IT-Connect

IT-Connect

by DESKDAY, Inc

1 ratings
1 review
Free

Details

  • Released
  • Updated
  • March 10, 2024
  • May 15, 2026

Features

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About

This IT support tool offers a streamlined and privacy-focused platform for managing all your IT needs. It provides quick ticket creation, direct chat support, and transparent tracking of your IT issues for a stress-free experience.

3-click Ticket Creation
Direct Chat Support
Transparent Ticket Tracking
Addressing IT Issues
Privacy-centric Platform
Round-the-clock Access
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What's New in IT

1.1.9

May 15, 2026

Add participants to tickets to keep the right people in the loop Bug fixes and general improvements

User reviews

This will change customer support forever.

DeskDay is changing the game for small MSPs with how they support their customers and endusers. Faster and more direct support will help the MSP and customer see what is actually being done. IT-Connect keeps request and issues in one place. (no more need to go back through emails, text and phone calls to correctly bill your customers) Very glad my team found DeskDay.
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Developer apps

FAQ

What is IT-Connect?

IT-Connect is a productivity app designed to enhance your IT support experience. It offers features like quick ticket creation, direct chat support, and transparent ticket tracking for efficient issue resolution.

How do I get started with IT-Connect?

To use IT-Connect, you must be registered under DeskDay. Visit deskday.com to gain access and then add IT-Connect as your personal app.

Does IT-Connect offer direct chat support?

Yes, IT-Connect provides direct chat support, allowing you to communicate with IT professionals in real-time for faster assistance with your issues.

What devices does IT-Connect support?

IT-Connect is available on iPhone and iPod devices, offering a convenient way to manage your IT needs on the go.

How often is IT-Connect updated?

The latest version of IT-Connect is 1.1.9, and it was last updated on May 15, 2026. This indicates a commitment to ongoing development and improvements.

What is the age rating for IT-Connect?

IT-Connect has an age rating of 17+, suggesting it may contain content or features more suitable for mature users.

Is IT-Connect free to use?

Yes, IT-Connect is available for free. There are no in-app purchases or advertisements mentioned, making it a completely free tool.

Where can I get additional assistance with IT-Connect?

For any further assistance or questions regarding IT-Connect, you can reach out to the support team at support@deskday.ai.