God forbid your power goes out!
Power was out for 3 hours. When it came back on in the middle of the night, every single light was blinking. Every single one had to be reset manually and the schedules added once again. I am not amused. A power outage should NOT cause the bulbs to suddenly forget how to connect to wifi and to reset automatically. That is insane.
Update: lights no longer talk to the app. Ever. This app hasn’t been updated in 5 years. Steer clear.
Update: lights no longer talk to the app. Ever. This app hasn’t been updated in 5 years. Steer clear.
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Bug with IPhone 14PM
I have a bulb that only works with this app. It tells me this version no longer supports this version and I need to update in the app. It brings me to the app and there are no updates?
Useful but unreliable
This app is amazing when it isn’t crashing. I haven’t been able to adjust my lights in over a week. It’s really annoying.
God forbid your power goes out!
Power was out for 3 hours. When it came back on in the middle of the night, every single light was blinking. Every single one had to be reset manually and the schedules added once again. I am not amused. A power outage should NOT cause the bulbs to suddenly forget how to connect to wifi and to reset automatically. That is insane.
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fix it please
I just got this app yesterday & it’s already crashing
Jetstream servers offline
Can’t use my smart bulb because the servers are down. Account exception
Jetstream
It’s hard to keep it connected to my echo. It always needing up
App keeps crashing
The app doesn’t even open it’s just keeps crashing
It started out great and then.......
Recently my iPhone was reset to factory and when I tried to resync my bulbs and plugs it won’t sync. Since I’m handicapped I end up having to leave my bedroom light on all night cuz it on the other side of the room. If a developer could contact me it would be great!
Push notifications
I have all notifications enabled, but I never get anything from the app.
Crap
Worked a couple months and now won’t work in app or with Alexa Dot.
Fix it
Why doesn’t the app work when I’m on my phone? Why won’t my light bulbs connect to my WiFi? There have been so many times that I want to turn my lights on/off and I end up just getting up and Unplugging them because the app won’t open. I’ve tried so many times to connect the bulbs...it won’t work. Called customer service and they told me to wait a couple weeks as the app is being updated. I’m over it. I want a refund.
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Doesn’t work with Alexa anymore
Lightbulb stopped responding to voice commands a few weeks ago. Alexa app can no longer detect the device. What’s the problem? This used to work fine, but without voice commands I’m not interested in this worthless app and product.
No longer works with Alexa
Worked great until Jan 2021 and completely quit working with Alexa. Tons of reviews in amazon about it too and no responses.
App doesn’t work
When I open the app it just shuts down
Garbage
Most garbage and useless app/service ever, can’t even launch the app to turn my devices on, heavily NOT recommended!
What happened?
Was working great for a few months but since January 4th stopped working with Alexa which is the reason I bought theses bulbs. I have emailed customer service and haven’t heard back from them. Almost every light in my house is useless now. If you use the switch too often they blink to reset.
Needs some fixing
I love it it is a good product but as a teen I am on calls a lot with friends and I can’t have much fun and change it on call if I’m on a call and try to go on the app the app crashes
Fix issues?
Why is no one from Jetstream working to fix the issue with their app not connecting to Alexa. This was the main reason for me getting the product but now that it no longer does what I want it to do, I will be switching products to one that will stay on top of simple issues as this.
What happened?!?!?
I’ve been using this app and products for over a year. All of the sudden within the last week, one by one my devices started dropping off like flies. The devices are “unresponsive” according to the Alexa app. I have deleted and reconnected everything and it seems to recognize and connect for a minute then goes back to unresponsive. Very disappointed.
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