iOS 14 crashes immediately
Don’t download IOS14 jeppesen crashes routinely! Tried reinstalling and still crashes. Please fix ASAP as I have no charts.
Stale app languishing while FD pro gets improvements
Dear Jepp, your product is top level priced, but seems to get little development. Seriously considering non-renewal next expiration date. Sure your charts are better than govt charts but the app really could benefit from AMM and turbulence/ weather overlays like the airlines get with FD Pro.
Don’t get to comfy
I love Jeppesen. I love the story behind it...if you haven’t read “Jepp” do so....it’s a great very short read. As is the story of Flight Safety.
As a pilot, the mark of a an excellent company that sacrifices zero safety, is the one that furnishes each and every one of their pilots with their own subscription of Jeppesen. This allows them to begin the preparation even before they get to the airplane. And keep up with changes to frequented airports.
I have to preface the next by saying I would never fly without Jeppesen charts....ever.
My wish list.
1.)More “saved flights”.
A minimum of 20 saved flights. Preferably 30, and a method of placing them in our own order.
2.) Allow certain symbols to be selected on the 10-9, 10-9a, Departure Diagram, Arrival Diagram. Preferably red, so that you can add outages and closures to your briefings.
I can list a few more...but I’m sure the first two will be difficult enough to program.
I’ll close by thanking Elry for his endless commitment to precision measurement and data collection. A true pioneer of aviation. 10 bucks says half the flights he did measuring his first charts were in a Boeing Stearman.....Good match.
As a pilot, the mark of a an excellent company that sacrifices zero safety, is the one that furnishes each and every one of their pilots with their own subscription of Jeppesen. This allows them to begin the preparation even before they get to the airplane. And keep up with changes to frequented airports.
I have to preface the next by saying I would never fly without Jeppesen charts....ever.
My wish list.
1.)More “saved flights”.
A minimum of 20 saved flights. Preferably 30, and a method of placing them in our own order.
2.) Allow certain symbols to be selected on the 10-9, 10-9a, Departure Diagram, Arrival Diagram. Preferably red, so that you can add outages and closures to your briefings.
I can list a few more...but I’m sure the first two will be difficult enough to program.
I’ll close by thanking Elry for his endless commitment to precision measurement and data collection. A true pioneer of aviation. 10 bucks says half the flights he did measuring his first charts were in a Boeing Stearman.....Good match.
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Love it but need more updates
The app works fine, smooth. The only thing is that they haven’t updated the app to add features like the most wanted in app subscription purchases and invert flight plan. Hope they do it soon
Airway Manuals Format
Used to be able to view them as a pdf which was great. Now, it is almost impossible to find what you are looking for using the pubs button. Bring back the pdf option.
Game changer
Introduced into our 121 operation 4 years ago. Slowdowns observed if multiple apps are left running in the background. Simple policy change was implemented not to leave apps running when not used; haven’t had performance issues since.
Unbelievably slow
I really want this app to work and be great, but unfortunately it isn't. Slow isn't even a good word.... Glacial? it takes seconds to respond to any gesture on my mini. I don't want to say this, but I'm just about ready to abandon this app and jepp charts in the process. It's a matter of how much pain you want to accept. Fix this jepp! Fast!
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Good idea but frequent crashes
The principles of the app are good but it crashes frequently and is slow. Please invest some time to create a stable and reliable app, Jeppesen.
Crashes
If there is one app that I need to run smoothly without crashing, this is it. The one app that I have that crashes and freezes is this one. How has this app been approved? It's dangerous when I am flying an approach and the program crashes and won't reopen. This needs to be fixed ASAP. ~Gulfstream Captain
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Keeps asking to accept Terms & Conditions
Every time I open the app, the app asks me to accept the Terms and Conditions before I can do anything else. This is very discerning when I am trying to get airport information before we start our descent into the airport environment. I also agree with others that it takes forever to even load. I am sick of seeing that loading 'circle' everytime I need information.
The other problem is that it erases all of my information that I input into the flight plan section of the app. So when I go to check waypoints or I need flight plan information, when I reopen the app, the flight plan info, airports, routs, waypoints, are gone.
Dear Jepp: I hope you are reading these feedbacks from your loyal customers who are paying a very pretty penny for your service. This app has a long way to go, especially since it is used extensively in a professional atmosphere. The problems people are having increases workload in the flight deck when it does not need to be that way.
