بدو كثير تعديلات وكثير بعلق
كل ما تفوت حتى لو حطيت انو يتذكر رح يضلو يطلعك من اكاونتك وحتى لو ما طلعك وطلب كود ال opt وحطيتو بضلو بدائرة التحميل وبطلعك من التطبيق ف عشان اتفوت على عسابك مجبور كل مره تمحي التطبيق وترجع تنزلو
تطبيق ممتاز ومفيد جدًا
شكرًا بنك الإسكان على هذا التطبيق الجميل
فرع الاشرفيه
افضل فرع الاشرفيه موظفين رائعين
Bad user experience
One of the worst bank applications. Many issues using this app. I wasn’t able to use CliQ feature for 2 years because of the technical issues. V Card or prepaid is the worst card to use for shopping because you can’t use it anymore +they charge you 5 JD every time you recharge and 2% when cancel card! Unbelievable. Very bad user experience 0/10, user interface 3/10 very old and boring colors.
Update: please hire a professional user experience team, I mean Iskan coin and Russian roulette! Give me a break. Where is accountability!
Update: please hire a professional user experience team, I mean Iskan coin and Russian roulette! Give me a break. Where is accountability!
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Bad user experience
One of the worst bank applications. Many issues using this app. I wasn’t able to use CliQ feature for 2 years because of the technical issues. V Card or prepaid is the worst card to use for shopping because you can’t use it anymore +they charge you 5 JD every time you recharge and 2% when cancel card! Unbelievable. Very bad user experience 0/10, user interface 3/10 very old and boring colors.
Update: please hire a professional user experience team
Update: please hire a professional user experience team
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Response from developer
Hi, can you elaborate your concern so that we can assist you better? Please contact us at info@hbtf.com.jo or our Call Center (ISKAN 24/7) at +96265200400, or the toll free number 080022111.
Update
I been trying to update the app , and it’s not working at all . All apps in my phone get updated except the Islam Mobile .
بنك غير شفاف
بنك غير شفاف، بيفرض فتح حساب توفير وإيداع 100 دينار، وما بخبرك إنه في خصم شهري (0.5 دينار) من الحساب. لما سألت ليش، طلع في “رسوم صيانة” ما حد حكا عنها وقت فتح الحساب. ولما حاولت أودع أكثر لتفادي الخصم، رفضوا!
سحبت فلوسي بعد أول خصم، والحمد لله إني انتبهت بدري.
نصيحة: اسأل عن كل التفاصيل قبل ما تفتح حساب معهم.
سحبت فلوسي بعد أول خصم، والحمد لله إني انتبهت بدري.
نصيحة: اسأل عن كل التفاصيل قبل ما تفتح حساب معهم.
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Lousy app
The app is lousy, unstable and the availability is not always ensured. It needs a major upgrade.
تقييم التطبيق
التطبيق جداً سيّء و غير عملي و كثير بعلّق يعني احسن الواحد يعمل حساب ببنك التطبيق الخاص فيه يكون استخدامه سهل و بوفّر وقت للعميل!
عندكم الوقت بضيع و الواحد يعمل كل ثانية تسجيل دخول لانه التطبيق بعمل خروج لحاله!
عندكم الوقت بضيع و الواحد يعمل كل ثانية تسجيل دخول لانه التطبيق بعمل خروج لحاله!
Helpful, but hard to find info
Helpful for basic tasks, but I have trouble finding some options like managing notifications. I can’t seem to find a way to manage which notifications I receive. Help articles are limited, and the organization of the info under settings would be helpful if it was categorized and organized.
Try again later. And later. And later!!!
The Iskan mobile app is one of the most frustrating digital banking experiences I’ve had. It rarely works when abroad—verification codes arrive after timeouts, forcing constant restarts. Password errors are vague, offering no guidance to fix the issue. The app requires a Jordanian number and physical presence in Jordan just to function, which defeats the purpose of online banking. Updating personal info while overseas? Forget it—you're trapped in a loop between the unhelpful app, a call center that leads nowhere, and an unreachable branch. The design is outdated, the font clunky, and the “contact us” feature is a dead end—no one replies. Face ID is unreliable, and updates break more than they fix. This app urgently needs a complete overhaul.
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عمان
أفضل تطبيق بنكي استخدمته. للحقيقة.
Hard to find
If i were to find anything it takes ages
Useless
Useless, time consuming and nothing makes sense , in other words caca
I love it
Really I love this application, it gives all services we need.
Response from developer
We're always working hard to improve the app. Thanks for your download and feedback.
It’s not down loading
Not impressed
Whan I registered i got places hang on for too long
Whan I registered i got places hang on for too long and nothing happened
Response from developer
Thank You, your review will be forwarded to the related department. Please send your phone number to “info@hbtf.com.jo” to contact you … Have a nice day.
Login difficulties crashes
Several attempts to fix logon issues. Several calls to call centre. Two weeks on still an issue. I have to say this is the most frustrating bank app in Jordan ( in my experience)
Please fix the issue
The application is not working ! , Almost one week now
Anna
Cliq is very bad
