Jackrabbit Care User Reviews

Top reviews

Can’t login!

It’s been 4 months (maybe longer) and the app still won’t open. It keeps giving the “it’s not you, it’s us” pop up. I really thought this would be fixed by now.

Literally Unusable

I don't understand why, but this app does not accept my login. I know it isn't an issue with my login because every time they tell me "it's not you, it's us" before I'm redirected to the login screen. The website works perfectly well and I am able to log in no problem, but this app simply doesn't do its job.
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What do I do???

Every time I try to sign in it keeps saying that there is a error and I’m panicking because I need this because I work at a gymnastics center and this is the app we use 😫😫

Response from developer

Hi there, Thank you for your feedback. Our app, Jackrabbit Care, is specifically designed for the childcare market. Our company also has another product called Jackrabbit that serves the class, gym, dance, swim, and cheer verticals, but there isn't an app for that product at this time. If you are part of one of these verticals, this would explain why you are unable to log in. Please verify with your employer or program administrator which Jackrabbit product they are using. If you have any further questions or need additional assistance, feel free to reach out to our support team at support@jackrabbittech.com Best regards, Gwendolynn Jackrabbit Care Team

What do I do???

Every time I try to sign in it keeps saying that there is a error and I’m panicking because I need this because I work at a gymnastics center and this is the app we use 😫😫

Response from developer

Hi there, Thank you for your feedback. Our app, Jackrabbit Care, is specifically designed for the childcare market. Our company also has another product called Jackrabbit that serves the class, gym, dance, swim, and cheer verticals, but there isn't an app for that product at this time. If you are part of one of these verticals, this would explain why you are unable to log in. Please verify with your employer or program administrator which Jackrabbit product they are using. If you have any further questions or need additional assistance, feel free to reach out to our support team at support@jackrabbittech.com Best regards, Gwendolynn Jackrabbit Care Team

Trying to sign in

Trying to sign in for my job so I can stop using the website but it always says that it cannot sign me in because an error I’ve tried deleting and reinstalling but nothing works

Response from developer

Hi Miranda, Thank you for your feedback. Our app, Jackrabbit Care, is specifically designed for the childcare market. Our company also has another product called Jackrabbit that serves the class, gym, dance, swim, and cheer verticals, but there isn't an app for that product at this time. If you are part of one of these verticals, this would explain why you are unable to log in. Please verify with your employer or program administrator which Jackrabbit product they are using. If you have any further questions or need additional assistance, feel free to reach out to our support team at support@jackrabbittech.com Best regards, Gwendolynn Jackrabbit Care Team