The other problem is that it erases all of my information that I input into the flight plan section of the app. So when I go to check waypoints or I need flight plan information, when I reopen the app, the flight plan info, airports, routs, waypoints, are gone.
Dear Jepp: I hope you are reading these feedbacks from your loyal customers who are paying a very pretty penny for your service. This app has a long way to go, especially since it is used extensively in a professional atmosphere. The problems people are having increases workload in the flight deck when it does not need to be that way.
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2.7 update drains iPad at alarming rate.
The latest update has not worked since we've downloaded it, which wiped out everything.
After two days of downloading and going back and reconfiguring everything to pre-update configuration, the app continues to run some sort of download process continuously.
I have a brand new IPad Mini, it has drained the battery 6% in less than 15min. No Bluetooth running, no other apps running.
I was told there are no other reports of this, except for my two and the one actually belonging to a tech support person AT JEPPESEN. I was pretty much told too bad. Absolutely terrible support. This app is essentially useless in a professional environment as it is now.
After two days of downloading and going back and reconfiguring everything to pre-update configuration, the app continues to run some sort of download process continuously.
I have a brand new IPad Mini, it has drained the battery 6% in less than 15min. No Bluetooth running, no other apps running.
I was told there are no other reports of this, except for my two and the one actually belonging to a tech support person AT JEPPESEN. I was pretty much told too bad. Absolutely terrible support. This app is essentially useless in a professional environment as it is now.
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Sorry
I have discontinued using this app along with all Jeppesen products. I fly in the Middle East and have twice purchased and downloaded a Trip Kit from Jeppesen which covered the area I currently fly. Shortly after the charts expired Jeppesen put out an app update which entirely erased my Trip Kit. I called and spoke with a sales representative for Jeppesen who indicated that unfortunately this is what happens when an update is loaded and there was nothing that could be done except to purchase another kit. After losing the second Trip Kit I have completely done away with Jeppesen and now get charts from the countries AIP. It was slow to download and a very poor representation of a fine product. I now use Foreflight where I can in the Middle East and piece together information from other sources to make it work. Your app is doing more damage to your company than you apparently know or you would have done something about these complaints.
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SHOULD be MUCH better
Let me start by saying I love Jepp charts…as a professional pilot…there isn’t anything better! I’ve been using Jepp charts for a long time. However, ever since switching to a paperless cockpit, Jepp has disappointed me. They don’t listen to the consumer, and in that regard Foreflight is HEADs and TAILs above and beyond with their product. The ease of entering routes in foreflight is just ONE of the things Jepp could learn from them. I honestly could say so much here…but seeing an average of 1.5 stars out of 5 on the reviews should say something. We pay a lot of money for this program, and have for many, many years. I honestly think that is about to change. The latest issue I have is I’ve updated to iOS 9.0.2 and the app crashes. Whoever Jepp thinks “love” this product…they are sorely mistaken.
Captain - Lear 45.
Captain - Lear 45.
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Glitch when connected to wifi without Internet connection
The app will not operate when the internet connection is disabled for the aircraft below 10,000'. The only work around is to turn your wifi signal off and then re-open the app. Otherwise everything works nearly flawless. I can't understand how this glitch hasn't been corrected for so long. It is a tedious process to turn it on in order to use the weather capabilities and then turn it back off again when you need to use the charts. Because this is often done during the approach phase, it can make for unsafe conditions when flight performance is most critical.
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Caution to anyone considering or using this app!
I am very disappointed with such a slow response to updating their apps for iOS 8. Not to mention the extremely poor customer support. It feels as if Jeppessen has now grown to a size where customer service and product quality has fallen off a cliff.
When the app works, it is average at best. Other similar apps do a much better job with updates, color graphics, etc.
This is such a disappointment since I've grown to love the format of their charts and plates. My advice is try another service until Jeppessen gets their act together, which by the looks of it, isn't any time soon. Just take a look at their support page to see how difficult it is to submit a problem.
When the app works, it is average at best. Other similar apps do a much better job with updates, color graphics, etc.
This is such a disappointment since I've grown to love the format of their charts and plates. My advice is try another service until Jeppessen gets their act together, which by the looks of it, isn't any time soon. Just take a look at their support page to see how difficult it is to submit a problem.
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This app is crap!
