Jaybird User Reviews

Customer Experience

Positive experience55.0% of reviews
Neutral6.7% of reviews
Negative experience38.3% of reviews

~ Based on 298 written reviews from the US App Store.

What users say

Is Jaybird Safe?

Jaybird appears safe based on user ratings. AppsHunter Safety Score for Jaybird is 94/100.

This assessment is based on 5,533 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 5,533 App Store ratings for Jaybird.

Is Jaybird Legit?

Jaybird appears to be a legitimate app. AppsHunter Legitimacy Score for Jaybird is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Need update please

This good app just need lil tweak too app

Used for Years, App Has Gone Way Downhill

I got my first Jaybirds in 2016. I got around to downloading the app in 2019. Everything was seamless until about 12 to 15 months ago. The app would crash every now and again. Now it crashes before it has a chance to fully open. I don’t understand how it continues to be available as-is.

App never works

The app is never able to connect to the Vista 2s

Jaybird

Can cannot with tons of difficulty, don’t purchase

Won’t stay open

This app was okay until today. Now it doesn’t seem to work at all. Not sure what choice you have though, it’s the app you need to control their headphones.

Non-functional

The iOS version of this app does not currently function and needs an update.

Crashes on Open

Inoperable app. C’mon Logitech

No more updates ?

Crash on boot. No update anymore ? As all settings are in app your Jaybird product will not be configurable at all.
Think twice before buying earbuds from Jaybird.

completely frozen

apparently they stopped supporting this app, which is super cool since i paid $130 for the earbuds and now i can’t access any of the premium features that i paid for.

App needs updating please

Since moving to iOS 26 the app will no longer open.

App Crashes - Update!

Update! Uninstalled App, rebooted the iPhone & reinstalled. The App fully reset & it’s working again.

Old review: Not surprised that an app that hasn’t been updated in e years has finally started to crash when trying to open it.

Logitech bought Jaybird & have left it to rot on the vine. It’s a shame as my Vista 2s are good earbuds for running!
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App does not work

Great headphones but no use for the app. It doesn’t even open anymore. Just a screen with the logo. I misplaced my headphones and can’t use the feature of the app to find them; which was a selling point in getting the headphones.

Jaybird vista 2

App constantly crashes. Headphones don’t fit ear even with the smallest ear pieces. Would not buy again.

App crashes

Every time I try to open it, the app never gets past the loading screen and crashes. This combined with the janky “tap to control” feature of my 2s means I can’t turn off the stupid “Ambient” feature and I get to listen to every slight breeze amplified over the sound of my music.

This app doesn’t work

I haven’t been able to open this app in about a year. It keeps crashing before it loads. Absolute waste of space!

App crashes when trying to open it.

App crashes and I have no way to control my earbuds. Disappointed because I’ve had the same buds for years and am very happy with them but the app is required to locate the buds and adjust bass.

Useless

App crashes and won’t start for last year or so, so makes my vista 2’s pretty pointless as can’t configure them anymore. The battery life is also terrible, time to invest in some Apple air pods I think.

Unusable

App crashes on startup hasn’t been updated in 3 years

Crashes instantly

I no longer have a way to execute any control through the app, no way to use the location services, etc. Attempting to open the app gives me the loading screen for somewhere between 1 and 15 seconds, then it closes without any further activity.

Doesnt Work

App crashes on startup