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JD.ID Online Shopping

JD.ID Online Shopping

by Jingdong Indonesia Pertama, PT

547 ratings
50 reviews
🌟 Lifestyle
🛍️ Shopping

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 1, 2015
  • January 17, 2023

Developer

Jingdong Indonesia Pertama, PT
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❓5 answered
FAQ↘︎
📦w/o updates
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About

Shop for household items, fashion, gadgets, and more from anywhere, anytime. Enjoy authentic products, fast delivery, and various payment options including installments and COD.

✓Wide product selection
✓Affordable prices and discounts
✓Monthly promotions (HarJOYnas)
✓Cashback offers
✓Guaranteed authentic products
✓Fast and free shipping
✓Multiple payment options (installments, COD)
Show original description

What users say

Summarized from real user reviews of JD.ID Online Shopping. Based on 547 reviews and a 4.3/5 average, it highlights the 7 positives and 10 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Fast delivery and shipping
  • ✅Authentic and original products
  • 💰Good prices and frequent discounts
  • 🎁Free shipping promotions
  • 👍User-friendly interface and easy navigation
  • 📱Variety of products available
  • ⭐Reliable product quality

Negative things

  • 📞No call center for customer complaints
  • ❌Poor customer service responsiveness
  • 🚫Lack of transparency in promotions and rewards
  • 📦Inconsistent shipping times
  • 🔄Difficult order tracking
  • 💳Confusing payment process
  • 📧Unsubscribe issues with newsletters
  • 🐛App crashes and image loading failures
  • ⚠️Sold-out items still purchasable without notification
  • 🔙Refund policy not honored despite terms
See all reviews

What's New in JD.ID Online Shopping

6.16.0

January 17, 2023

System improvements to provide a better shopping experience for you.

User reviews

Most RecentHighest RatedLowest Rated

tdk ada call center klu mau komplen bahaya

bahaya krn tdk ada call center apabila ada kendala secara barang yg di jual barang mahal semua
anrianieeeeanrianieeee

Great app!!

Ini app mantep banget! Di Kirim dalam hari yg sama.
🍡🥪🍤🍱🥙🥫🥫🍘🍚🍣🌭🍚🥘🍚🍡🥪🍤🍱🥙🥫🥫🍘🍚🍣🌭🍚🥘🍚

Hadiah tidak transparan

200 pembeli pertama dapat hadiah, tapi tidak ada pemberitahuan jelas dapat atau tidak, dapat atau tidak dapat jelaskan didepan, sehingga pembeli kalau beli dapat penjelasan tegas, bukan diimingi2 hadiah tapi tanda tanya. Kecewa
Powl18Powl18

Barang yg sold out bisa dibeli dibayar

Dan tidak konfirmasi barangnya habis atau memberi kabar, harus sampai ditanya baru bilang barangnya habis, ampas
poh_tonipoh_toni

Pengiriman Biasanya Cepat

Agak inkonsisten. Seringnya cepet tp bbrp kali lama dan susah untuk trackingnya.
Tiwul2030Tiwul2030
See 45 more reviews

User experience

🐞

Reported Bugs

7 issues

Images not loading in app

Bug

iOS app crashes on voucher pages

Bug

Address format validation errors

Bug

GoPay payment connection issues

Bug

SMS reception problems

Bug

Duplicate credit card charges

Bug

App notifications spam

Bug
✨

Requested Features

5 requests

iPad app with full landscape orientation support

Feature

Improved customer service response time

Feature

Better order status notifications

Feature

Clearer promotion and reward communication

Feature

Enhanced payment gateway integration

Feature

FAQ

What can I buy on JD.ID?

JD.ID offers a wide range of products including household needs, fashion items, skincare, gadgets, vacation tickets, and allows you to pay bills and installments online. You can find everything from daily necessities to lifestyle products.

Are the products on JD.ID authentic?

Yes, all products on JD.ID are guaranteed to be 100% authentic. Certain items, like electronic devices, also come with an official warranty, ensuring peace of mind for shoppers.

What are the payment options available?

JD.ID provides a variety of payment methods, including online debit, virtual accounts, credit cards, fintech services (Kredivo, Aku Laku, etc.), convenience store payments, e-wallets (Go-Pay, Link Aja), Cash On Delivery (COD), and Card Swipe On Delivery (CSOD).

Does JD.ID offer free shipping?

Yes, JD.ID provides a free shipping service throughout Indonesia. They also have their own expedition service to ensure fast delivery and product safety, with many packages delivered within 24 hours in JABODETABEK.

Can I pay in installments on JD.ID?

Yes, JD.ID offers 0% online installment options, allowing you to purchase items without worrying about interest repayment. This makes it easier to fulfill your needs without immediate full payment.