Works good but needs improvement
Finally a good app that is focused on MSPs. We love it but need improvement. Hopefully they work it soon.
Free
About
Manage service desk tickets and communicate with users from anywhere. This app allows for instant notifications, ticket creation, editing, assignment, and SLA monitoring on the go. Experience flexible and efficient mobile support.
✓Instant ticket notifications
✓Remote ticket management
✓End-user chat
✓Rapid ticket creation/editing/assignment
✓SLA monitoring
✓Access full ticket details
Show original description
What's New in DeskDay
1.2.1
July 9, 2026
Improved the reliability and consistency of the notification service to ensure timely updates and alerts.
User reviews
Developer apps
FAQ
What is DeskDay?
DeskDay is a mobile service desk application designed for MSPs to manage and resolve support tickets from any location. It provides features like instant notifications, remote ticket management, and end-user communication.
Is DeskDay free to use?
Yes, DeskDay is available for free. The app does not have any associated costs for download or usage.
What devices does DeskDay support?
DeskDay is available for iPhone and iPad devices. It is optimized for iOS.
How often is DeskDay updated?
The latest version of DeskDay is 1.1.9, last updated on May 15, 2026. Updates ensure the app remains functional and secure.
What is the age rating for DeskDay?
DeskDay has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.
Does DeskDay have ads?
No, DeskDay does not contain advertisements. Users can expect an ad-free experience while managing their service desk tasks.
Can I manage SLAs with DeskDay?
Yes, DeskDay allows you to keep tabs on your Service Level Agreements (SLAs) and log time entries effortlessly. This helps ensure you meet your commitments.
How does DeskDay compare to desktop service desk software?
DeskDay offers the flexibility of managing tickets on the go, which desktop software cannot provide. It prioritizes speed and efficiency for remote support tasks.
