MSP360 Control vs DeskDay

This app is designed as an extension for administrators of the MSP360 Managed Backup Service. The app provides a secure method to monitor backup activity anywhere from your iOS devices. With MSP360 Control you can: - Monitor backup and restore plan executions - Track status of managed machines - Remotely start and stop backup and restore plans - View backup history - Receive native iOS notifications - Generate Two-Factor Authentication (2FA) verification codes for the MSP360 Managed Backup Service Your feedback will be highly appreciated, please, contact us at mobile@msp360.com.

Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are. Top Features: Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times. Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly. Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly. Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities. Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments. Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease. Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.