Can’t Get Past Role Selection
Would love to use this app to check tickets on the go, but can’t even manage to get logged in. App asks that you select your role, yet presents no options to select from, just a blank screen that cannot be bypassed. Tried reloading page, uninstalling and reinstalling app. Nothing works.
Klunky to use, FaceID broken
Are you able to find the ticketing queue? Yes. Will it be the tickets you want? Maybe. Difficult to navigate. The verbiage is not the same as on the web version.
FaceID just loops to the point where you have to uninstall the program to get it to stop. Logging in manually works. Not sure what the timeout is, but it seems really short.
FaceID just loops to the point where you have to uninstall the program to get it to stop. Logging in manually works. Not sure what the timeout is, but it seems really short.
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Useless for field techs
Thought the app would be handy for checking tickets while on the go, but can’t even access the field tech role from the app. Took multiple login attempts and reinstalling the app just to get into the self service role but can’t view my tickets from there. Uninstalling until maybe the app gets some support itself.
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Garbage
Garbage app for a garbage product.
Worthless
Can’t even get past the initial login. No functionality and just a browser window as others have mentioned.
