Longtime Abine Blur user, disappointed in quality
I’ve been using Blur since the early 2010s, primarily for the masked email feature, which I use daily. However, the service has had unacceptable bugs, mainly, masked emails not receiving emails for days or weeks, when that’s literally the only point of using the service. That has always been the killer feature, though now it’s more common for other companies to provide it. App stability, endless loading spinners, and data missing are unacceptable when the core product has barely changed in 10 years. Anyone using this is either a loyal longtime user trying to stay loyal; dependent on the masked emails; or using it to avoid a large company. Please do better. This used to be a less buggy product. They also need to work on solutions possibly with vendors like Google so masked emails don’t end up in spam so often. Push notifications of incoming emails to the inbox accessible in the iOS app would be a good start.
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Enable tracking!?!?!
Broke ie no amount of Enabling causes this pop-up to go away. Appears every time I try to select anything!
Link doesn’t work
The link to explain how to set up virtual card doesn’t work 😞
Fast paywall
Can’t even look at the services. As soon as you sign up, you hit a rock solid paywall, they want $40 before you can even see what they do. No trial, no lite version, nope, just “gimme your money first, and then you can see what’s behind the curtain”. I don’t mind paying for an app, but I want to see what I’m paying for first. Deleted.
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Useless. Can’t login even after several password resets and updates. Had this since Blur and now
This app became useless. Can’t login even after several password resets and updates. Had this since Blur and soon after it was bought out it’s been going down and I wonder if they are still in business. Using the website I was able to login but unable to see any kind of information, however there’s no server available anymore. The app keeps saying “incorrect password” even after resetting it several times. No way to access support or contact them. They probably gone bankrupt.
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Mr R
App doesn’t work all of the sudden
Now I have to struggle to get back into my accounts
Now I have to struggle to get back into my accounts
Trash Company
Used them for a few years 3-4 years ago, they pretend to be a privacy company but will reach out to you by your name while making unfounded accusations if you use multiple cards in certain ways for the same merchant. Absolutely terrible and ignorant customer service and privacy practices in their correspondence with paying customers.
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Issue with UI after update
Just installed the most recent update and there’s an issue with the text being lighter than the background so it appears to not be there. But I am able to interact with the app. I just can’t see what it is that I’m tapping.
Mr.
Ironvest will not stay active on my iPhone. I have to login every time for it to auto fill accounts.
Disappointed for European Expat Customer
I signed up because I am trying to control my personal information, credit cards, bank accounts and phone numbers. Unfortunately, they fall short. I signed up specifically to be able to create a barrier for my personal cellphone. They advertised they can do it for European cell numbers. Turns out they can’t offer their services to expats and probably Europeans.
I provided my passport and proof of address as requested but they decided after the fact they can’t. So I paid for a subscription for services they can’t fulfill.
I provided my passport and proof of address as requested but they decided after the fact they can’t. So I paid for a subscription for services they can’t fulfill.
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Not functioning
A lot of the offers; if not all don’t even work properly.
Latest emails aren’t coming through
I know it takes a little while for the email inbox to receive emails. But lately emails aren’t coming thru or being forwarded on new accounts being setup. It’s seriously SO frustrating! What am I paying for??
infinite aliases but no longer works right
Been using this app for years since Blur was bought out. I have another app for passwords so I use iron vest mostly for email aliases, credit card and phone masking. Now that I have literally almost 1000 aliases it has slowed down to the point of disrupting my work. Today an email with a zoom link arrived 4 hours after the webinar was over. CS responds within 48 hours by email but assures me nothing is wrong. I am fed up and will be migrating to something more reliable
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Login pains
Emails take forever to forward. Sometimes not at all. Used to be a paid member. Stopped after popular sites started revoking accounts I made with IronVest. I’ve lost access to several accounts and still fighting to get them back.
Adding salt to the wound, the app needs to be constantly reinstalled because the login pin stops working.
Plan on fully moving away from this service after 5+ years of use.
Adding salt to the wound, the app needs to be constantly reinstalled because the login pin stops working.
Plan on fully moving away from this service after 5+ years of use.
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Email Forwarding Works Poorly
This review focuses on the email & phone forwarding features of Ironvest, which they call masked mails and masked phone, respectively. Masked phone allows you to create a phone number to provide on websites, etc., which forwards phone calls and texts to your real number, so you don't have to risk it being sold or leaked. If you start getting spam from a caller, you simply block them. It used to work, though it was a bit clunky because you can't reply directly to text messages. Then it didn't work for me at all for a while, but after contacting Ironvest, it's working again.
Masked emails used to work better. You can create individual forwarding email addresses for each website or business you deal with so that if you start getting spam at that address, you know where it originated from. You can easily turn these addresses on or off or simply delete them. However, about 4 months ago, I noticed that there was a significant delay in some emails being forwarded, and some never got forwarded at all. I estimate that the delay ranges from 7 to 17 hours, with an average of about 12 hours. In addition, the Ironvest server is marking some emails as spam, which it should not do unless I marked a sender as spam. It does not forward emails that are marked as spam. I no longer feel I can rely on this feature, since I have to manually check the Ironvest email inbox instead of counting on them being forwarded to my real email address.
I haven't used the other features much. The masked credit card feature worked ok, but it ties up whatever amount of money you put on a virtual credit card.
There's a tracker blocking feature, but it currently only works on Chrome or Firefox. I found that it tended to break website functionality, so I turned it off, and now I use the Brave browser, which has the function built in.
I contacted Ironvest customer support about the email forwarding problems, but they didn't know what was causing the problem. In the last 4 months, the problem has only gotten worse.
Ironvest offers a lot in the way of privacy protection, but their features are useless if they don't work as claimed.
Masked emails used to work better. You can create individual forwarding email addresses for each website or business you deal with so that if you start getting spam at that address, you know where it originated from. You can easily turn these addresses on or off or simply delete them. However, about 4 months ago, I noticed that there was a significant delay in some emails being forwarded, and some never got forwarded at all. I estimate that the delay ranges from 7 to 17 hours, with an average of about 12 hours. In addition, the Ironvest server is marking some emails as spam, which it should not do unless I marked a sender as spam. It does not forward emails that are marked as spam. I no longer feel I can rely on this feature, since I have to manually check the Ironvest email inbox instead of counting on them being forwarded to my real email address.
I haven't used the other features much. The masked credit card feature worked ok, but it ties up whatever amount of money you put on a virtual credit card.
There's a tracker blocking feature, but it currently only works on Chrome or Firefox. I found that it tended to break website functionality, so I turned it off, and now I use the Brave browser, which has the function built in.
I contacted Ironvest customer support about the email forwarding problems, but they didn't know what was causing the problem. In the last 4 months, the problem has only gotten worse.
Ironvest offers a lot in the way of privacy protection, but their features are useless if they don't work as claimed.
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Think you broke something…
Latest update cripples login.
Still cannot log in
Despite being able to log in to the website, it will not let me log in to the app using exactly the same credentials. Not very helpful.
Quickly going downhill
Works okay on Mac but awful on iPhone. Doesn’t accept same password as works fine on Mac. Poor spacing on iPhone makes it impossible to see the whole page. What a shame, it used to be good.
Sadly going downhill
Like many other reviewers, I have been using this service for more than a decade. And paying for premium. I went to use the app today and it asked me for credentials. I supplied accurate credentials, the same ones that work on the website, but it simply doesn’t work. Like others, I’m suspicious about the stability, but now also, the security of this app.
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Crashes immediately
Crashes immediately when opening
