iZone Home User Reviews

Customer Experience

Positive experience9.7% of reviews
Neutral4.3% of reviews
Negative experience86.0% of reviews

~ Based on 93 written reviews from the US App Store.

Is iZone Home Safe?

Not enough ratings yet to assess iZone Home.

Is iZone Home Legit?

iZone Home appears to be a legitimate app. AppsHunter Legitimacy Score for iZone Home is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work anymore

Can no longer use this app as it now requires an account login. Suddenly after years of ownership I can no longer control my aircon unit without connecting to an account??? The end of iZone products for me.!!

Soooooo slow

Sooooo slooooow tooooo chaaaange my air con setttings….. 🐢 Pretty much useless tbh. 😩
Tap and wait 5mins for each tap to register. 🙄

Dark icon for dark mode

The app works as expected but it’s literally one of a handful of apps that still don’t support auto dark icon switching based on system settings which is odd in 2026

Clunky & painful

Really clunky and just painful to use. Too many clicks and not intuitive. Also have issues with one unit’s automation not working on the app.

Need old izone app

Can you please put the old izone app back on the App Store? If, like me, you only use the app to control your air conditioning, the simple, old app was far better than this complex app that is full of stuff I don’t use and the a/c controls are horrible ☹️.

Rubbish app

Don’t even bother

BRING BACK THE OLD APP

I’ve lived in my house for six years, downloaded the app and connected to my Aircon without trouble, now I can’t download the old app. I have to use this new one that refuses to find and connect to my aircon system, maybe the old touch screen is incompatible with the new app, since I see tutorials for this show much newer screens with the same UI as the app.
Show more

Disappointment

We’ve had izone for a few years, hoping it would get better. The app doesn’t connect consistently, it’s slow. We end up walking down to the panel to get the ac doing what we want. For what they charge,
they should make sure at least the basics work.

Slow

The app is so slow to action anything it makes it pointless I might as well walk to the panel on the wall is quicker. Bring back the old simple and effective app

New not always better

Please can we go back to the simple one where it worked well and didn’t have all the useful features hidden behind random icons on the screen. Why is it so hard to find the timer for example. And why can’t I just have the interface match the screen on the wall controller like it used to. Now I have a load of tiny icons that are really hard to navigate. Frustrating app.
Show more

This app sucks

Please make everything faster! Changing any setting in the app takes like 30sec so if you change something and change window you it doesn’t save the setting.

Old app was better

Made the mistake of changing to this app so clunky poor UX AND UNSTABLE

Not reliable

Unfortunately have to agree with the last reviewer. I’m constantly having issues with setting the set point. There is not even a 1 to 1 match on the fan speeds with app and the wall console

Still buggy and getting worse

The app was somewhat functional but the most recent update has resulted in a critical bug - when setting the climate temperature for a room the system hangs and resets to 15C

Can not adjust temperature

Since recent updates, can’t control temperature on the app anymore. Once you attempt to adjust the temperature, first thing, the app crashes. But sets the temperature to 15°C for some reason.
The app does communicate with the controller though. Able to turn on/off the aircon unit, turn on or off zones. I don’t really know why (update) break a perfectly functioning system.
Show more

Not the easiest to set up!

Not the easiest to set up that’s for sure. Remember some of us are seniors and this technology can be a bit advanced for us.

HomeKit was great while it lasted

The app is super laggy - and HomeKit was janky but worked for a bit which was amazing - and then it fell apart and never worked again. I wish the developers would work on it more.

Useless app

Bring back the original IZone. I just want to be able to control my heating/ac. Nothing will link. VERY UNUSER FRIENDLY 😡

Great system, terrible app

Why would a company that has such a great system and has a big emphasis on being “smart” have such a terrible app. I’m tech savvy and find this app difficult, slow, unreliable and hard to navigate. The old app looked bad but was much easier to use. Bring it back!

Can no longer use crashes

This app keeps crashing on iPhone. Can no longer open since last update