Denied my Paid purchase completed Island Trybe
I had paid for series 1 - 5 Island Trybe, but can’t access it again once I reinstall on my new iPad. How this is possible, because I use the same account? Is this how the developer gets their income-money? Charge over and over?
Can’t redownload purchased games
I have previously purchased the entire series of Island Tribe 1-5 and have tried to redownload them but they demand I repurchase them. I have emailed the company as they stated too from others peoples reviews to no avail. It’s a bogus email. This company is terrible. Don’t waste your money
Good game
Love the game but where are the last 4 bonus levels? Finished level 40 but nothing after?
Paid purchase not recognised in updated version of game
This is not fair! Having purchased the full versions of all versions of the game #1-#5 on my older model iPad, these are now not recognised on my new iPad, asking for me to repurchase the new versions as ‘developer needs to update’ the original versions (that I’ve paid for) for me to be able to use.
Please fix this ‘glitch’ as it is highly unfair to those who have already paid and cannot enjoy the full experience.
Please fix this ‘glitch’ as it is highly unfair to those who have already paid and cannot enjoy the full experience.
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Already paid
I already paid for this game, but the update doesn’t recognize the previous purchase.
Déçu
J’ai déjà acheté vos jeux dans le passer avec le même identifiant et je ne peux avoir les extensions . Je ne vois pas pourquoi je devrai repayer.
Super jeu et gratuit mais
C’est un super jeu et gratuit, mais les pub font souvent crasher l’application
Response from developer
Thank you for the feedback. This situation is possible when the system doesn't have videos for showing. But after a while, they appear.
Not happy having to pay twice
I loved the original release of the island tribe games, and paid for all of them. This new release seems to be exactly the same games and my previous purchases don’t seem to exist. The previous releases won’t run with the current iOS
Не открывается игра
Добрый день. 15.02.19 через ITunes бало оплачено две игры island tribe 2 и 5 ( суммы 459₽ и 649₽). 16.02.19 была оплачена игра island tribe3, , на сумму 379₽. Почему. Граф купленная 16.02 не открывается и мне пишут что я не оплатила?
Response from developer
Спасибо за отзыв! Вам пришло подтверждение покупки от App Store на почту? Если да, попробуйте переустановить игру и воспользоваться кнопкой "Уже куплено". Если деньги списались но письма нету, свяжитесь с вашим банком по этому вопросу.
Информация
Добрый день, прошу дать разъяснения, при попытке «восстановить покупку» игры, вышло сообщение что ранее игра не приобреталась. Но это совсем не верно, восстановила чек покупки.
Вопрос, причина отказа от восстановления покупки?
Вопрос, причина отказа от восстановления покупки?
Response from developer
Спасибо за отзыв! Пожалуйста заполните эту форму https://qumaron.kayako.com/ru/conversation/new/37 и мы поможем вам восстановить эту игру.
Schönes Spiel, aber...
... Stürzt leider zu oft ab und startet schlecht.
Oftmals muss man erst den iPad neu starten, bevor das Spiel zum Starten zu bewegen ist. Und das kann es nicht sein.
Oftmals muss man erst den iPad neu starten, bevor das Spiel zum Starten zu bewegen ist. Und das kann es nicht sein.
Response from developer
Thank you for feedback! Please fill out this form https://qumaron.kayako.com/en-us/conversation/new/1 for detail this issue.
Should be illegal
I bought all these games the first time around. Now, the games are coming from a new publishing company who have changed ABSOLUTELY NOTHING of the game itself. All that is different is the game icon in the App Store and appears on the tablet shortcut. Nothing about the game has changed but I have to pay all over again! This is a rip-off and a slap in the face to the gamers. It should be illegal.
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Response from developer
Please write to our support mail (qumaron.supp@gmail.com) and we will help with restore.
Баг в игре
Доброго времени суток, уважаемые разработчики. Ответ на ваш вопрос-второй бонусный уровень. В новой версии игры столкнулась с ошибкой в уровне— задание отличается от Карты.нужно загрузить корабль и построить тотемы.Но нет ни корабля ни тотемов.Несколько раз проходила уровень думала может не нашла что—то или пропустила..Но все по прежнему.В связи с тем, что не могу в оплаченной игре пройти дальше— ставлю три звезды
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Response from developer
Спасибо за отзыв! Мы исправим эту ошибку. Бонусные уровни не обязательные и игру можно закончить не проходя их.
Проблема с бонусным уровнем
Задание второго бонусного уровня не совпадает с картой - выполнить его невозможно.....обидно, не получается из-за этого игру пройти:(
Response from developer
Закончить игру можно не проходя бонусных уровней.
I must pay twice for this game...
It’s not fair that developer decided to publish new game working on iOS 11 instead of updating old version. Now I need to pay again for game I bought few years ago. Worst is that nothing changed in the game through the years, even graphics is not upgraded to retina and stays exactly the same like from the beginning. Qumaron shame on you...
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Response from developer
Please write to our support mail (qumaron.supp@gmail.com) and we will help with restore.
Frech
Habe alle Teile als Vollversion gekauft, laufen aber nicht mehr unter IOS 11. Sind auch nicht mehr im App Store zu finden. Dafür lauffähige mit inApp Kauf. Soll ich also noch einmal bezahlen? Habe auch viele andere Reihen des Entwicklers gekauft mit dem selben Problemen. Als Konsequenz werde ich diesen Entwickler zukünftig meiden.
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Response from developer
Please write to our support mail (qumaron.supp@gmail.com) and we will help with restore.
Mise à jour payante : extraordinaire !!!
J’ai acheté ce jeu a sa sortie. De mémoire le développeur était realore. Pour avoir la mise à jour avec le nouveau développeur Qumaron, il faut racheter les jeux parce que ceux-ci considèrent qu’ils n’ont jamais été payés. Vous vous foutez du monde et pas qu’un peu !
Response from developer
Please write to our support mail (qumaron.supp@gmail.com) and we will help with restore.
Re-release
Same story with all island tribes. I bought them when they first came out, they disappeared from my purchases and now they’ve re-released them. Still the same game as before but I can’t restore purchases - they expect me to pay again for exactly the same game!
Awesome old-school time management game!
I was so happy to see the 3rd installment of this game back in the App store. I have no idea what all the negative reviews are about! It played perfectly for me, just like it did a few years back. Smooth gameplay, no glitches or crashes on any level. I have no idea what the issue is with some reviewers on level 40; I finished the game with no issues. This game is just plain fun!!
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Response from developer
Thank you for feedback!
Please update all other realore games
Many games I bought from u can’t play anymore on ios 11; please update, esp those adetalando 1-3, I really love playing that; please also create more of those games, but not Adelantado 4( which is similar to roads of Rome) I want the previous one
