Great application!
This app is easy to use and has served me well!
For this money app is garbage
For 140 usd per month this app complete garbage. Ugly looking email client written by junior developer and no web at all. Why is it even called mail and web ?
Never worked
I never was able to get this app to work. It's rather scandalous, given how expensive their service is.
Doesn’t Work
Please don’t waste your money like I did. I rented one of these and it’s a joke. Stick with just a sat phone. Was on the phone with technical support for hours, just to get it to load...it never did when I was in the field with it.
👍🏻👍🏻👍🏻👍🏻 Goodwork boys
Keep up the the good work
Criminally Bad App as Primary Interface an Expensive Paid Service
The design looks to me made with Word Perfect i’m 1995. The email viewer can event scroll or format text correctly (breaks up links, can’t copy/paste correctly). This might just the worst app I’ve ever used, and I’ve used a few.
I’m paying $160/month for this?
I’m paying $160/month for this?
App does not work for iOS
I installed the Mail & Web app on my iPhone, and it does not work. I have been back and forth between Predict Wind support and Iridium support, and neither has been able to help me. Iridium said an outside app developer controls it, and I don’t know how to contact the outside developer. I’m thinking about returning my newly purchased Iridium Go device.
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App not working
I can't retrieve emails with this app. What have you done?
Worst app in the store
Each new release seems to introduce more bugs than they fix. They are slow to correct problems. Testing is left to the user. No way to back out a bad version of the app.
App is not reliable
Iridium does not keep up with iOS updates
Does not communicate reliably with the Iridoum GO. I often have to make a few attempts although the GO and my iPhone XR and 8 are only a few feet from the modem
Biggest problem is that if a mail download has started it must run to completion before any other mail can download. This if a user mistakenly starts a download of a large file the system is blocked, sometimes for several hours
Nothing I can find overrides this
Does not communicate reliably with the Iridoum GO. I often have to make a few attempts although the GO and my iPhone XR and 8 are only a few feet from the modem
Biggest problem is that if a mail download has started it must run to completion before any other mail can download. This if a user mistakenly starts a download of a large file the system is blocked, sometimes for several hours
Nothing I can find overrides this
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Mail no longer works
I updated this app a couple of weeks ago and can no longer send or receive any mail. To say the app is not fit for purpose is an understatement!
Complete Fail
The new 3.0.2 update is a complete fail. My iPad automatically updated the app and now I am unable to connect with Iridium at all. We are on a boat in the Bahamas and depended on the Iridium Go when we do not have cell service. We are paying for a service we cannot use. Please fix it!
Iridium Gone! with v3.0.2
Unfortunately I my iPhone auto updated to v3.0.2. Now I have no email at sea. I’m paying for a service I can’t receive & in particular I’m unable to get weather emails that I was counting on.
Come on, Iridium Go...at least respond & tell us when you think this will be resolved. You may soon be Iridium Gone!
Come on, Iridium Go...at least respond & tell us when you think this will be resolved. You may soon be Iridium Gone!
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DO NOT DOWNLOAD THE 3.0.2 UPDATE!!!
Iridium is completely irresponsible and needs to pull this update - NOW!!! They need to roll back to a working version of the app. The iOS version will not connect to the email server AT ALL. So if you update, be prepared to lose access to your email.
Iridium, you are stranding your customers who rely on (and pay good money for) this service. You have left people on ocean crossings and in remote locations without the access to email that they rely upon and have left a faulty app up on the App Store for weeks. Shame on you.
Where is your quality control and basic app functionality testing before app releases? Unacceptable performance from Iridium!
Iridium, you are stranding your customers who rely on (and pay good money for) this service. You have left people on ocean crossings and in remote locations without the access to email that they rely upon and have left a faulty app up on the App Store for weeks. Shame on you.
Where is your quality control and basic app functionality testing before app releases? Unacceptable performance from Iridium!
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No longer works
After updating to the latest release I can no longer send or receive email. Please fix immediately!
Email won’t connect after update
Same thing as others have reported - app doesn’t work. Still have old app on my phone and it works fine. Pretty amazing. App was horrible by today’s standards before update. Now it just doesn’t work.
3.0.2 screwed me
I was relying on having email access during my Atlantic crossing as I’m awaiting a very important email expected within 2 weeks. But with this update, mail won’t connect. I would urge Iridium to hurry up and release a fix, but we’re already underway. So unless they update within the next hour or so before I lose cell signal, it’s no good. They screwed me. And this update has been out for 2 weeks... how hasn’t this already been addressed?!?!
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Not fit for purpose
Does not connect since app was updated 2 weeks ago and Iridium provides no support. Just try to hit the “support” link in the App Store - goes to a “page not found”.
Users depend on this for their safety (e.g. communicating with Maritime Security while transiting the Gulf of Aden). Common Iridium, lift your game!
Users depend on this for their safety (e.g. communicating with Maritime Security while transiting the Gulf of Aden). Common Iridium, lift your game!
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3.0.2 Update Won’t Connect
After the latest update I cannot connect to server . No one on IOS can. You have rendered my Iridium Go useless for Mail and Web. FIX THIS NOW!
Dark mode fail
The latest update leaves you typing in white on white if you are in dark mode on the iPad. Renders the program impossible to use without changing your device settings.