itek Smart Home User Reviews

Top reviews

Useless

This no longer works with model 4731 cameras which is less than a year old. Buy something else, this is disgusting.

Icloud

I purchased a camera not a service yet the camera continually goes off-line because I haven’t purchased an iCloud subscription. Is this true?

First Rate Camera

Amazing camera and value for money. So many features and excellent picture. Has to be the best purchase yet from Home Bargains. Thoroughly recommended.

Superb quality

Better than expected for the price but does not detect movement at the start seem to get the back of the person not the front ? Strange

Great little setup but one slight improvement needed

Great little program, I use with my camera but I would suggest a Modes Function would be a great idea so you can disarm the motion detection on all selected cameras rather than having to go to each one like they have on the ring app.

Value

What value this system is

Big problem

There is no option to buy Cloud storage. Button exist but when you go there to buy it there is no facility to do so. Fix this please!

Fab home camera

Bought a home security camera from our local Home Bargains store (UK). It was cheap and to be honest I wasn’t expecting much. Was I proved wrong! The camera can pan 180° each way, pan up and down, has infra red night vision, movement detection, a micro sd card slot for recording footage, 2 way talk function, screen shot function and of course it has a great HD picture. I can have notifications of movement on my phone/tablet and the camera also has the ability to move and follow any movement detected. The thing I love most about this though is I can watch footage back and record on my mobile while watching. The footage them gets saved in an album so no need to remove the sd card to view and record anything important. This camera is great for the price paid (£19.99) and I’d highly recommend it.
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App update not working

When I went to PINSTACK I got a IT camera and I tried setting it up through the app and using the instructions but I think they remove the camera from the app

Update ruined it

The update logged me out and I had to reconnect all my devices which was annoying, but not too big of a deal. Well now my device will not connect with my Google Home anymore no matter what I do. I’ve read that others are having the same issue, this needs to be fixed.

9.5-10

It is a really good app but it will not let me control my lights but it was fine and free 😊

Cam

Was difficult from beginning and didn’t like the fact had to find our own certain type of plug just to keep it on

20 $ bulb to be coloured nothing works now

terrible service app doesn’t work with bulb

New update ASAP

They need to make a new update. My light won’t connect to the app and it won’t flash at all. At this point the app is completely useless and all I can do is turn it off from the lamp

App Update Doesn’t Work

The app was updated and doesn’t work. Cleared all of my devices & wont let me group them and control them all at once anymore. Why?!?

Used to be great, after update it is completely useless

The new update which was released yesterday has completely ruined the app. All devices have disappeared and are not able to connect to the app. Now I can’t use any of my itek smart devices until they release a updated version which fixes these issues. Wish I could downgrade back to the older version.
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1.0.4 version is screw up ..

Need to redo

App desperately needs an update

First, my smart bulb scheduled times (for on/off function) stopped working. But, I was still able to get into the app to manually press the on/off button. Then, the next feature to stop working was the ability to turn the light bulb on/off using the app. So, I followed the troubleshoot options, but nothing worked. I deleted the app and reinstalled, now my smart light bulb will NOT connect to the app. I have tried multiple times, and even plugged in my light right beside the wifi modem, with my phone right beside the mode, And still, the device would not add. There’s always an error message.

Now the only way I can turn on my “smart bulb” is by walking up to the lamp and pulling the chain. There is nothing “smart” about it. I sent in feedback on the app previously, but the app developers have not made any improvements yet. I am hoping these issues will be resolved soon with an update.
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The app needs an update

My plugs used to work fine. Worked with my Google Home but all of a sudden the schedule stopped working. Can’t change anything with schedule time because the app crashes. Can’t share devices because in trying to do so the app crashes. Can get them to connect Wi-Fi and operate by phone only. No schedule and won’t connect to Google Home anymore. Seems like company might be out of business.
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Cannot connect GG home and set up schedule

App and firmware need to be updated to fix error!