Get points but does not identify where you are
Cannot find a single Food Basics
Really bad
Downloaded the app to get rid of the physical card, got stuck after creating the account with a server error message. Not worth your time.
Does not show stores in my city
I live in Toronto, Ontario. The moi app for iOS does not show stores in my city even though I have location services turned on and it does show my location on the map.
The app only shows me stores in Quebec which is 5 hours away and no stores near me. So, I can’t choose my favourite store because it doesn’t list or show it on the moi map. And it does not load offers for stores near me which means the app is redundant.
Do better!
The app only shows me stores in Quebec which is 5 hours away and no stores near me. So, I can’t choose my favourite store because it doesn’t list or show it on the moi map. And it does not load offers for stores near me which means the app is redundant.
Do better!
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Unable to Login
I'm new to the app. I created a password verified my email, but I'm still unable to login. Do these people actually test their apps before they release them?
It will only show me Quebec stores
I’m in Ontario and it will only load offers for Quebec. Quebec is 5 hours away.
Jean Coutu
Très mauvaise application qui ne fonctionne plus depuis 3 mois! Même après un appel au service à la clientèle pas de meilleures résultats!
Terrible
Apparently the Food Basics near me doesn’t exist, I can’t set it as my favourite store or see the flyer for said store.
Wow j’adore ne plus avoir de carte
Fonctionnent très bien!
Little value
The points system is terrible. Spend $500 get $4 worth of points?!? This has to be one of the worst point reward apps
Wallet integration
The wallet integration button doesn’t work.
À mettre à jour
L'application ne fonctionne presque jamais. À chaque fois que j'essaye de l'ouvrir au moment de payer , elle refuse de s'ouvrir sur mon téléphone.
Moi card
App when taking photo of card doesn’t work, when inputting card number won’t accept. On website when checking account I want it in English and only stays in French. I hate this program
L’app ne fonctionne pas
L’app ne s’ouvre pas, ça roule dans le vide, même chose pour les autres bannières du Programme, inutile et frustrant…
Why can’t multiple people add the same card
I do a majority of the grocery shopping in our family but because my wife registered the card on the app before I did, I can’t access our rewards on the app because it isn’t allowed. Really terrible way to run an app that will obviously be used by multiple people in a household.
À tout les employés!
Merci à vous tous pour être toujours disponible pour les clients peut importe le département toujours disponible pour aider!!!
Where is my points???
Hey Moi! I just wanted to say that at food basic when I was at the cashier she gave us the 250 point coupon. I went home and completed the enrollment though the website and I did not get any of the 250 that your website promised me.
Truly useless
Trying for months to replace a lost card. Generated dozens of emails from them which answered nothing. Most useless rewards and help system ever.
So many flaws!
My coupons/rewards are not related to anything I buy. Wont show me stores anywhere even remotely close to me. Let alone even in my city. This app was released way too early. Should've spent more time fixing bugs.
Cannot open apply
Cannot open app ! Had it for 2 weeks only. I deleted and loaded again still not opening.Lost a lot of points, disappointing.
Bug
Application toute bugger, tu veut entre ta carte , alors tu entre le numéro, une fois entré le clavier ne descend plus et donc impossible de rentrer ta carte, VOILÀ. Alors nul besoin de télécharger l’application puisque tu ne peut rentrer ta carte