Ivory Gem User Reviews

Customer Experience

Positive experience78.1% of reviews
Neutral6.3% of reviews
Negative experience15.6% of reviews

~ Based on 32 written reviews from the US App Store.

What users say

Is Ivory Gem Safe?

Ivory Gem appears safe based on user ratings. AppsHunter Safety Score for Ivory Gem is 97/100.

This assessment is based on 1,170 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 1,169 App Store ratings for Ivory Gem.

Is Ivory Gem Legit?

Ivory Gem appears to be a legitimate app. AppsHunter Legitimacy Score for Ivory Gem is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best Boutique App!

Love everything Ivory Gem offers!! Easy to shop on the app.

Pathetic customer service

Not only were they slow to respond to an order that required a change, but after I received the wrong order they were rude and abrasive to cover up their lack of a timely response. They went as far as the owners husband calling my phone and calling me poor. Very strange, kinda sad really. Not exactly adult behavior. Not company I would ever consider doing business with again.
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Great Clothes!

Love everything about Ivory Gem. Rebecca has an eye for finding great things! It’s where my entire wardrobe is pretty much from now.

Love!!!

Ivory Gem offers such a wide variety of top of the line vendors. So happy I found them. Many purchases to come.

Credit

Still never received my $10 credit!

Want to love it but

Nothing loads I can’t see the pictures I tried every things. I just use the website. Even then sometimes the website give me problems but not like the app.

Love it!

Best boutique I’ve found

Preauthorizing waitlist - does it work?

I had an item preauthorized on my waitlist on the app and it was an item that was restocked but somehow I didn’t get it... I don’t understand why I should bother preauthorizing when I’m not going to get it anyway..?! I never had that happen with other boutiques so it’s confusing to me and pretty disappointing too. I emailed customer service and never received a response. Disappointing and I guess I should just delete the app
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Loading error

I can NEVER get anything to load on the app. Love ivory gem but the app needs work.

Love!!!!!

I can’t stop ordering it’s such amazing clothes and comfy.

Amazingly good

Love the quality of the clothes and sizing! Also shipping is super fast and Rebecca is amazing!!

Fabulous ⭐️

The clothes are aMaZiNG!! Sometimes the app itself seems like it won’t show all the items but for everything else I give it 5 stars!

Please update!!

I love using the app, and much prefer it to the browser experience, but I CANNOT make a purchase using it!! It wants me to update my email and when I go to that section to do so, I get an error. How can I update my email if there’s a bug in your app that’s preventing me from doing this?? O love your products, but when I search for the same items using the web browser, they are not there. The same top has been available in the app for days in my size (4 left), but not on the web browser. Super frustrating that I can’t ever get what I really want! :(
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Amazing

I just started shopping with them, get my order fast

Incorrect order and they won’t fix it

My ordered arrived on Monday and was missing an item. I have sent several emails, and Facebook messages and no response. Yet they charged me for it.

Great boutique!!

Love watching the live sale every Monday😀, lots of cute clothes!!

Fun boutique!

App works great and the boutique is lovely! Their clothes is such good quality and decently priced too. They seem to offer discount codes pretty often too, that’s always a bonus!

Love ivory Gem

Easy way to shop in app. Lots of pretty comfortable clothes, shoes, accessories. Only wish they can go by bust/waist size as being in between sizes can be hard to decide which would fit better.

Review

Awesome love the app & the store!

Love Ivory Gem!

Absolutely love Ivory Gem Clothes! So comfortable and so cute!!