JD Sports User Reviews

Customer Experience

Positive experience47.6% of reviews
Neutral6.3% of reviews
Negative experience46.1% of reviews

~ Based on 395 written reviews from the US App Store.

Is JD Sports Safe?

JD Sports: Clothing & Shoes appears safe based on user ratings. AppsHunter Safety Score for JD Sports is 96/100.

This assessment is based on 48,910 user ratings, with an App Store average of 4.8/5.

Is JD Sports Legit?

JD Sports: Clothing & Shoes appears to be a legitimate app. AppsHunter Legitimacy Score for JD Sports is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is not modern, slow and often hangs.

The app is poorly made. It is not modern and also does not navigate between screen smoothly - it is juddery.

The postcode search for the checkout is broken and it seems to not recognise my postcode nor a local town, and not even a local city!

Very disappointing from such a big company!

Wrong size

Sadly the trainers I ordered in a size 4 arrived in a size 4.5 so not all the hassle of returns and reordering

Glitch

There is a glitch. Even though it has all the permission for location it still shows the price in GBP (£) where i should be getting the price for AUD ($).

Don’t ship to Canada

Fix it

Payment Issues

Repeatedly failed (twice)

Currency in GDP

Won’t change to CAD

Fred Perry

I love Fred Perry and JD Sports have great bargains on here

Deleted wish list

Deleted my wish list

No school bag delivered on time

Ordered a school bag for my son a week early then it said it would be delivered a day before he goes but it ended not being delivered but he ended up devastated without a school bag and felt terrible on his first day because he had no new bag and all his friends did

Painful

It’s such a painful app. Slow, glitches, I have tried to reset my password and it still hasn’t reset.
It’s terrible.

Faulty update

The latest update defaults to the British version. All stock and prices are for UK only.
The app does not recognise Australian members by log in, even by attempting to reset your password.
Changing the region through app settings or deleting then downloading, does not remedy the matter, either.

Location

App isn’t showing aus

Australia missing

app is showing UK price details

australian details is missing

Useless App Don’t Waste Your Time

The App is an absolute and total waste of Time. Can no longer log in, can’t create an Account, Country not recognised. Don’t bother downloading the App

Won't Change Currency in App

App won't auto change to our country's currency even with our address and info put in

Customer service is abysmal

The worst customer service in history absolute joke of a store

App won’t register my home town for click & collect

I’ve tried numerous times to put my local store (city name) in the box for click & collect but it won’t register. No luck with postcode either. Missed a special Blue Light promotion because of this. I’ve c&c’d many times from my local store before, so no idea why.

App sucks

App is super slow and no delivery methods means you can’t place an order

JD Sports shopping

JD app is okay and shopping is very flexible. Also it’s lots of different brands to choose from. You never know what show up and surprise you.

Recent update deleted my wish list

5 years plus wish list deleted when I updated to the last version