Broken app, broken headphones
The software people behind this are completely inept. The headphones keep disconnecting and reconnecting, and the app cannot be used bc the sign up returns an ‘admin only’ error.
Doesn’t matter how good the listening is supposed to be if not a single thing can be used.
BTW I have a regular sized head and those headphones clamp 2x too hard too.
Terrible all round.
Doesn’t matter how good the listening is supposed to be if not a single thing can be used.
BTW I have a regular sized head and those headphones clamp 2x too hard too.
Terrible all round.
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iOS 14 😭
I loved Iris, but the app won't open now I updated my phone - HELP xx
Rubbish
Spent over £200 for headphones that sound like a £30 pair, the app won’t register me and gives an admin error and website that doesn’t appear to exist anymore. I assume that iris gave hone bust? Couldn’t be anymore unimpressed
Love the headsets, can’t log in
I download the app, for some reason I can’t gain access. Is there a website or customer service ?
Took our money, 3 yrs later they’re gone.
Bought a pair of the IRIS Flow Headphones back in 2020 when they were seed funding amidst the chaos of COVID lockdowns. Today there is no support for their product, no communication, no active social media, or support for those needing a spare part. Is this how you treat the customers who backed your fledgling project? Shame on you.
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App doesn’t work
I love the headphones so much, it feels better than the Bose qc45. I want to register in the app, but keeps telling me Admin Only Operation
Used to be great
Used to be great, no longer links with Spotify
So I can’t use it for my music
So I can’t use it for my music
Spotify Premium not recogniced
I habe Spotify Premium but this app tells me that „premium is required“. Useless for me
No You Tube service support for the app ?
Really, Really No You Tube service support for the app ? Am I missing something??
Just say connecting
Went through setup 3 times. End up on same place with app just saying “getting things ready” then “connecting”. Headphones play through BT connection but nothing special apparently without app, but app is useless.
I demand an explanation
Great sound , like an addictive drug . The experience is like a chain smoker that went to sleep without a cigarette wake up with a vicious craving and a pack of cigarettes are in a see thru safe and I don’t have the combination to get in it . I furious . I’m thinking about campaigning to let the world know what you guys are doing to me . Lol
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App detecting Headphones not even working
Tried many many times setting up my Black Iris with the app. Followed the first step and did NOTHING after that. The app doesn’t even see the headphones and can’t display its telemetry. Started to make me feel regretting buying this headphones. Top of it. The Red Bull version is on its way. Better resolve this issue for the price we paid.
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Review
So there is some sonic trickery going on here for sure and it does a good job of making music listened to through headphones sound like you’re in room listening to speakers. But seems to me it’s just a sophisticated version of the EQ that some amplifiers and AV set ups are able to apply (but through headphones).
So if you want music to sound different to the way in which it was recorded and produced go ahead. It’s pretty sympathetic and subtle but don’t let it kid you that it’s “uncovering” things that have been “lost”. It can’t... because whatever information it is claiming to recreate isn’t there. So it’s a trick - a good one but it’s a trick all the same.
What it adds in a larger presentation, it loses in subtlety. It is particularly pronounced in heavily panned parts to left and right and those that pan across the soundstage. Recordings lose width but gain depth and scale. That sounds cool to start with but can become fatiguing to listen to.
In the advertising it does the thing that should always ring alarm bells ie a famous artist endorsing it. As most of them wouldn’t know a good recording if it fell on their foot (I can’t believe Roger Taylor could have listened to any Queen album using it and thought it was improved - if he did, that just proves my point) this is somewhat far from a guarantee.
Lastly, the damn thing crashes in iOS when I try to link it to my Apple Music account and I won’t use Spotify so turns out, I can’t use it anyway. So given that, and that the headphones are £300 ish... I’m out
So if you want music to sound different to the way in which it was recorded and produced go ahead. It’s pretty sympathetic and subtle but don’t let it kid you that it’s “uncovering” things that have been “lost”. It can’t... because whatever information it is claiming to recreate isn’t there. So it’s a trick - a good one but it’s a trick all the same.
What it adds in a larger presentation, it loses in subtlety. It is particularly pronounced in heavily panned parts to left and right and those that pan across the soundstage. Recordings lose width but gain depth and scale. That sounds cool to start with but can become fatiguing to listen to.
In the advertising it does the thing that should always ring alarm bells ie a famous artist endorsing it. As most of them wouldn’t know a good recording if it fell on their foot (I can’t believe Roger Taylor could have listened to any Queen album using it and thought it was improved - if he did, that just proves my point) this is somewhat far from a guarantee.
Lastly, the damn thing crashes in iOS when I try to link it to my Apple Music account and I won’t use Spotify so turns out, I can’t use it anyway. So given that, and that the headphones are £300 ish... I’m out
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Great if it worked!
It worked a bit, once. It just crashes or does nothing.
???
It must just be me or is the button is wired up in reverse! The audio is significantly worse with this on. Is it just a mono stereo switch as the stereo image is crushed by it. Any airy treble seems to vanish. All it seems to do is move mids into the centre which might help people with poor hearing with intelligibility. I tried a pair of studio grade cans then a cheap pair of buds but both are better with the before audio with a pixilated picture.
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IOS update death knell for app
Unfortunately the update to cover IOS 14, still renders ITunecompatibility useless, I have Apple Music, but due to Apple restrictions, I cannot connect to my library
Broken by ios14
Will not open since upgrading. Was enjoying what sounds to me like a midrange boost and change in stereo mix.
iOS 14 😭
I loved Iris, but the app won't open now I updated my phone - HELP xx
Does not work on ios14
Please can this be fixed
Snake oil?
Seems like a bit of a scam. Way too vague about what their technology actually does and switching between the normal version of a track and the iris version seems to bump up the volume and change the channels so you can’t accurately compare the 2 versions. Seems to me like this is mostly just an expensive equaliser with flashy marketing.
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