JioGames User Reviews

Customer Experience

Positive experience62.5% of reviews
Neutral12.5% of reviews
Negative experience25.0% of reviews

~ Based on 24 written reviews from the US App Store.

Is JioGames Safe?

JioGames: Play Cloud Games appears mostly safe based on user ratings. AppsHunter Safety Score for JioGames is 79/100.

This assessment is based on 252 user ratings, with an App Store average of 4/5.

Safety Analysis

73.8% of ratings point to a safe experience
4.4% of ratings suggest some concerns
21.8% of ratings point to a risky experience

~ Based on 252 App Store ratings for JioGames.

Is JioGames Legit?

JioGames: Play Cloud Games appears to be a legitimate app. AppsHunter Legitimacy Score for JioGames is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great offering and experience

Great collection of 1000+ games in the ProPass offering for extremely attractive price. Gameplay experience also seems very seamless. Well done JioGames. First of it’s kind offering in India

Scam

I paid 5k for playstation gift voucher on June 19, but I still haven’t received the voucher. I’m still waiting for either the refund or the voucher. I’m starting to wonder if I got scammed by this website. They told me to wait 3–4 days for a solution. It's already 4 business days, but I still haven’t received any response. Now I can say, I got scammed. (I will edit this review post if any refund is done)

Got the refund after six days. It wasn’t a scam, but the whole process felt pretty harassing.
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Sudden White screen, Non responsive, Before it was working fine

Each time I am opening app after the logo animation it just shows white screen, before today it was working fine but now it isn’t, tried reinstalling as well still the white blank screen is shown and stays as it is indefinitely, unresponsive, can’t even use the app, nothing is working

Need more AAA big popular games and need to improve surver bit more

Need more AAA big popular games and need to improve surver bit more

My experience and expectations

Dear JioGames
First of all thank you for your this wonderful cloud gaming app the experience is great an d I would like to add some more that bringing games like Gta 5 and watch dogs RDR2 will be a great idea cause there are only 3to5 good games you need to add more open world games as mentioned above other than minor improvements that’s all.
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Platform and more games

Good platform for cloud gaming. I hope they add more games

Look into this issue

Did they stopped operations for this app , it all of a sudden has stopped working on my device , whenever I try to open it after there loading sacreen the display turns white And the app all of a sudden stops working , it doesn’t even load the main interface

White screen issue

Even though I’ve rated the app as a 5 star, but this app is not opening on my iPhone 16, stuck to a white screen. Please solve the issue.

Great AAA experience at reasonable price

Great experience just need to add more. Good games bcos library is too small and looking forward for more game options

Lag free gaming experience

Just played Tomb Raider on Jio Games using mobile data and I'm blown away! The experience is super smooth and totally playable - kudos to the team!

jio sim the 495 rs plan offers you premium subscription and it’s running smooth on30mbps mobile

Nice

Great experience

This platform is amazing with affordable prices. Hope we get more good aaa games

PS5 Controller not supported on IOS device/ Gaming wise an achievement for cloud gaming in india

I connected my ps5 controller to my iphone. I was able to play all games through that on my iphone. As i started cloud gaming through this app. It shows controller connected but wont accept any input from the controller.

Suggestion

Add controls edit option

It is big achievement in India Thanks Jio

A big achievement for India! Thanks to Jio for bringing cloud gaming to the country. Smooth gameplay, no heavy downloads, and great performance even on mid-range devices. Excited to see how this grows! 🎮🇮🇳

Amazing Gaming Platform!

Games such As Lego games which are my favourite, games that cost soo much if bought individually and just simple childhood games; all are included in the platform. I really recommend this app to fellow gamers 🎮🎮🎮🎮🎮🎮

Need improvement

Need more games.
Connected my Xbox controller even though the app recognised it the inputs don’t work and the onscreen controller doest disappeared.
Not suitable to play in IOS device at-least for now.

It would be a game changer if

They need to add more popular AAA games like gta 5 rdr2 and more bcoz right there are 2 or 3 good games others are trash also need to add more features and app ui and interface needs to he more optimize plz add all controller support too

Response from developer

Thanks for sharing your experience—we appreciate your detailed feedback. We're glad you enjoyed A Plague Tale, and we're actively working to improve performance and control responsiveness across all titles, including Sniper 3 and Ghost Sniper. Controller customization and broader feature enhancements are also on our roadmap post full release. Your input helps us prioritize and deliver a better experience on all supported devices, including iPad. Stay tuned, and thank you for being part of our journey!

Need more improvements

And specially you need to have too much fast data connections

Worst customer support

I purchased xbox game pass 7days ago, its been a week i haven’t got my product and refund, i have been sending mails to support team and also tweeting them, but there’s no reply back from such big company…

Response from developer

Hi! If you have not yet received the refund or the Xbox Game Pass code, please email us at support@jiogames.com with your order details and registered mobile number. Our team will check and assist you on priority. Thank you for your patience.