Too easy
I like the way that it test you, and the different features, but the exam is much more difficult than this. The non-correct answers are too obviously wrong in this review. The exam is much more subtle and provides multiple answers that could be correct, but it's just how you read them that makes one more correct.
I passed the exam by using this app, but it was much closer than what this app made me feel.
Response from developer
Hi TheseIrishEyes, Congratulations on passing your exam, and thank you for the thoughtful review! The scrolling issue you reported has been added to our fix list. We're also in the middle of a content upgrade focused on bringing more nuance and challenge to our practice questions, so they better reflect the subtlety of the real exam. The first of those improvements are going live soon. We're glad the app played a part in your result. Reviews like yours directly shape where we take it next. Sincerely, Anthony Perry Meridian Labs
Packed with features that are actually useful. (fixed my interface problem, see btm of review)
In a way, I’m glad I bought this last. Being able to compare it to other prep material makes it clear just how significant the difference is. I haven’t taken the exam yet, but I am *very* glad I got this app before blowing $600 on the exam fee.
This app has a lot of features and implements them in a highly productive way. I think it’s important to note that you can use this as targeted exam prep AND use it to understand the concepts (and the relationship between the concepts). Each question clearly explains why the answer is correct as well as why the others are wrong.
There is a large pool of questions, categorized in the correct % as the actual exam. When you select your answer and swipe right, you’re saying you have high confidence. Left is not so much confidence. This becomes important for several things - ultimately the 4th level (there are countless questions in levels 1-3) requires a confidence score of 75. It has an incredible system, for calculating confidence score (+2 for correct and confident, -5 for incorrect and confident and more).
The app really makes it clear which topics you need to focus on. It has ‘smart’ mini exams that focus on your weak areas so you’re not wasting time doing a 40 question practice exam for the 10 questions you need.
Initially, I had a problem with the interface. I was so impressed with the trial I actually bought the app thinking that would fix the problem, I have to imagine most people would just try another app. Dev responded within 24 hours to explain my mistake - sorry I was a jerk about it.
The interface is initially confusing. You need to swipe your answers left or right. It’s odd because there’s a giant disabled ‘next’ button on the bottom of the screen you’d expect to be enabled and use after selecting an answer. It might be clearly documented somewhere, but I don’t really understand why there’s a next button that you can’t select. When you drag your response left or right, that submits the answer.
The only other negative is just the subscription model. When I search for apps, I initially go to the in app purchase options, and only look at ones with an option for a one-time purchase. I have no problem paying twice the price to not have a subscription. That said, the subscription options and prices for this app are great.
Response from developer
Mike, Thank you for taking the time to write such a thorough review, and no apology needed on the earlier exchange. Honest critique is exactly what we need to make this app better. We're really glad you found value in the app, and that the confidence scoring, smart review, and answer explanations are working the way we intended. Hearing it from someone who's done a direct comparison against multiple other prep tools means a lot. Your UI critique is fair. The disabled "Next" button creating ambiguity about how to submit answers is a real friction point, and we've logged it as a priority. We're rolling out updates across our 25-app fleet in batches, so please bear with us as we work through this one. The fix will land in a future release. On the one-time purchase question, you're not alone. We've been collecting that feedback across our user base, and we're actively evaluating it. It's likely to roll out as an option in the near future. You may have already seen our most recent ITIL 5 update, which we worked on over the past few weeks. It includes: - Fixes for a couple of bugs, including in the rapid-fire question selection - A general database quality pass and consolidation - A significant improvement to the study materials formatting and the in-app UI experience If you spot anything else — bugs, friction points, missing topics — please don't hesitate to reach out. We're still in the early phase of our engine launch across all 25 apps, and feedback like yours is how we decide what to fix next. Best of luck on the exam. If you find yourself preparing for another certification down the road, across IT, healthcare, or other professional areas, we'd love to have you back, and we're always open to suggestions for exams you'd like to see us cover. Thanks again for the detailed review.
