Crashes on iPhone
Why don’t you update the software? What a ripoff I can’t even accumulate saved photos anymore! POS
Does not see ipad files.
Just installed the JD App on my ipad. It sees my photos but none of my files. I went to the support page and clicked on live chat. 404 Error. Not good. It Claims they have live support till 10pm EST. They do NOT. I tried to enter a support email but it never seemed to send the request. Not good. If I cannot get this resolved soon, I will return the JD Memory Drive.
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Does not work
Have downloaded the app, authorized all pictures and every time I try to go and transfer over anything to the drive the app crashes. What a waste of money!! Glad I did not promote this product on TikTok shop!
Needing an update!
Needing an update!
Useless
Does not see any files on the USB drive
Amazing product
I was tired of my photos making my phone slow and this was the perfect solution. Even though the app crashes, sometimes it still runs pretty good for the major majority of the time. And even has an option for you to lock the folders. 10/10 I actually brought 5 different drives from this company and they all work fine
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Data Collection
Why does a photo saving app need your contacts and music? The JD Memory app makes a copy of photos which doesn’t save any or reduce your memory storage.
Backup Apple TV purchased movies.
I would like to have this program backup purchased movies and TV shows that is located in the Apple TV app on iPhone!
Bad
I saved a lot of data with the password and now it’s not accepting my password anymore and now I can’t get my data anymore 🤦♂️
cannot play video list automatically
Each video I need to watch need to choose rates than auto play
Backup Apple TV purchased movies.
I would like to have this program backup purchased movies and TV shows that is located in the Apple TV app on iPhone!
バックアップしようとすると落ちる
自動バックアップがウリなのにアプリが落ちてしまう。 iPhone7の空き容量は2GB以上ある状態。手動コピーも200MBくらいすると落ちてしまう。もしかしたらiPhoneから移したいデータ量が多く落ちてしまうのかも。動画は1つあたり長くて1分半程度だが200MBは超えていると思うのでそれもキャパオーバーなのだろうか。データの合計は20000個を超えているので多過ぎるのだろうか。(そのうち動画は3000個)。外部メモリの書き込み可能容量との差を1GBくらい余裕を持たせたが落ちてしまう。自分のせいなのか製品側の問題なのか、何が理由なのか分からない。USBメモリ本体は128GBを3500円くらいで購入した。USBメモリの書き込み可能容量は117GBで元から入っているデータは14GB。問い合わせ先はGmailで心許ないけど個人でやっているとしたら頑張っている方だとは思う。購入前に色々確認するべきだった。今後に期待します。/追記:iPadで試してみました。移したい量13GB、書き込み可能容量117GBでバックアップしようとすると落ちます。写真も開こうとすると落ちます。動画は手動ですが3〜10個ずつ移せました。セール終わったら商品価格が7千円くらいになっていて3千円ちょっとで買ったので傷は浅くて済みました。使えないと3千円の価値もなく、悔しいのでもうちょっと試行錯誤しようと思います。The app crashes.
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Doesn’t work on iPhone 15
Not working 1st plug in error now nothing happens
File name warning required
In case of usage file name including '%', I need warning without shutting down the application.
If so, showing warning message that "File name is useed unabailable charactor for file order."
Thanks in advance!
If so, showing warning message that "File name is useed unabailable charactor for file order."
Thanks in advance!
Excellent customer service
Provided a replacement as soon as the original purchased was reported to have issues with iPhone only. Very polite and respectful support.
Amazon purchaseexternal drive not showing on iphone!
With app installed on iPhone, the device will not recognize as an external device on my iPhone.
Im able to use the device on my imac computer usb connection. It will show up as a external drive. I'm able to upload and download pics and videos on the iMac. But using the connection for iphone, the app wants to back up my device. I can not access the iMac files I had created .
The same problem using my Ipad Pro.
Note: Item is the JDTC 128GB.
Im able to use the device on my imac computer usb connection. It will show up as a external drive. I'm able to upload and download pics and videos on the iMac. But using the connection for iphone, the app wants to back up my device. I can not access the iMac files I had created .
The same problem using my Ipad Pro.
Note: Item is the JDTC 128GB.
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Help
No matter what I do the drive won’t copy one photo! In fact all it does is after I plug it in and agree for it to communicate with it,it loads and jumps to Home Screen of app and back to loading its like in a loop im very upset about this I paid 60$ for a drive that I can’t get to work earlier I was able to back up some photos worked file now it won’t load no matter how long I wait! I read the logs and I’m seeing what’s called a homebuttons.data that keeps coming back even tho I delete it. Is that anything bad? Please help asap
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iPhoneで認識しない。
せっかく高額でiPhone用に買ったのに使えない。
早急に対応お願いします。
早急に対応お願いします。
写真の保存に最適
約9千枚の写真と動画が15分ほどで保存できました。
日本語説明書がきちんと付属されて届くので操作には困りませんし、他のレビューで書かれてるように落ちることもなく、安定して使えました。
フォルダ分け機能もあり、同じ写真の読み込みも可能なので非常に便利です。
小型で持ち歩けるのもいいところですね。
製品の保存がどれくらい耐久あるかが不明なのと、
連絡先の保存ができないのでマイナス１。
日本語説明書がきちんと付属されて届くので操作には困りませんし、他のレビューで書かれてるように落ちることもなく、安定して使えました。
フォルダ分け機能もあり、同じ写真の読み込みも可能なので非常に便利です。
小型で持ち歩けるのもいいところですね。
製品の保存がどれくらい耐久あるかが不明なのと、
連絡先の保存ができないのでマイナス１。
Was great.
This app used to be great. I had no problems. But then Apple updated to iOS 16 and now my videos won’t fill the full 16:9 tv screen. If they update the firmware for this it’d be a full 5 stars.
