easy use

Great platform and app. I’m satisfied with the security to access it and the ability to keep track of assets as well as trade them is simple and easy

Super low featured

It is nice to have an app that makes buying and selling super easy in my phone. BUT, the portfolio tab is so basic and needsmore. For example it shows my holdings and their value, but not the buy price of those holdings, so can see my portfolio go up or down but not how this relates to P&L, please add this so I can see which of mys the most profitable .
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The best !

Best exchange in Australia hands down!

Btc

My first time in purchasing BTC in your app. I didn’t expect the process is so simple.

Pepe

Nice easy to use thank you

IR

Really love using this app so easy to learn how to use will recommend to friends and family

No support

I signed up but couldn’t get my ID verification. I deposited $500 and can’t trade or access it. I have tried support on the app, messsged on Facebook and emailed, hours have gone by and nothing!!!
This is very bad customer support!!!

Terrible Customer Service

Terrible customer service—and when you are handing over your hard earned dollars to a faceless company, then you need great trust and customer service. You will not get it here. They really don’t care and will not help you in any way. But they will happily take your money. The log in hardly works, and the verification process is the worst. And they won’t help you. I gave it 3 months of investments and now deleting. Use Binance or anything else.
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Response from developer

Hi there, thank you for sharing your feedback. We take all comments seriously and continuously review our processes to ensure fairness and compliance with regulatory requirements. If you’d like us to revisit your case, please feel free to contact our support team through the Independent Reserve app or website - we’ll be glad to assist. Thank you!

Easy

Simple to use
First time buyer so let’s see