4th reinstall
You can tell a lot about a business by how it doesn’t bother to fix logistical issues.
Old app
This app has been around too long, sometimes it doesn’t work, sometimes if I enter my password correctly it still won’t log me in. Needs an update ASAP
Best Credit Union
Sayville branch with Angel and Isabella rock. Mathew is amazing with our family CDs
Island has bad mobile banking
Really bad mobile banking and stuck in 20th century with the tech
Service fee for pending dormant account
It would have been nice to be notified that my account would be going dormant BEFORE they started dwindling the account down close to zero.
It’s Home
This is the best Bank. The staff is great also.
Easy access and convenient
It’s helpful to see the accounts in one page and make transfer as necessary
Transfer from one account to another
I had difficulty transferring full minimum amount. Would not allow me to input the cents
Horrible
Horrible app. Changes settings on its own. Facial recognition needs to always be re-enabled.
Decent bank, terrible app.
App is terrible. For the last few months I Can’t even sign in without some sort of error message. Seems like nobody pays any attention to the app in this bank.
App violates security protocol
I have not been able to use the Island Federal mobile app for at least a month now. Upon trying to open the app, I continue to receive a notification that says “this app violates security protocol”, and the app won’t open.
Is there anything going to be done about this? If people can’t use mobile banking, they will leave the credit union.
Is there anything going to be done about this? If people can’t use mobile banking, they will leave the credit union.
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Sucksssss
This stupid app doesn’t work anymore I hate this bogo app stayed away
Bank is great but I wish app had another verification method besides phone
If they had a two-step verification method through email or authenticator, that would be nice to have options besides only through your phone.
Great App!
I love this app!
App is glitching for the last week
I can’t make any payments do to glitching I’ve erased and redownloaded I’ve restarted my phone. I can’t access my accounts because when I log in the app disappears and shuts down
Can’t even sign in!
I downloaded the app because I had opened a checking account earlier today. Everything was going fine until I had to put in my phone number. There was no slot to type it in and what it did ask my to type in was a “Phone Nickname”. When I typed in <my name>’s Phone, it would not work. And when I typed in my phone number it wouldn’t work. I tried everything and after awhile I just got fed up. Whoever designed this app please fix this issue!
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Great app, cr sit easy
Great credit breakdown down, simulator ect. It’s better than some paid versions IMO shows you every complaint on a fico8
No MEMO option and actual payoff Amt on overdraft
There should be ability to enter a memo for a check in case there are multiple checks for same amount and one doesn’t clear properly. Capital One has that option on mobile deposit. It’s useful. Also, there is never a payoff amount on overdraft. You pay the balance and then you have to transfer again to pay what’s left. That annoying.
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Dislike
It’s a pain in the butt not seeing all balances as you do on desktop. Unfortunately, I no longer can transfer on iPad without this app. Hate that you cannot look up your yearly transactions
Island Federal
This is the best bank I ever dealt with!
