Doesn’t Work
good driver
Excellent service
Deceptive UX designed to take your money. Just use the public bus or take a taxi.
Response from developer
Hello burnerphoneshawty We are sorry that your experience did not live up to expectations, but your review could not be further from the truth. Allow us to address each of your concerns: 1) Dark UX - this is common on all modern apps. Some people simply prefer darker visuals. It has no bearing whatsoever on the app function. 2) Wallet feature - this is optional. Currently, we can only support Apple Pay top ups via the wallet function, which is why this exists. You do not need to use the wallet if you do not use Apple Pay. You can choose to pay via the Wallet or directly charge your card when ordering a ride. The app UX explicitly allows you to select your payment method before ordering. We cannot be held at fault if you do not select the correct payment method. You are correct that we will not offer refunds for wallet balances, so only add to your wallet as much as you need. 3) Tips - this is simple economics. Drivers are compensated very fairly (otherwise they would not volunteer to drive). There is no need or requirement to tip in a fairly priced marketplace so this is not an advertised feature. You were not obligated to tip in cash. That is at your discretion entirely, so it disingenuous to claim that your ride “costed $84”. We invite you to send us an email at info@islandgo.app so we can discuss these matters further with you.
