Horrible app. DO NOT USE
Logged me out and hasnt let me back in. Tried forget password and tried to log in through google. However, everytime i press it “ it says plusreduceAi” wants to sign in. It also says on the app that Im not using the offical login and it may be a unofficial login from a 3rd party.
What happened with your APP!
Installed back lighting on my TV back in March and the app was working fine but now can’t login and control the lights 🤬without the app the lights are useless. $120. Down the drain
I was able to fix the problem of not being able to login
1. Download the “Smart Life” app from the App Store. 2. Create an account with the Smart Life app. 3. Click on “add device.” 4. Add the device manually. 5. Select from Electrical 6. Select the lighting category. 7. Then scroll down until you see “screen sync controllers.” 8. Select the “HDMI screen sync controller zigby gateway. 9. Follow the instructions to make the ISNOW device searchable. It’s a series of turning the power switch on and off several times until the LED is flashing yellow slowly. 10. You should then be able to select the found device “3.8 ISNOW Immersion Tv backlight.” Once it connected on WiFi the original ISNOW lighting control app opened and I was able to control the lighting as before. 11. I hope this helps!!! It worked for me!
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This company is out of business.
The app server can’t be reached. The last update was 9 months ago. Their Twitter account is gone. Good luck using this product. I wasted money.
App started crashing
Bought backlights for tv a year ago and they worked great. Sometime in the past month they unpaired and the app fails to re-pair and will not allow me to login with server errors. I was really enjoying this product previously but I’m pretty upset right now
