Ivory Gem User Reviews
Customer Experience
~ Based on 32 written reviews from the US App Store.
What users say
Summarized from real user reviews of Ivory Gem. Based on 1.2K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Easy to shop on the app
- 👍Great clothes and quality
- 👍Responsive customer service
- 👍Fast and free shipping
- 👍Helpful live sales
Negative things
- 🐛App loading issues
- 🐛Incorrect orders and lack of resolution
- 👎Poor customer service experience
- 👎Preauthorization waitlist issues
Is Ivory Gem Safe?
Ivory Gem appears safe based on user ratings. AppsHunter Safety Score for Ivory Gem is 97/100.
This assessment is based on 1,170 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 1,169 App Store ratings for Ivory Gem.
Is Ivory Gem Legit?
Ivory Gem appears to be a legitimate app. AppsHunter Legitimacy Score for Ivory Gem is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Love everything Ivory Gem offers!! Easy to shop on the app.
Not only were they slow to respond to an order that required a change, but after I received the wrong order they were rude and abrasive to cover up their lack of a timely response. They went as far as the owners husband calling my phone and calling me poor. Very strange, kinda sad really. Not exactly adult behavior. Not company I would ever consider doing business with again.
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Love everything about Ivory Gem. Rebecca has an eye for finding great things! It’s where my entire wardrobe is pretty much from now.
Ivory Gem offers such a wide variety of top of the line vendors. So happy I found them. Many purchases to come.
Still never received my $10 credit!
Nothing loads I can’t see the pictures I tried every things. I just use the website. Even then sometimes the website give me problems but not like the app.
Best boutique I’ve found
I had an item preauthorized on my waitlist on the app and it was an item that was restocked but somehow I didn’t get it... I don’t understand why I should bother preauthorizing when I’m not going to get it anyway..?! I never had that happen with other boutiques so it’s confusing to me and pretty disappointing too. I emailed customer service and never received a response. Disappointing and I guess I should just delete the app
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I can NEVER get anything to load on the app. Love ivory gem but the app needs work.
I can’t stop ordering it’s such amazing clothes and comfy.
Love the quality of the clothes and sizing! Also shipping is super fast and Rebecca is amazing!!
The clothes are aMaZiNG!! Sometimes the app itself seems like it won’t show all the items but for everything else I give it 5 stars!
I love using the app, and much prefer it to the browser experience, but I CANNOT make a purchase using it!! It wants me to update my email and when I go to that section to do so, I get an error. How can I update my email if there’s a bug in your app that’s preventing me from doing this?? O love your products, but when I search for the same items using the web browser, they are not there. The same top has been available in the app for days in my size (4 left), but not on the web browser. Super frustrating that I can’t ever get what I really want! :(
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I just started shopping with them, get my order fast
My ordered arrived on Monday and was missing an item. I have sent several emails, and Facebook messages and no response. Yet they charged me for it.
Love watching the live sale every Monday😀, lots of cute clothes!!
App works great and the boutique is lovely! Their clothes is such good quality and decently priced too. They seem to offer discount codes pretty often too, that’s always a bonus!
Easy way to shop in app. Lots of pretty comfortable clothes, shoes, accessories. Only wish they can go by bust/waist size as being in between sizes can be hard to decide which would fit better.
Awesome love the app & the store!
Absolutely love Ivory Gem Clothes! So comfortable and so cute!!
