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JAKI

JAKI

by Jakarta Smart City

4 ratings
5 reviews
🌟 Lifestyle
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 8, 2020
  • July 8, 2026

Features

Developer

Jakarta Smart City
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JAKI screenshot #1 for iPhone
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JAKI screenshot #6 for iPhone
JAKI screenshot #7 for iPhone
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About

Access official information and public services from the DKI Jakarta Provincial Government in one application. Report city issues, get emergency assistance, and find public transportation routes. Stay informed about Jakarta's news, air quality, and flood status.

✓Report city issues
✓Emergency contacts and ambulance calls
✓Health facility queueing
✓Tax and retribution payments
✓Real-time food prices
✓Public transportation routes
✓Flood and air quality monitoring
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What's New in JAKI

4.0.23

July 8, 2026

Hai Smartcitizen! JAKI nggak mau ada bugs di antara kita. Jadi, biar bisa pakai JAKI yang udah bugs-free, update yuk!

More

User reviews

Most RecentHighest RatedLowest Rated

Error

Sering crash dan gagal bikin laloran.
AdhiyaraAdhiyara

Response from developer

Hi Kak Adhiyara, mohon maaf atas kendalanya. Kakak bisa pastikan jaringan internet kakak dalam keadaaan stabil, ya! Jika masih terdapat kendala, kakak dapat menyebutkan kesulitan yang dihadapi dengan menjelaskan kronologi masalah melalui email kami di dki@jakarta.go.id, Terima kasih telah menggunakan JAKI :) #KF

Bugs setelah Sign In

Masih ada Bugs setelah sign in, menu utama saat di geser atas bawah masih terlihat kolom Login, yg nggak bisa di hilangkan. Mohon perbaiki, akan sangat membantu.
aldrinanoeraldrinanoer

Response from developer

Hai Kak, terima kasih atas review yang diberikan. Mohon maaf atas kendala yang dialami, saat ini tim kami sedang berupaya untuk mengoptimalisasi sistem agar dapat berjalan dengan baik. Silakan melakukan pengecekan secara berkala. Terima Kasih #BF

English???

How do I get this in english? I’m supposed to have this to go to jakarta airport but nowhere does it allow me to change to English? How am I supposed to use this?
gibrahgibrah

Response from developer

Hi Gibrah, we apologize for the inconvenience. To fix this problem, please specify the error by describing the problem through our email at dki@jakarta.go.id Thank you for using JAKI. :) #AI

Kota tidak lengkap

Saya mau isi JakCLM tpi dalam pilihan “Kota”, opsi nya malah nama2 provinsi, bahkan tidak lengkap. Bagaimana ini?
jdhevdjrhrjxoffjdhevdjrhrjxoff

Response from developer

Hi kak, mohon maaf atas ketidaknyamanannya. Mohon untuk menyebutkan kesulitan yang dihadapi dengan menjelaskan kronologi masalah melalui email kami di dki@jakarta.go.id, Terima kasih telah menggunakan JAKI :) #AI

Daftar pake domain yang ada dash/strip ga bisa

Saya coba daftar pakai email pribadi saya yang kebetulan domainnya ada dash (-) / strip tapi tidak bisa di-input.
Anehnya, underscore malah bisa. Dimana sampai saat ini tidak ada domain yang menggunakam underscore.
Tolong “bug” ini dirapihkan.
Terima kasih
jonimetaljonimetal

Response from developer

Hi kak, mohon maaf atas ketidaknyamanannya. Mohon untuk menyebutkan kesulitan yang dihadapi dengan menjelaskan kronologi masalah melalui email kami di dki@jakarta.go.id Terima kasih telah menggunakan JAKI :) #AI

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FAQ

What is JAKI?

JAKI is a comprehensive application developed by the Jakarta Smart City unit to provide access to official information and various public services from the DKI Jakarta Provincial Government. It integrates numerous public services and allows users to report city issues.

What kind of services does JAKI offer?

JAKI offers a wide range of services including reporting non-emergency issues, emergency assistance, health facility queueing, tax payments, real-time food prices, public transportation planning, news updates, flood monitoring, and air quality checks.

Is JAKI available on all devices?

Based on the available data, JAKI is supported on iPhone and iPod devices. Information regarding Android compatibility is not explicitly provided in the description.

How often is JAKI updated?

The latest version of JAKI is 4.0.19, and it was last updated on March 9, 2026. This indicates a commitment to regular updates and improvements for the application.

What is the age rating for JAKI?

JAKI has an age rating of 4+, making it suitable for a wide range of users. This suggests that the content within the app is generally appropriate for children and adults.

Does JAKI have ads?

No, JAKI does not contain advertisements. The application is free to use and does not display any ads to its users.

Where can I find JAKI's Privacy Policy?

You can access JAKI's Privacy Policy by visiting jaki.jakarta.go.id/privacy-policy/. This page provides detailed information on how your data is handled by the application.

What is the user rating for JAKI?

JAKI has a user rating of 3.3 stars based on 4 ratings. This indicates a mixed reception from users, with room for improvement in certain areas.