Trying out this app
Doesn’t work
Response from developer
Hi, we’re very sorry for the trouble. We had temporary technical difficulties with uploads and credits, but the issue has now been fixed and the app should work correctly. If you lost credits or would like a refund, please request it through the App Store. Thank you for your patience, and we apologize for the inconvenience.
Great app for jewelry image generation
I’m upset at this app!!😡😠
Just add ALL of the remaining credits and we both can move on!!!!! Please advise immediately!
What a way to start this 2026 year!😠
Response from developer
Hi, Sorry to hear about your frustration — we definitely want to clarify this. Each $9.99 purchase provides 85 credits, so two purchases correctly result in 170 credits. From the billing side, Apple processed this as intended. If the app didn’t meet your expectations or you’d prefer a refund, Apple fully handles all payments and refunds. You can request one directly here: 👉 https://reportaproblem.apple.com If you’d like us to review your case or help in another way, please contact us at support@yourapp.com with your Apple receipt details, and we’ll be happy to assist. Thank you for bringing this to our attention — we appreciate your feedback and the chance to improve. — The SmartKitCo Team
Not working
Response from developer
Hi, Sorry to hear about this — we understand how frustrating that experience must have been. At the time, there was a temporary issue during development that could incorrectly show an “insufficient credits” message even when credits were available. This issue has now been fully fixed in the latest version of the app. All payments and refunds are handled directly by Apple. You can request a refund here: 👉 https://reportaproblem.apple.com If you’d like us to review your purchase or assist further, please contact us at support@yourapp.com with your receipt details. We sincerely apologize for the inconvenience and appreciate your patience. — The App Team
