Excellent app
We had this installed a few weeks ago when our old Salus sensor stopped functioning after a problem free eight/nine years.
The app is very easy to use making controlling our heating from my iPhone or MacBook a doddle. No problems with connectivity despite our boiler being sited in the loft.
The app is very easy to use making controlling our heating from my iPhone or MacBook a doddle. No problems with connectivity despite our boiler being sited in the loft.
Easy to use, reliable, saves money
I’ve had my Salus IT500 for over 10 years since 2013. It has been consistently reliable. I can switch between automatic to manual to preset settings.
If you have a problem it’s usually because the batteries (which last for ages) in the remote thermostat need replaced or the wall receiver is off. Otherwise it’s problem free and easy to use the app on my iPhone.
It’s a cost saving value for money product.
If you have a problem it’s usually because the batteries (which last for ages) in the remote thermostat need replaced or the wall receiver is off. Otherwise it’s problem free and easy to use the app on my iPhone.
It’s a cost saving value for money product.
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iT500 App
Had my heating and app installed 4 years ago. Had a new temp. Controller 2 years ago. I’m now having problems with the firmware update 11.4. My iPad and iphone are supposedly not compatible anymore. My mobile is listed as ok to use the app, however the update runs and the update is not happening. Had no other problems I’ve been happy with things in general.
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Rubbish.
App always lets you down. Often, and when you need it to work the most, it’s offline meaning you can’t turn the heating on remotely. At those times the schedule appears to save but closing then reopening shows that any changes weren’t saved. And being out and turning the heating on is hit and miss as the app will show the boiler is on only to arrive at a cold house. Even when it does work the schedule options are risible. No delete option for individual timings so you end up with 6 or 7 “off” settings… No updates to app in a year? And the thermostat isn’t accurate to the point where we’ve had to put it in the fridge to trigger the heating to come on. Rubbish. Hive next year.
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Doesn’t reload
Recently upgraded to this new app, been using the old one for years, not that flexible but no operational issues either.
This new app, although improved in many ways, has one glaring issue, it never reloads!
When I go back into the app, it displays the temp from when it was last opened and not the current temp as displayed on the room stat. To remedy this I need to close the app down and then re-open it, EVERY SINGLE TIME, it’s so frustrating, please fix it!
This new app, although improved in many ways, has one glaring issue, it never reloads!
When I go back into the app, it displays the temp from when it was last opened and not the current temp as displayed on the room stat. To remedy this I need to close the app down and then re-open it, EVERY SINGLE TIME, it’s so frustrating, please fix it!
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Pretty good
I’ve had this for a few years now and in the main it works fine. I find if I adjust heating from app, turn up/down, switch off etc, then close the app, it does not seem to do what is requested. I therefore leave the app open in the background and it seems to work fine like that. There’s a few times it has played up but in the main I’m happy with it.
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Solution does not work
Device unreachable from external network! Remote access only works when you’re in same LAN with the module. Whole solution is now useless.
Glitchy
It’s good for when you’re out of the house & want the heating put on for you getting home. Other times it’s a nightmare. Today for example it wouldn’t knock the heating off. It kept switching it back on no matter how many times I checked it was off. The heating has been on constantly for 4 hours. 😤 there hasn’t been an update for the app in over 4 years & the developers don’t seem interested in fixing any glitches or updating the software.
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Buy a different boiler control.
This just reviews the app, which is like the physical control itself - not very good. The app does sometimes allow me to turn the boiler on and off, and to set a basic schedule at the cost of some irritation. I asked for a smart thermostat, I didn’t realise that my gas engineer was so cheap as to install something as lacking in functionality as this. I’m not doing business with him again.
UPDATE! I though I hated this piece of crap until today, when it refused to let me even attempt to control my boiler unless I updated firmware but refused to let me do so, on the grounds that the device had 'insufficient battery'. I've replaced the battery but the thing is still refusing to work. Salus are bums selling rubbish, of which this app is a crappy example.
UPDATE! I though I hated this piece of crap until today, when it refused to let me even attempt to control my boiler unless I updated firmware but refused to let me do so, on the grounds that the device had 'insufficient battery'. I've replaced the battery but the thing is still refusing to work. Salus are bums selling rubbish, of which this app is a crappy example.
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Very pleased with it..
Now using a second iT500 at another site and very pleased with it. Have received good support from tech support team when enquiring about which thermostat to use for my particular application. Seems that they have got their act together well since some of the adverse comments from several years ago. Also like the app which feels very intuitive. Would buy another one
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Не работает
Не возможно изменить температуру... приложение вылетает
Вылетает
После обновления прошивки вылетает при любой попытке изменить расписание. Фактически перестала работать
В целом неплохо
В тесиоврй iOS 14 глючит приложение, при попытке зайти в настройки расписания, приложение вылетает
Куча глюков
По началу пожалел, что купил этот термостат и написал гневный отзыв. Раньше приложение очень глючило. Такое ощущение, что его даже не тестировали. На разных версиях айфонах были видны не все функции.
