Japan Travel User Reviews

Customer Experience

Positive experience50.5% of reviews
Neutral8.6% of reviews
Negative experience40.9% of reviews

~ Based on 675 written reviews from the US App Store.

What users say

Is Japan Travel Safe?

Japan Travel - Smart Transit appears safe based on user ratings. AppsHunter Safety Score for Japan Travel is 94/100.

This assessment is based on 2,599 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.4% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 2,599 App Store ratings for Japan Travel.

Is Japan Travel Legit?

Japan Travel - Smart Transit appears to be a legitimate app. AppsHunter Legitimacy Score for Japan Travel is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

詐欺アプリ

このアプリ使っちゃダメです。間違えて外国人の友人に勧めてしまいました。
チケット代以外にたくさんの料金を上乗せしてちます。

一般般

居然要付费

从来没打开成功

下载之后点开一直停留在开屏动画就没有后续了 无语

Precisa pagar

Tem que pagar para usar. O Google maps parece fazer o mesmo serviço e é de graça

可以说是最好用的日本交通APP

最近的版本好像有个小BUG,【周游券通票】页面 整个空白,无法勾选已购买的周游券。我记得正常情况下,这页会显示所有周游券种类供选择。

Découverte

Site qui semble très pratique d’utilisation

Google Maps is better and free

Google provided more details and better map view of entire route, I stopped using this app on the first day in Japan and used Google Maps for the remaining 12 days of my trip. Waste of money

Scam for money

The app is full of push sudden windows to make you buy, full of useless extra info that make you uneasy to navigate the app too many options and even if it does have real time timetables it has been made not to help as priority but to take money from foreigners. Shame on you developers it use to be a nice app in te beginning now you give the app to the wrong people to design!
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Gready

C’était bien quand il n’y avait pas d’abonnement, maintenant c’est aussi cher que Netflix, vous êtes fous

Can’t get past onboarding

After asking for location services, can’t continue. If kill and restart app, just a blue screen.

Awful and frustrating

Just nothing more than an attempt to keep selling you stuff when providing publicly available train information. Very frustrating and annoying

Route Navigation

Really bad! Type in place name…click on it…and suddenly the name changes. You have to do this 3-4 times before it actually uses the place you want. Stupid!

Buggy time entries

If you’re outside Japan, it’s a challenge to make plans or itineraries in advance. You can’t make entries in Japan standard time. It assumes your local time and then converts it to Japan time. So what you enter and what gets saved are totally different unless you make those timezone calculations in your head.
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很推薦

簡單易用易明

Used to be best Japan travel app

Used to be best app, until they force everyone create account, and account creation is nightmare, apple id account creation doesn’t work, Facebook login need 2 times login still doesn’t do the job. Email account creation finally work, but app stuck after given location permission, tried reinstall app and retry, still doesn’t work. Give up
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Ruined by paywalls

When I first downloaded this app, it offered many features for free, such as seeing all stops between your starting point and destination. Now, simple features like this and others have been locked behind a premium subscription paywall. Charging for features that used to be free is ridiculous. I will be using a different app that offers these features for free going forward.
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無法進入app

更新app後,進入畫面只有一片空白,重啟app問題依舊相同。

So easy & convenient!!

This was a fantastic upgrade to Google Maps!! Highly recommend to any tourist or really - any traveler.

Beste Japan App

Gut Übersicht in der App und alles dabei was Mann braucht für eine Japanreise.

Bad and incorrect information

I tried to use this app but it was worthless. The information it provided to me to try and get out of Narita airport was just wrong. And it constantly interrupts you with ads. I am deleting it. Google Maps works much better.