JOCO - E-bikes for Delivery appears to be a legitimate app. The AppsHunter Legitimacy Score for JOCO is 95 out of 100 points across 7 verification signals from App Store and developer data.

JOCO User Reviews

Name: JOCO - E-bikes for Delivery
Rating: 4.7 (172 reviews)

JOCO - E-bikes for Delivery

JOCO

✈️ Travel

Customer Experience

Positive experience63.0% of reviews

Neutral2.7% of reviews

Negative experience34.2% of reviews

~ Based on 73 written reviews from the US App Store.

What users say about JOCO

Reviews of JOCO are mostly negative: the Travel app is rated 4.7/5 from 172 App Store ratings. What users like most: fast and quick service, great service overall. Top complaints: not enough orders for bike rental, horrible customer service. Summarized from real user reviews.

Positive things

🚀Fast and quick service
👍Great service overall
🚲Excellent bikes
👍Good team and crew
🔋Unlimited free battery swaps
💡Game changer for deliveries
👍Awesome app
👍Very good company
👍Makes deliveries easier
👍Great for earning more
👍Reliable for deliveries
👍Smooth ride
👍Better than Citi Bike
👍Convenient locations
👍Easy to rent bikes
👍User-friendly app
👍Best commute option
👍Affordable commuting

Negative things

📉Not enough orders for bike rental
👎Horrible customer service
👎Late fees even when not at fault
👎Customer service hangs up
👎Don't recommend this app
👎Too many bad things
👎Scam company
👎Don't respond
👎Forced to create new account after update
👎Blocked after update
👎Taking people's money without warning
👎No bikes available at stations
👎Lose money using bikes
👎Not enough batteries
👎Long wait for battery replacement
👎More users than available bikes
👎Hard to find charged bikes
👎Bikes are heavy
👎No shocks, no disc brakes
👎Horrible tires with no traction
👎Motor in front wheel causes falls
👎Bikes don't get maintenance checks
👎Bad attention
👎Account not unlocked
👎Random unlocking
👎Few bicycles
👎No support for customers
👎Not structured
👎Bikes need repairs
👎No rewards program or discount
👎Network blocks server
👎Wasting time to dock bike
👎Scammers
👎Bad experience
👎Moving a mountain to replace bike
👎App needs work
👎Never got email to reset password
👎Frustrating password reset
👎Bad bikes
👎Bad customer service
👎Bad batteries
👎Don't waste your time
👎Bikes are damaged
👎Batteries constantly running out
👎Numerous app outages
👎Customer service takes forever to respond
👎Broken, uncharged, dirty bikes
👎Tech support takes advantage
👎Hate completing orders
👎Hate having money
👎Poor service
👎Low volume of available bicycles
👎Funds not returnable
👎No bikes everywhere
👎No support
👎Never any bikes available
👎Takes forever to charge a bike
👎Garages close early
👎Bad service
👎Impossible to find available bike
👎Difficult to find bike with charge
👎Poorly charged bike
👎Wobbly tire
👎Ran out of battery
👎Threatened with pickup fee
👎Amateur company
👎Terrible app
👎Worst company ever
👎Zero support
👎No bikes
👎No batteries
👎No support

Is JOCO Safe?

JOCO - E-bikes for Delivery appears safe based on user ratings. AppsHunter Safety Score for JOCO is 92/100.

This assessment is based on 172 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience

2.3% of ratings suggest some concerns

5.8% of ratings point to a risky experience

~ Based on 172 App Store ratings for JOCO.

Is JOCO Legit?

JOCO - E-bikes for Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for JOCO is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Amazing App + Good Customer Support!

Fast (Bad Heavy) bicycles! 👍🏻
Fast and Quick Customer Support! 😊👍🏻
Reliable and Easy to Find (usually) 😎👍🏻

Критик от Народа

a month ago

JOCO HONEST REVIEW!

amazing app & bike, very simple and easy to navigate.

has an attached phone mount & basket for carrying. also locks through your app so no one can steal your bike if you need to walk away.

the passes seem like great deals! ive used a 6 hour pass and it was great. very easy to unlock and put back in its doc! 10/10

lewie W.

a month ago

Great company in expansion around the country

Great equipment absolutely the best company for delivery drivers and obviously it’s not expensive 5/5 stars ⭐️⭐️⭐️⭐️⭐️
CHICAGO need more locations. Everybody use this bike, special delivery drivers.

gogo1632

3 months ago

I love them

Love the convenience

gthotty

3 months ago

Great job

I love the service and i love the price affordable bike for bike driver like me

Jmoney067

3 months ago

Easy to start

Great e-bike rental service! Joco really helped my rides easy and convenient, and enjoyable. I really appreciate they gave me a helmet and a bag it made my whole experience much more comfortable and safe

vishwa15

3 months ago

First time rider

I enjoy the fact that I can charge my phone on bike the bike lasts my shift and if it gets low I just park it and grab another one definitely dependable and affordable. Thanks for coming to Chicago

PrinceDee24