Japan Travel User Reviews
Customer Experience
~ Based on 668 written reviews from the US App Store.
What users say
Summarized from real user reviews of Japan Travel. Based on 2.6K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Navigation app.
Positive things
- 🚀Helpful for navigating trains and subways
- 🗺️Accurate route planning and station details
- 💻Useful for JR Pass holders
- 📱Essential app for traveling in Japan
- 👍User-friendly and easy to use
Negative things
- 🐛Bugs and crashes with recent updates
- 💰Expensive subscription fees
- 🔋High battery consumption
- 🤖Confusing interface and navigation
- 🗺️Missing some station and bus stop information
Is Japan Travel Safe?
Japan Travel - Smart Transit appears safe based on user ratings. AppsHunter Safety Score for Japan Travel is 94/100.
This assessment is based on 2,590 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 2,590 App Store ratings for Japan Travel.
Is Japan Travel Legit?
Japan Travel - Smart Transit appears to be a legitimate app. AppsHunter Legitimacy Score for Japan Travel is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The app is full of push sudden windows to make you buy, full of useless extra info that make you uneasy to navigate the app too many options and even if it does have real time timetables it has been made not to help as priority but to take money from foreigners. Shame on you developers it use to be a nice app in te beginning now you give the app to the wrong people to design!
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C’était bien quand il n’y avait pas d’abonnement, maintenant c’est aussi cher que Netflix, vous êtes fous
After asking for location services, can’t continue. If kill and restart app, just a blue screen.
Just nothing more than an attempt to keep selling you stuff when providing publicly available train information. Very frustrating and annoying
Really bad! Type in place name…click on it…and suddenly the name changes. You have to do this 3-4 times before it actually uses the place you want. Stupid!
If you’re outside Japan, it’s a challenge to make plans or itineraries in advance. You can’t make entries in Japan standard time. It assumes your local time and then converts it to Japan time. So what you enter and what gets saved are totally different unless you make those timezone calculations in your head.
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簡單易用易明
Used to be best app, until they force everyone create account, and account creation is nightmare, apple id account creation doesn’t work, Facebook login need 2 times login still doesn’t do the job. Email account creation finally work, but app stuck after given location permission, tried reinstall app and retry, still doesn’t work. Give up
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When I first downloaded this app, it offered many features for free, such as seeing all stops between your starting point and destination. Now, simple features like this and others have been locked behind a premium subscription paywall. Charging for features that used to be free is ridiculous. I will be using a different app that offers these features for free going forward.
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更新app後,進入畫面只有一片空白,重啟app問題依舊相同。
This was a fantastic upgrade to Google Maps!! Highly recommend to any tourist or really - any traveler.
Gut Übersicht in der App und alles dabei was Mann braucht für eine Japanreise.
I tried to use this app but it was worthless. The information it provided to me to try and get out of Narita airport was just wrong. And it constantly interrupts you with ads. I am deleting it. Google Maps works much better.
更新後連主頁面都進不去。
更新完,排好的行程直接消失..
Don’t use it
Not very helpful and full of ads and paywalls
มีภาษาไทย แอปเข้าใจง่าย
Everytime update apps, still same. Crash. Not function. Cant use
As the title says, app is completely dead. All I get is a white screen. I’m using an iPhone running iOS 26.5

