רכבת ישראל User Reviews

Customer Experience

Positive experience31.6% of reviews
Neutral8.9% of reviews
Negative experience59.5% of reviews

~ Based on 79 written reviews from the US App Store.

What users say

Is רכבת ישראל Safe?

רכבת ישראל - Israel Railways has mixed safety signals based on user ratings. AppsHunter Safety Score for רכבת ישראל is 58/100.

This assessment is based on 228 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.2% of ratings point to a safe experience
10.3% of ratings suggest some concerns
47.5% of ratings point to a risky experience

~ Based on 223 App Store ratings for רכבת ישראל.

Is רכבת ישראל Legit?

רכבת ישראל - Israel Railways appears legitimate, with a few gaps. AppsHunter Legitimacy Score for רכבת ישראל is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

terrible

this app is terrible . i was blocked and i don’t know why or how to resolve it

New app has lots of nice features

There are a lot of good features to this app, including connecting buses. It updates delays and in general gives lots of information

Independent People with disabilities

When are you going to add position of accessible carriages to the app? The impossible step down into the train is dangerous.

Help

It would be nice to see next to each scheduled train where the ♿️ carriages are because someone stupidly ordered carriages that don’t reach the platforms.
And 2 hours from herzlia to Nahariya or to ashkelon? Don’t tell me ‘ain bikush’ please. “If you build it they will come”

Language

The app works fine. But the previous version allowed you to switch languages. Now only Hebrew.

if it ain’t broke don’t fix it

this feb 2024 update doesn’t recognize ‘ben gurion’ as a search term for destinations although it appears in the destination list.
the app worked perfectly for me until this update.

אפליקציה פשוטה ולעניין

אפליקציה קלה פשוטה ולעניין

No clear rates in the app

Apparently, the cost from point A to B is a guarded secret. There are no prices.
To understand the cost, you must choose a payment solution that asks you to purchase a multi-usage card- without telling you the cost of the trip.

It's not designed for tourists/ travellers.

The English on this app is pretty amateur.

Whoever did the English translations for this app clearly has a very limited understanding of the language.

לא עובדת כבר שנה

אשמח אם תתקנו

Crashes in English

Erm... crashes in English, what more is there to say..?

איציק

האפליקציה גרועה

זמנים נוספים במסך התוצאות

במסך ״לוח זמנים״ שמופיע כמסך תוצאות בתכנון מסלול, תאפשרו לראות תוצאות שהן אחרי ולפני השעה שהמשתמש חיפש.
כרגע המשתמש חייב לחזור למסך החיפוש ולעדכן את הזמנים שוב ושוב וזה מעצבן ומתיש.

זה פיצ׳ר בסיסי. היחידי שבגללו האפליקציה נמצאת אצלי בטלפון. לפחות תעשו שהוא יעבוד כמו שצריך.

*המשתמש צריך להיות מסוגל לראות *הרבה* תוצאות קדימה ואחורה. נגיד לפחות חצי יום קדימה וחצי יום אחורה.

גם במסך הזמנים האפליקציה מבלבלת.
בבקשה תשלמו לUX טוב שיעשה אפליקציה טובה יותר
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Poorly functioning app

I really wish they would make this app better. Generally very annoying disfunctioning app.

אין על סמוטריץ׳

האפליקציה סך הכל בסדר

Unstable when you need it most

The app is generally slow and unstable, but doubly so when train delays occurs (presumably due to the added server load). Are trains running late and you’re hoping to figure out which platform you should be on - forget about it! Crashes, randomly empty search results, and endless loading times are to be expected.
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Really?? That’s the best you can do???

Consistently crashes. Horrible and uncomfortable user interface and user experience. Israel is packed with computer scientists. It really cannot be that hard to build a decent app....

It does the job

The app does the job. I just hope that such a railway could potentially have a better designed and functional app.

Application crashes on iPhones

Can’t get time tables application crashes , I updated it but it doesn’t help.

Not working

The moment I hit the search button it’s shut down the app