I don't know what happened with Apple's quality control and quality assurance, because if they compared the old version of this app to this new one, I'm sure they would have not approved it for distribution. All I know is that Jeppesen has really screwed up a perfectly functional app with this glitchy, slow, defective and buggy "new and improved" app. To start off, I'd like to alert other users to avoid upgrading your mobile flight deck with this garbage at all cost. This new app is extremely slow to open, it's extremely slow to multi task with, it's extremely slow to update its database, maps and manuals and it's extremely slow to open your previously stored flights. The new map looks like crap. Now, you can only see the airway name if you zoom in very close to the ground. Jepessen, please, fix this app once and for all! Updating the app's database is absurdely slow and it never completes the update even on a 30Mbps cable connection! I want the old app back!
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Crashes more than functions properly. Dangerous!
We use FD on our iPad minis on our G550 as a backup or to augment our display unit charts and it's the most unstable app I have ever seen. "Normal" mode is locking up and/or crashing. Attempts to restart app, reboot iPad, turn on/off airplane mode (disabling ownship position), turn on/off wifi - all occasionally effective.
This is the ONLY app we use that crashes MORE than functions properly AND it's the most critical. If we have a failure and are flying on batteries, and I can't even use this app to land safely, then what? Accident waiting to happen. We pay Jeppesen tens of thousands of $ a year and they can't even build a stable app. The FAA needs to shut this down.
This is the ONLY app we use that crashes MORE than functions properly AND it's the most critical. If we have a failure and are flying on batteries, and I can't even use this app to land safely, then what? Accident waiting to happen. We pay Jeppesen tens of thousands of $ a year and they can't even build a stable app. The FAA needs to shut this down.
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Jeppesen is not serious
...about developing this app. This app to furnished to me by my company, and I pay for Foreflight out of my own pocket. There is no comparison between the two. JFD is slow, crashes regularly, and is bereft of features. Seriously. No bells and whistles. The ONLY thing it has going for it is the actual Jeppesen plates and charts, and the fact that the plates are displayed as vector graphics vs. scans.
Anything else.. Weather depiction, FBO information, user reviews, etc. Jepp is soundly beaten by Foreflight or doesn't even attempt.
The app beats doing Jepp revisions by hand, I'll give it that too. Seriously, Jepp/Boeing. Hire some developers to improve your product or license your data to Foreflight.
Anything else.. Weather depiction, FBO information, user reviews, etc. Jepp is soundly beaten by Foreflight or doesn't even attempt.
The app beats doing Jepp revisions by hand, I'll give it that too. Seriously, Jepp/Boeing. Hire some developers to improve your product or license your data to Foreflight.
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Good plates, bad App
This product is a huge let down. I've always been a fan of Jeppesen plates. In 2006 I stopped using Jeppesen in favor of NACO TERPs for price alone. With the advent of Foreflight, I've seen electronic navigation data go from slightly useful to outright essential (with ADS-B, FBO info, user friendly flight planning). I started using Jepps again this last year as a company requirement to teach with these. I was severely disappointed with the app quality, despite the wonderful plates. Enroute charts are grainy, clunky, and severely lacking the detail that paper charts readily give. Jeppesen needs to get out of this business to focus on what they do best, database NAV, and sell product rights to a more established provider of EFBs. This app is simply too subpar.
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Epic Fail
Captain, it is time to forge a deal to sell your data through ForeFlight. They have developers who have the ability to use that data in a safe and effective manner, presenting it reliably during all phases of flight. YOU DO NOT.
Just think of the enormous sums of money you could save by not paying what appear to be unearned salaries, or, more appropriately, stipends in support of negligent behavior.
Shame on you for putting out such a product, and shame on our regulatory authorities for standing idly by while you endanger the lives of the traveling public with this buggy and unreliable piece of refuse.
Were it not for your monopoly on navigation data for areas other than the US and Canada, I wouldn't even be writing this review, because you'd be only the distant memory of an archaic system of aeronautical charting which had been relegated to the some dark corner of a dank, moldy basement.
Too bad zero stars isn't an option, because even at that my rating would be overly generous...
Just think of the enormous sums of money you could save by not paying what appear to be unearned salaries, or, more appropriately, stipends in support of negligent behavior.
Shame on you for putting out such a product, and shame on our regulatory authorities for standing idly by while you endanger the lives of the traveling public with this buggy and unreliable piece of refuse.
Were it not for your monopoly on navigation data for areas other than the US and Canada, I wouldn't even be writing this review, because you'd be only the distant memory of an archaic system of aeronautical charting which had been relegated to the some dark corner of a dank, moldy basement.
Too bad zero stars isn't an option, because even at that my rating would be overly generous...
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