Iskan Mobile Reviews: Is It Legit?

Name: Iskan Mobile
Rating: 4 (735 reviews)

Iskan Mobile

The Housing Bank For Trade & Finance

💰 Finance

Customer Experience

Positive experience29.1% of reviews

Neutral7.7% of reviews

Negative experience63.2% of reviews

~ Based on 117 written reviews from the US App Store.

What users say about Iskan Mobile

Reviews of Iskan Mobile are mostly negative: the Finance app is rated 4.0/5 from 735 App Store ratings. What users like most: user-friendly application, comprehensive banking services. Top complaints: frequent login issues, app crashes and freezes. Summarized from real user reviews.

Positive things

👍User-friendly application
🚀Comprehensive banking services
💡Face ID support
👍Improved interface and navigation

Negative things

🐛Frequent login issues
🐛App crashes and freezes
🐛Unreliable OTP delivery
🐛Incompatibility with newer devices
👎Outdated and boring UI design
👎Poor user experience
👎Lack of transparency on fees

Is Iskan Mobile Safe?

Iskan Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for Iskan Mobile is 80/100.

This assessment is based on 735 user ratings, with an App Store average of 4/5.

Safety Analysis

76.3% of ratings point to a safe experience

3.4% of ratings suggest some concerns

20.3% of ratings point to a risky experience

~ Based on 735 App Store ratings for Iskan Mobile.

Is Iskan Mobile Legit?

Iskan Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Iskan Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Very bad

One of the worst banking apps I have ever used. Although I have to since I have an account however not dependable.

Khaled zand

10 days ago

بدو كثير تعديلات وكثير بعلق

كل ما تفوت حتى لو حطيت انو يتذكر رح يضلو يطلعك من اكاونتك وحتى لو ما طلعك وطلب كود ال opt وحطيتو بضلو بدائرة التحميل وبطلعك من التطبيق ف عشان اتفوت على عسابك مجبور كل مره تمحي التطبيق وترجع تنزلو

Redski33

3 months ago

Amman

Edge كل شوي بتعطل ويتطلب تسجيل جديد يحرجك جدا في اوقات مهمة اسوء تطبيق لبنك سيتم نقل حساباتي لبنك اخر

Ahmad Al Qawasmi

4 months ago

تطبيق بدو تحديث لانه الوجهة غير احترافيه

واجهة غير احترافيه وبطيء شوي وكل فترة فجاة بيوقف تسجيل الدخول بسبب مشكله بالنظام يعني بيقولك عملنالك بلوك لانك حاولت تسجل كثير مرات بكلمك سر غلط مع اني ما حاولت حتى اسجل دخول لكنه هو كل فتره يطلع نفس المشكله

عبدالحليم٩٤

4 months ago

تطبيق ممتاز

اتمنى اضافة الجهات التي تتعاون مع البنك من ناحية التقسيط وايضاً اضافة اتصال مباشر مع خدمات المشتركين

Rasheed90

6 months ago

تطبيق ممتاز ومفيد جدًا

شكرًا بنك الإسكان على هذا التطبيق الجميل

أبو عمر الأردني

6 months ago

Face ID

Every time I need to enter my account number and PW. Also the Face ID is not working anymore I mean since Jan 2026

Ghaith North Shuna

7 months ago

فرع الاشرفيه

افضل فرع الاشرفيه موظفين رائعين

Mohammad almallad

8 months ago

Bad user experience

One of the worst bank applications. Many issues using this app. I wasn’t able to use CliQ feature for 2 years because of the technical issues. V Card or prepaid is the worst card to use for shopping because you can’t use it anymore +they charge you 5 JD every time you recharge and 2% when cancel card! Unbelievable. Very bad user experience 0/10, user interface 3/10 very old and boring colors.

Update: please hire a professional user experience team, I mean Iskan coin and Russian roulette! Give me a break. Where is accountability!

SamerTa

9 months ago

Response from developer

Hi, can you elaborate your concern so that we can assist you better? Please contact us at info@hbtf.com.jo or our Call Center (ISKAN 24/7) at +96265200400, or the toll free number 080022111.

Bad user experience

SamerTa

9 months ago

Response from developer

Hi, can you elaborate your concern so that we can assist you better? Please contact us at info@hbtf.com.jo or our Call Center (ISKAN 24/7) at +96265200400, or the toll free number 080022111.

Sahab

التطبيق سيء جدا ولا يواكب تطبيق البنوك الأخرى

مدرسة وروضة التفوق

9 months ago

مش شغال

يومين وانا بحاول اشغل البطاقه مابشتغل

Deem11bashir

9 months ago

Update

I been trying to update the app , and it’s not working at all . All apps in my phone get updated except the Islam Mobile .

Sean Tha

a year ago

Response from developer

Thank you for your feedback, and we’re sorry the app didn’t meet your expectations. We are constantly working to improve the user experience, and we’d be glad to learn more about the issues you encountered so we can address them. Please feel free to contact us at info@hbtf.com.jo — we’ll be happy to assist you ❤

بنك غير شفاف

بنك غير شفاف، بيفرض فتح حساب توفير وإيداع 100 دينار، وما بخبرك إنه في خصم شهري (0.5 دينار) من الحساب. لما سألت ليش، طلع في “رسوم صيانة” ما حد حكا عنها وقت فتح الحساب. ولما حاولت أودع أكثر لتفادي الخصم، رفضوا!
سحبت فلوسي بعد أول خصم، والحمد لله إني انتبهت بدري.
نصيحة: اسأل عن كل التفاصيل قبل ما تفتح حساب معهم.

G0dpro

a year ago

يحتاج الى تحسين

يبيله تحسين

ahmed alzool

a year ago

Lousy app

The app is lousy, unstable and the availability is not always ensured. It needs a major upgrade.

BaghdadLover86

a year ago

تقييم التطبيق

التطبيق جداً سيّء و غير عملي و كثير بعلّق يعني احسن الواحد يعمل حساب ببنك التطبيق الخاص فيه يكون استخدامه سهل و بوفّر وقت للعميل!
عندكم الوقت بضيع و الواحد يعمل كل ثانية تسجيل دخول لانه التطبيق بعمل خروج لحاله!

marahmahmoud

a year ago

Helpful, but hard to find info

Helpful for basic tasks, but I have trouble finding some options like managing notifications. I can’t seem to find a way to manage which notifications I receive. Help articles are limited, and the organization of the info under settings would be helpful if it was categorized and organized.

iPhone@@@123

a year ago

Response from developer

Try again later. And later. And later!!!

The Iskan mobile app is one of the most frustrating digital banking experiences I’ve had. It rarely works when abroad—verification codes arrive after timeouts, forcing constant restarts. Password errors are vague, offering no guidance to fix the issue. The app requires a Jordanian number and physical presence in Jordan just to function, which defeats the purpose of online banking. Updating personal info while overseas? Forget it—you're trapped in a loop between the unhelpful app, a call center that leads nowhere, and an unreachable branch. The design is outdated, the font clunky, and the “contact us” feature is a dead end—no one replies. Face ID is unreliable, and updates break more than they fix. This app urgently needs a complete overhaul.

AbuAsfour