Deserves Minus 5 Stars!
This is the app apparently designed by a person with zero experience in websites… The app doesn’t accept any confirmation or booking numbers provided by the agency whom you paid the money in the first place. The app constantly says that you made “too many failing attempts”, which is just laughable since this app is designed to make you fail… The designer(s) should be ashamed of their product. The Istanbul Tourist Pass Agency should consider to take it down and ask an elementary school student ( or kindergarten student) to make a properly working app…
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AAngryBaba
Response from developer
Hello, we are sorry for the trouble signing in. If you bought through a partner agency, please choose that agency on the sign-in screen and enter the booking reference they gave you. If it is still not accepted, write to contact@istanbultouristpass.com with your booking reference and our team will help you sign in. The Istanbul Tourist Pass Team
Türkçe dill
İstnbul passı ben ingilizçe kulanmaya meçbur deyilim
Türkçe olara kulanmak istiyorum
Türkçeyi lütfen ekleyin??
Türkçe olara kulanmak istiyorum
Türkçeyi lütfen ekleyin??
IIch3334ich
Furchtbare App welche dauerhaft hängt
Die App hängt sich dauerhaft auf und braucht generell ewig zum Laden - ich kann nur abraten
CCelineisabelpts
Istanbul Tourist Pass - App didn’t work properly for three days
We used this app for three days but it only worked once out of eight attractions. We had to call every time for customer service. Prices are not up to date. It would be cheaper or the same buying everything on our own. There is a credit system which leads us to the point where we can’t use the app. Hands away!
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RRR@2025
Would rate 0 if I could
Incredibly frustrating app to use. Very slow and had to constantly be restarted. Signed you out every time you opened the app, none of the ticketed QR codes worked, activities displayed the wrong times, and the organization and layout need to be massively improved.
MMonsterra012
Response from developer
Hello, we are sorry for this experience. The app has been rebuilt since then: it keeps you signed in and shows each attraction's QR code and meeting point in My Reservations. If anything is still open, please write to contact@istanbultouristpass.com with your order number. The Istanbul Tourist Pass Team
