Jigsaw Box Puzzles User Reviews

Customer Experience

Positive experience88.1% of reviews
Neutral4.8% of reviews
Negative experience7.1% of reviews

~ Based on 479 written reviews from the US App Store.

What users say

Is Jigsaw Box Puzzles Safe?

Jigsaw Box Puzzles appears safe based on user ratings. AppsHunter Safety Score for Jigsaw Box Puzzles is 85/100.

This assessment is based on 267 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.4% of ratings point to a safe experience
3.7% of ratings suggest some concerns
13.9% of ratings point to a risky experience

~ Based on 267 App Store ratings for Jigsaw Box Puzzles.

Is Jigsaw Box Puzzles Legit?

Jigsaw Box Puzzles appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jigsaw Box Puzzles is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Get a new designer for colorful puzzles

OK, first off this is my favorite puzzle app. It's fun to play or it used to be when the designer of the puzzles actually knew what they were doing specifically for the color mix and the fractals. And yeah I have sent comment after comment through the official support line. I've created mock ups that show their old puzzles versus their new ones and how different the use of color is. Apparently those are going nowhere so I'm just gonna leave a one star review for a five star app in the hope that they will get their act together and create new color mix and fractal puzzle so I don't have to keep playing the old ones. Thank goodness you can re-download anything you've bought because otherwise I'd have nothing to play. Come on people, you've got the best puzzle app and the worst colorful puzzles, and that did not used to be true.
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Jigsaw Box Puzzles

December 10/23. Update…. Restarted iPad. Tab appeared for Christmas puzzles. All is well. Been playing since 2013. Thanks :). October 26/25 Hello everyone in puzzle land. Funny story… my device with puzzles became non responsive. But I had a backup in cloud. Able to restore everything. So relieved. Glad this app is supported. Thank you. 🙂
Dec.29/25 Curious moment(s) selecting a couple puzzles to line up. iPad(A16) tap puzzle/ blank content / tap again to close / tap again then it loaded ok to select. Weird. But puzzles worked. Nice :)
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My favourite jigsaw app

I have been playing this jigsaw app for years and it is my absolute favourite. Easy to use with great puzzle options. Love the fact you can create your own and every year I look forward to the Christmas advent they do. It has become a part of my own little traditions!

Great App

Love this app, which I have used for years. Always works perfectly and it’s so good to still be able to do jigsaws when physical table space is at a premium. Am loving the advent calendar puzzles… thank you!

nice puzzle app

great selection of puzzles, however my only complaint is that every time I play a puzzle , i have to keep selecting the tray option, which is very annoying.

App Crashes

What has happened to this app? I’ve already submitted two emails to customer support that this app crashes every time I look at a puzzle in the store. I’ve restarted the app, restarted my device and I have more than enough room on my device to play. I’ve received no response. I once received an immediate response when I contacted customer service. I may need to delete as it is unplayable now.
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Jigsaw Box Puzzles

December 10/23. Update…. Restarted iPad. Tab appeared for Christmas puzzles. All is well. Been playing since 2013. Thanks :). October 26/25 Hello everyone in puzzle land. Funny story… my device with puzzles became non responsive. But I had a backup in cloud. Able to restore everything. So relieved. Glad this app is supported. Thank you. 🙂
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Love this app!

Do multiple puzzles everyday. The calming background music and great selection of puzzles helps me relax. I highly recommend.

Used this game for years

I have used this jigsaw puzzle app for more than five years and I have been very pleased with it. It is easy to purchase puzzle sets and I really like being able to cut them in different numbers of pieces. thanks great product.

Puzzle pieces sticking

I have been using this app for a long time and I enjoyed it, but most recently I have a new iPad Air and the puzzle pieces moving up from the tray stick and won’t move until you either close the app or move a piece from the tray over them to dislodge it. Very frustrating. I will still use it for my smaller travel iPad but not for the one I use daily. I have tried to work with the rep to have the problem corrected but she doesn’t seem to be able to fix the problem.
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Puzzle pieces

I have used this app for so many years but recently had to try to find another, why oh why have the shape of the pieces changed? I used to spend hours doing these jigsaws and theres no other as good. Please tell me i can change the shape of the pieces back to how they used to be

Free Monthly Puzzle Size changed?!?!?!

Was curious as to why the size of the puzzles have decreased from 252 pieces down to 208 pieces? I know myself and other players would like to see an increase in the size of the puzzles instead of a decrease! Please rectify this issue!!

Overpriced

Unfortunately, the charm of this App is diminished due to the price. Paying 99 cents and much more for any bumper packs as they are called is OTT. Most of the time at least 4 or more are not workable puzzles. Why are they so expensive. Such a shame.

Best Ever

This is the BEST jigsaw puzzle game. I love it! Beautiful puzzles and you can create your own! Download it today and enjoy!

AI Images??

Pretty sure the Christmas Advent calendar consists of (potentially unedited) AI images. There are too many oddities in the pictures, and the mansion puzzles have similar architecture. (The main difference being one’s a regular building and the other’s the gingerbread version of the same building.)

Have to admit I was so disappointed in the quality I couldn’t even finish the December 1st puzzle.
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Great but…….

I love being able to upload my own images to create puzzles but I wish puzzles could be split into more pieces. I usually finish a 252-piece puzzle in less than an hour. It was okay at first but it’s kind of annoying after having done so many. I would like to be able to sit and get cozy with one puzzle for longer an hour.
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Love this app! Amazing support

I’ve been using this app for many years (maybe 10?),and I just love it!
You can get a free puzzle pack every month and I think the pack prices are very reasonable. There’s always some puzzle packs on sale as well, and many packs for children are free!

In the past, I had reached out to them for support, and their response was very quick and helpful.

Thoroughly recommend this Jigsaw Puzzle app!
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Brilliant app

These are the best jigsaws i have found. Very interesting and fun to do.
Reliable app, hardly any issues and minor problems easily sorted
A free pack every month and very reasonably priced in app purchases
NO adverts to distract you

Jigsaw Box

I have loved JigsawBox for years, but in the last few months the free monthly puzzles wouldn’t download. I tried to buy some, and it took my money, but didn’t download. I thought I had too many puzzles on my app, so I deleted a few and tried again to down.old new ones. NADA. So as a last resort, I deleted the app and lost all the puzzles I’d collected over the years. Now I can’t download the Jigsaw Box again. Hung up on a password and I got the message that is used too many tries. Help
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Great app and wonderful service!

I do enjoy this app and have had it for years. I have just got it again on my new iPad. Just wanted to say that, should you have any problems or questions, they provide the most excellent, friendly service. I would thoroughly recommend.