JOCO User Reviews
Customer Experience
~ Based on 63 written reviews from the US App Store.
What users say
Summarized from real user reviews of JOCO. Based on 101 reviews and a 4.7/5 average, it highlights the 18 positives and 72 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Fast and quick service
- 👍Great service overall
- 🚲Excellent bikes
- 👍Good team and crew
- 🔋Unlimited free battery swaps
- 💡Game changer for deliveries
- 👍Awesome app
- 👍Very good company
- 👍Makes deliveries easier
- 👍Great for earning more
- 👍Reliable for deliveries
- 👍Smooth ride
- 👍Better than Citi Bike
- 👍Convenient locations
- 👍Easy to rent bikes
- 👍User-friendly app
- 👍Best commute option
- 👍Affordable commuting
Negative things
- 📉Not enough orders for bike rental
- 👎Horrible customer service
- 👎Late fees even when not at fault
- 👎Customer service hangs up
- 👎Don't recommend this app
- 👎Too many bad things
- 👎Scam company
- 👎Don't respond
- 👎Forced to create new account after update
- 👎Blocked after update
- 👎Taking people's money without warning
- 👎No bikes available at stations
- 👎Lose money using bikes
- 👎Not enough batteries
- 👎Long wait for battery replacement
- 👎More users than available bikes
- 👎Hard to find charged bikes
- 👎Bikes are heavy
- 👎No shocks, no disc brakes
- 👎Horrible tires with no traction
- 👎Motor in front wheel causes falls
- 👎Bikes don't get maintenance checks
- 👎Bad attention
- 👎Account not unlocked
- 👎Random unlocking
- 👎Few bicycles
- 👎No support for customers
- 👎Not structured
- 👎Bikes need repairs
- 👎No rewards program or discount
- 👎Network blocks server
- 👎Wasting time to dock bike
- 👎Scammers
- 👎Bad experience
- 👎Moving a mountain to replace bike
- 👎App needs work
- 👎Never got email to reset password
- 👎Frustrating password reset
- 👎Bad bikes
- 👎Bad customer service
- 👎Bad batteries
- 👎Don't waste your time
- 👎Bikes are damaged
- 👎Batteries constantly running out
- 👎Numerous app outages
- 👎Customer service takes forever to respond
- 👎Broken, uncharged, dirty bikes
- 👎Tech support takes advantage
- 👎Hate completing orders
- 👎Hate having money
- 👎Poor service
- 👎Low volume of available bicycles
- 👎Funds not returnable
- 👎No bikes everywhere
- 👎No support
- 👎Never any bikes available
- 👎Takes forever to charge a bike
- 👎Garages close early
- 👎Bad service
- 👎Impossible to find available bike
- 👎Difficult to find bike with charge
- 👎Poorly charged bike
- 👎Wobbly tire
- 👎Ran out of battery
- 👎Threatened with pickup fee
- 👎Amateur company
- 👎Terrible app
- 👎Worst company ever
- 👎Zero support
- 👎No bikes
- 👎No batteries
- 👎No support
Is JOCO Safe?
JOCO - E-bikes for Delivery appears safe based on user ratings. AppsHunter Safety Score for JOCO is 90/100.
This assessment is based on 101 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 20 App Store ratings for JOCO.
Is JOCO Legit?
JOCO - E-bikes for Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for JOCO is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The problem is that uber doesn’ enough orders to justify renting a bike
Great service
Ali the best crew amazing
Great service! Excellent bikes
Great and quick service
Very Good company
Concierge does amaze work and I love I can get unlimited battery free of charge
Good team
Good team
Great but need more stations in downtown around the financial district and Tribeca
Customer service is horrible they don’t even care about you all they want is your money always giving you a late fee even if not your fault customer service hang up to you if they don’t want to help I don’t recommend this app even my worst enemy
Type
Awesome app. I’ve been buying e-bikes for years that keep breaking and I’m done with that now than I can use joco
Really great app and service been helping me do deliveries without having to worry about fixing and charging.
Ever since I started using JOCO, I’m earning more. Been very reliable and makes doing deliveries so much easier. Highly recommend!!
The new app is amazing
They don’t respond those scamers
I bought a 24 hour pass and now after the update, I am forced to make a new account and now for some reason I am blocked. Please fix.
👎🏿 c’est dommage pour vous
We’re paying to get e-bike anytime we need it but when we go to the station we don’t find any bike
