JKBMobile User Reviews

Customer Experience

Positive experience9.4% of reviews
Neutral18.8% of reviews
Negative experience71.9% of reviews

~ Based on 32 written reviews from the US App Store.

Is JKBMobile Safe?

JKBMobile appears mostly safe based on user ratings. AppsHunter Safety Score for JKBMobile is 73/100.

This assessment is based on 113 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.5% of ratings point to a safe experience
5.3% of ratings suggest some concerns
29.2% of ratings point to a risky experience

~ Based on 113 App Store ratings for JKBMobile.

Is JKBMobile Legit?

JKBMobile appears to be a legitimate app. AppsHunter Legitimacy Score for JKBMobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

CliQ

CliQ services is not working with the last 2 updates , fix it please ASAP

After update

When I upload the app all of CliQ list members now not available? Any way to fixed that …

Can’t reset my password

I can’t send reset password I keep getting 9999-internal error I’ve been in this loop for 5 Months now without any update from call center no one was able to solve this issue. it makes me sad for a 15 years JKB customer as I withdrew all my money from JkB and switched to a different Bank

Downtime is too much

The app downtime has been increasing alot, sometimes for weeks it doensnt work. Very frustrating experience when i have a payment on cliq and the app just doesn’t open! It stays stuck on home page. Unreliable.

Forgot username / password feature unavailable

“Error 171 service is unavailable it will be added soon”. Cannot access my account

iOS 26

الرجاء متابعة تحديث ios26, لا يعمل، بعد عدة محاولات اتصل معي موظف من الخدمات وجرب يقنعني ان التطبيق الجديد هو تجريبي فقط والبنك لا يدعمه، اجابة خاطئة وغير علمانية، ها نحن اليو، تم إصدار ios26 الكامل لجميع العالم والتطبيق لا يعمل.
التحديث الأخير قبل يومين صوب الوضع.

Application is not working today on IOS 26

Application for the bank is not working for IOS 26. When this issue will be rectified?!?

البرنامج لا يعمل

البرنامج لا يعمل على الإطلاق

iOS 26

الرجاء متابعة تحديث ios26, لا يعمل، بعد عدة محاولات اتصل معي موظف من الخدمات وجرب يقنعني ان التطبيق الجديد هو تجريبي فقط والبنك لا يدعمه، اجابة خاطئة وغير علمانية، ها نحن اليو، تم إصدار ios26 الكامل لجميع العالم والتطبيق لا يعمل

Response from developer

مرحبًاعميلنا الكريم ، نأسف جدًا لسماع ذلك. يرجى تزويدنا بإسمك الكامل ورقم الهاتف على البريد الإلكتروني (call_center1@jkbank.com.jo) ليتم التواصل معك في اقرب وقت من قبل فريق الدعم.

iOS 26

الرجاء متابعة تحديث ios26, لا يعمل

Are we in 2005?

Its hilarious how outdated this app is. If you make a transaction it will take 3-7 days for it to show on the history. Like seriously? Its 2025 can you act accordingly?

Can’t access my account!

Your app is literally the worst! I need to access my account

Update? Really?! Fix your app

No idea why it’s hard to fix the app and make it perform simple tasks! Display how much in the account ? Hard right!

اللغة العربية

الرجاء كتابة الرسائل والتبليغات باللغة العربية الفصحى افضل من ( رح نحدث، وعشان هيك، ومنتمنالكم !! )

Response from developer

عميلنا الكريم ، نأسف جدًا لسماع ذلك. يرجى تزويدنا بإسمك الكامل ورقم الهاتف على البريد الإلكتروني (call_center1@jkbank.com.jo) ليتم التواصل معك في اقرب وقت من قبل فريق الدعم.

Average

When it works it works, but the app is plagued by bugs, lag issues, random outages where no functions work at all.

عشان انزل البرنامج بطلب دفع

كل ما احاول انزل البرنامج بطلب دفع وكل شوي متعطل ،،، وكل شوي تحديث و وو و صرعتونا

Ability to update new phone number

Please add the option to update the new phone number in the apps
Thanks

Unable to log on for months now

Unable to log on for months now. Used to be fine. I have reinstalled many times still doesn’t work

Very bad

Poor application

App not working after update (crash)

After update the application not able to pay the pill on iPhone X the app crash after receive OTP . Pls fix it ASAP.