
J&J Connect App
Multi-channel communication
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What's New in J&J Connect App
1.1
August 28, 2026
What's New in This Release • Introducing App Tour, a guided walkthrough to help new users quickly discover key features and get started with confidence. • Simplified onboarding with Guest Access, allowing eligible users to start using the app without completing registration. •Amazon Connect Helpdesk Support is now enabled, allowing users to connect directly with support agents for issue resolution, including Meeting Room support, all within the app. • New Meeting Room support for quicker access by entering number or scanning a QR code. • Enhanced support routing experience through intelligent number and query-based assistance. • Improved QR code support for faster access to support channels. • Continue to connect with support teams using internet calling or your device's native dialer. • General performance improvements and bug fixes.
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