iTEAR100 User Reviews

iTEAR100
iTEAR100
olympic ophthalmics inc

Top reviews

Awful customer service

There is literally no one to ask for help. You purchase a subscription, it didn’t upload, the support link lead to an empty website, is Gower the Internet for possible contact emails, you send them, no one responds. Device itself actually works with the company seems to be in a shambles.

Doesn’t work

It doesn’t work.

Good

Had issues with login but contacted support. They’re kinda slow took them 2 days to fix my problem but in the end it worked and I’m using the device for only two days now. At first I doubted the usefulness of it but on day two at just one minute of putting the device on my nose I can see the tear film on my eye it makes so I think it actually works
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Bad

This app is terrible don’t waste your money

If you’re gonna have a mediocre app with zero customer support you might as well have the device work through the web page

Great Product

The app works fine and the product is fantastic

Horrible app

Horrible app, customer service is unreachable. Haven't even been able to use the $200 device that costs an additional $30 a month for the "prescription". What a joke.

TERRIBLE CUSTOMER SERVICE

Don’t waste your time
I wonder if company is in his garage