JET User Reviews

Customer Experience

Positive experience16.6% of reviews
Neutral3.4% of reviews
Negative experience80.0% of reviews

~ Based on 410 written reviews from the US App Store.

What users say

Is JET Safe?

JET – scooter sharing appears safe based on user ratings. AppsHunter Safety Score for JET is 94/100.

This assessment is based on 3,859 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
1.8% of ratings suggest some concerns
6.5% of ratings point to a risky experience

~ Based on 3,859 App Store ratings for JET.

Is JET Legit?

JET – scooter sharing appears to be a legitimate app. AppsHunter Legitimacy Score for JET is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Паурбанк

Потерял Паурбанк , как теперь вернуть его?

They took a money from my card without any reservation I deleted the app a month ago and now they

They took a money from my card without any reservation I deleted the app a month ago and now they took 3.5$
I was in gorigea a month ago and used their scoter now I go back to my home country and they just too money with out reason

Expensive

Expensive why

Ladroes

Quase todo mes eles me roubam uns 10 reais, dai tenho de ligar pro meu banco pra disputar a transacao

Погана робота підтримки

оператор підтримки самостійно завершив спілкування без вирішення питання. не запропонував адекватні варіанти рішення і тягнув час поки шла оренда через що я витратив більше грошей ніж мав. втратив гроші і довіру до сервісу

Doesn’t Accept Cards

I literally missed my flight because this stupid app wouldn’t accept any of my payment methods because it said that it “didn’t meet the risk assessment.” It’s a normal credit card I can’t fathom what the issue could possibly be.

Идентификация

Сервис не доступен для иностранных граждан, так как не реализована возможность подтверждения возраста.

Response from developer

Мы понимаем, что отсутствие возможности подтверждения возраста для иностранных граждан может быть неудобным. Это важный аспект, и мы проверяем, как можем улучшить ситуацию. Ваши комментарии помогут нам лучше понять потребности пользователей. Надеемся, что в будущем у вас будет возможность воспользоваться нашим сервисом.

не работает

бесконечная загрузка на этапе привязки карты, не могу взять самокат

Response from developer

Понимаем, как это неприятно, когда приложение зависает на этапе привязки карты. Ваше сообщение очень важно для нас, и мы ценим ваш отзыв. Пожалуйста, попробуйте обратиться в поддержку через приложение для более детальной помощи. Надеемся, что ситуация скоро разрешится!

Esse aplicativo é muito ruim

Péssimo aplicativo!!!!!

Genial

Rápido y Accesible

find another service

who coded this app 😭 because there is no way that , whoever coded this knows how to code i used hundreds of apps in my life this app is expertly incompetent to the point where i think the person who coded this joked about the owner there is no way you could code something and this is the app there is no way there is no way
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Horrível

Preço disso aqui da pra chamar 3 ubers, simplesmente patético o serviço e o preço, ruim de achar patinetes próximos, pra ativar o patinete é um parto e gasta todo o crédito se não desativar no lugar proposto. Tenho crédito e não consigo mais pegar o patinete. Não recomendo de jeito nenhum

Map problem

Map was offline on one half of the street I was forced to drive all street with my hand - I can’t understand why and why was I charged for this ?

Não intuitivo

Aplicativo não é fácil de usar para usar créditos já comprados

Can’t link bank card

I can’t add any money to balance or top it up. Tried 2 different bank cards and both return errors in the app. Useless

Ужас

Баганое приложение невозможно оставновить поездку и облирают деньги даже перед окончанием поездки очень растроен

thank you jet

am love you jet

Way to avoid traffic

Handy transport!

Inconsistent

Sometimes takes ages to activate the scooter.

Won’t accept US numbers

Really wanted to use this app, but every time I tried to put in my US phone number, it defaults to Canada. Don’t know how many Americans visit Kazakhstan, but I’m pretty sure they aren’t using this app. (Canadians maybe)