Геолокация тоже глючила, уведомление об уезде выскакивает, но кнопки ОК нет, что бы его убрать, нужно перезапускать приложение, через принудительное завершение. Но это все было три года назад когда купил.
Сейчас же ни каких претензий. Уже давно допилили приложение, температура теперь изменяется по 0.1 градусу, а не 0.5 как раньше. Даже уровень сигнала теперь показывает. Из синусов теперь одно, показаний влажности нахватает у прибора. В целом все отлично, так что меняю одну звезду на 5.
Геолокация тоже глючила, уведомление об уезде выскакивает, но кнопки ОК нет, что бы его убрать, нужно перезапускать приложение, через принудительное завершение. Но это все было три года назад когда купил.
Сейчас же ни каких претензий. Уже давно допилили приложение, температура теперь изменяется по 0.1 градусу, а не 0.5 как раньше. Даже уровень сигнала теперь показывает. Из синусов теперь одно, показаний влажности нахватает у прибора. В целом все отлично, так что меняю одну звезду на 5.
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Нет доступа!
Ошибка! Устройство недоступно, уже как неделю.
Pointless app, doesn’t make anything easier
I’ve written a review for this twice now (this being my third) as my reviews have not come up, why?
It’s far quicker and simpler to control your heating using the thermostat rather than the app. Despite many many reviews from unhappy customers you are still required to enter your full email address and password each time you go into the app.. it is quicker to go to my thermostat and adjust it manually.
It’s a simple fix, perhaps the developers could sort this issue out or maybe just respond to any of the complaints.. I doubt this will happen though. Save yourself time and stress and buy a better system, we’re now getting Hive as it’s meant to be very efficient and user friendly.
It’s far quicker and simpler to control your heating using the thermostat rather than the app. Despite many many reviews from unhappy customers you are still required to enter your full email address and password each time you go into the app.. it is quicker to go to my thermostat and adjust it manually.
It’s a simple fix, perhaps the developers could sort this issue out or maybe just respond to any of the complaints.. I doubt this will happen though. Save yourself time and stress and buy a better system, we’re now getting Hive as it’s meant to be very efficient and user friendly.
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Ok but not great
It generally seems to work ok and has the functionality you need, but unless my phone is on the blink it seems to drain the battery for some reason. Someone else noted a similar thing about being resource heavy... well I would probably agree.
Other than that, when you change the time or temperature on the central heating you have to leave your phone on that screen for a little while otherwise it doesn’t save whatever change you’ve made.
Other than that, when you change the time or temperature on the central heating you have to leave your phone on that screen for a little while otherwise it doesn’t save whatever change you’ve made.
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Easier than the previous version
As I had used the previous version for some time it took a bit of getting used to but now it is so much easier to use. You just swipe a finger to raise or lower temperature manually. Setting up schedule is so simple with an interface similar to other apps, just swipe up from the bottom then arrow across for desired temperature. Easy.
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Awful app
It’s hard to believe how bad this app is. The customer support is good and they have been trying to improve this app over the past few years but it is terrible. It looks good and so does the physical thermostat but the app is just too unreliable. You set one thing, it does another. You think you’ve corrected it and something else weird happens. Boiler comes on when it’s set to be off, timer doesn’t kick in when it’s supposed to, etc. My advice is to stay clear of Salus simply because of the app and buy a Nest, which I will do when I can afford one!
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Iphone 7
С обновлением всё заработало, плюс теперь прога показывает с точностью до 0,1 градуса, раньше было 0,5. Но есть и огромный минус на iPhone поставить точную температуру превращается в мучение, выставляешь 24 градуса убираешь палец и установка сбивается. Измените регулятор температуры на колесо или что то другое. Спасибо.
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With the update it all worked, plus now the program shows with an accuracy of 0.1 degrees, before it was 0.5. But there is a huge minus on the iPhone to put the exact temperature turns into torment, expose 24 degrees to remove the finger and the installation is knocked down. Change the temperature regulator to the wheel or something else. Thank you.
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With the update it all worked, plus now the program shows with an accuracy of 0.1 degrees, before it was 0.5. But there is a huge minus on the iPhone to put the exact temperature turns into torment, expose 24 degrees to remove the finger and the installation is knocked down. Change the temperature regulator to the wheel or something else. Thank you.
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