UPDATE PLEASE… Paid and no new words for weeks
ACTUALLY I did send an on 4/4/23 to that email I’ve also taken a pic to show you so if we’re going to just go back and forth like this then I’ll cancel my subscription because I’m going over the same words everyday not learning anything new so if there’s a way to fix this great then please do thanks
Response from developer
Ciao, We apologize for the inconvenience you've been experiencing with our app. We understand how important it is for you to receive new words regularly, and we're sorry to hear that this feature hasn't been working as expected for the past week or two. Our team is committed to resolving this issue promptly and ensuring that you have a seamless learning experience. To help us better understand the situation and provide you with a solution, could you please contact us through the in-app messaging system? Here's how you can do that: 1. Open the app 2. Tap on the "Settings" icon on the bottom left 3. Scroll down and select "Contact Us." Once we receive your message, we will promptly investigate the problem and get in touch with you to provide a solution as soon as possible. We genuinely appreciate your patience and understanding during this time. Please don't hesitate to reach out to us for any other concerns or feedback you may have. We value your input and are always striving to improve our app based on user experiences. We wish you a wonderful day! UPDATE: Unfortunately, we have not received an email from you, please send us a new message directly to: public @ demidov.kz
