Buyer beware
The app is fine. I used it all the time. However I’m about to delete it due to terrible shipping delays I’ve experienced on most orders over the past year. Even items marked quick ship or ready to ship take a month or more. (Usually more)
No longer a customer
Stumbled upon this boutique a few years ago and they have such cute clothing, but you order and it takes MONTHS to arrive, OR they send the incorrect item and then no longer have the item you ordered.
Slow Shipping
I’m updating my review from 3 stars to 1 star as they continue to have the same issues for far too long. The app is functional and makes shopping easy, but the company itself is not worth the download. Jenny Boston used to be a great boutique with quick shipping, but it’s gone down hill. Now shipping takes 6 weeks or more. And they only refund you if you ask for one. Otherwise you’re left in limbo. They said they’re having warehouse issues and are committed to resolving them, but it’s been a couple of years and nothing has changed so I stopped shopping with them. Slowest shipping I’ve ever seen from a US company, yet they continue to have live shows everyday selling clothes and taking people’s money. They should really take a pause and sort out their shipping issues first. At this point, I’m surprised they’re still allowed to operate.
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Shipping Issues
I don’t know what is going on with JB’s shipping but still haven’t received items I ordered back in July. I loved watching the nightly videos and ordering clothes but have now deleted the app and will no longer shop with them after getting no response on my items.
Takes forever to get your order
I love their clothes, however, it takes about a month to get your order which is ridiculous. I had to stop ordering. Decided to try again and after 11 days my order still has not even shipped. I need to find a boutique with better customer service
