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JOCO - E-bikes for Delivery

JOCO - E-bikes for Delivery

Powering Delivery

172 ratings
73 reviews
✈️ Travel
Free

Details

  • Released
  • Updated
  • April 27, 2021
  • September 24, 2026

Features

Developer

JOCO
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About

This platform provides on-demand electric bikes for delivery professionals. Access a network of e-bikes 24/7 with unlimited swaps, ensuring you can always work. Features include long range, GPS tracking, and integrated charging for your phone.

✓Unlimited e-bike swaps
✓24/7 availability
✓35-40 mile range
✓GPS tracking
✓Integrated wireless phone charger
✓Front basket and rear racks
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What users say

Summarized from real user reviews of JOCO. Based on 172 reviews and a 4.7/5 average, it highlights the 18 positives and 72 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Fast and quick service
  • 👍Great service overall
  • 🚲Excellent bikes
  • 👍Good team and crew
  • 🔋Unlimited free battery swaps
  • 💡Game changer for deliveries
  • 👍Awesome app
  • 👍Very good company
  • 👍Makes deliveries easier
  • 👍Great for earning more
  • 👍Reliable for deliveries
  • 👍Smooth ride
  • 👍Better than Citi Bike
  • 👍Convenient locations
  • 👍Easy to rent bikes
  • 👍User-friendly app
  • 👍Best commute option
  • 👍Affordable commuting

Negative things

  • 📉Not enough orders for bike rental
  • 👎Horrible customer service
  • 👎Late fees even when not at fault
  • 👎Customer service hangs up
  • 👎Don't recommend this app
  • 👎Too many bad things
  • 👎Scam company
  • 👎Don't respond
  • 👎Forced to create new account after update
  • 👎Blocked after update
  • 👎Taking people's money without warning
  • 👎No bikes available at stations
  • 👎Lose money using bikes
  • 👎Not enough batteries
  • 👎Long wait for battery replacement
  • 👎More users than available bikes
  • 👎Hard to find charged bikes
  • 👎Bikes are heavy
  • 👎No shocks, no disc brakes
  • 👎Horrible tires with no traction
  • 👎Motor in front wheel causes falls
  • 👎Bikes don't get maintenance checks
  • 👎Bad attention
  • 👎Account not unlocked
  • 👎Random unlocking
  • 👎Few bicycles
  • 👎No support for customers
  • 👎Not structured
  • 👎Bikes need repairs
  • 👎No rewards program or discount
  • 👎Network blocks server
  • 👎Wasting time to dock bike
  • 👎Scammers
  • 👎Bad experience
  • 👎Moving a mountain to replace bike
  • 👎App needs work
  • 👎Never got email to reset password
  • 👎Frustrating password reset
  • 👎Bad bikes
  • 👎Bad customer service
  • 👎Bad batteries
  • 👎Don't waste your time
  • 👎Bikes are damaged
  • 👎Batteries constantly running out
  • 👎Numerous app outages
  • 👎Customer service takes forever to respond
  • 👎Broken, uncharged, dirty bikes
  • 👎Tech support takes advantage
  • 👎Hate completing orders
  • 👎Hate having money
  • 👎Poor service
  • 👎Low volume of available bicycles
  • 👎Funds not returnable
  • 👎No bikes everywhere
  • 👎No support
  • 👎Never any bikes available
  • 👎Takes forever to charge a bike
  • 👎Garages close early
  • 👎Bad service
  • 👎Impossible to find available bike
  • 👎Difficult to find bike with charge
  • 👎Poorly charged bike
  • 👎Wobbly tire
  • 👎Ran out of battery
  • 👎Threatened with pickup fee
  • 👎Amateur company
  • 👎Terrible app
  • 👎Worst company ever
  • 👎Zero support
  • 👎No bikes
  • 👎No batteries
  • 👎No support
See all reviews
+1

What's New in JOCO

3.3.4

September 24, 2026

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Amazing App + Good Customer Support!

Fast (Bad Heavy) bicycles! 👍🏻
Fast and Quick Customer Support! 😊👍🏻
Reliable and Easy to Find (usually) 😎👍🏻
Критик от НародаКритик от Народа

JOCO HONEST REVIEW!

amazing app & bike, very simple and easy to navigate.

has an attached phone mount & basket for carrying. also locks through your app so no one can steal your bike if you need to walk away.

the passes seem like great deals! ive used a 6 hour pass and it was great. very easy to unlock and put back in its doc! 10/10
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lewie W.lewie W.

Great company in expansion around the country

Great equipment absolutely the best company for delivery drivers and obviously it’s not expensive 5/5 stars ⭐️⭐️⭐️⭐️⭐️
CHICAGO need more locations. Everybody use this bike, special delivery drivers.
gogo1632gogo1632

I love them

Love the convenience
gthottygthotty

Great job

I love the service and i love the price affordable bike for bike driver like me
Jmoney067Jmoney067
See 68 more reviews

Developer apps

Joco Fleet
Joco Fleet

by Beam Bike Corp.

✈️ Travel

(1)

Free
JOCO Cabinet
JOCO Cabinet

Cabinet for charging batteries

✈️ Travel

(1)

Free
JOCO Service App
JOCO Service App

Fleet Service Operations

🔧 Utilities

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

10 issues

App crashes after update

Bug

Login issues after update

Bug

Password reset email not received

Bug

GPS map of bikes not updating

Bug

Bikes randomly shutting off

Bug

Network blocks server connection

Bug

Bike refuses to lock in station

Bug

App outages

Bug

Docks are red and bikes unavailable

Bug

Garages close early

Bug
✨

Requested Features

10 requests

More stations in downtown, financial district, and Tribeca

Feature

Fix the system for bike availability and battery swaps

Feature

Improve app functionality for password resets

Feature

Implement a system to lock bikes in stations when full

Feature

Offer rewards program or discounts for time lost

Feature

Provide better support for app outages and bike issues

Feature

Consider a pay-as-you-go option like Citi Bike

Feature

Allow bikes to be taken home

Feature

Improve battery life or charging speed

Feature

Ensure bikes are well-maintained and charged

Feature

FAQ

What does JOCO offer?

JOCO provides an e-bike platform designed to help delivery professionals earn more. The service offers 24/7 access to electric bikes with unlimited swaps, eliminating concerns about battery life or maintenance. You can find e-bikes conveniently located and start your delivery work easily.

What are the key features of JOCO e-bikes?

JOCO e-bikes come equipped with premium features for delivery work, including a 35-40 mile range, GPS tracking for theft prevention, and the ability to lock the e-bike via the app. They also have a top speed of 18-21mph, a front basket, rear racks, and a phone holder with an integrated wireless charger.

How do I get started with JOCO?

Getting started is simple. First, download the app. Then, purchase a pass within the app. You can then find an available e-bike on the map, scan its QR code to unlock it, and begin your ride. When finished, return the e-bike to a designated JOCO location.

Is JOCO available in my area?

JOCO has numerous locations where you can find readily accessible e-bikes. For specific information on availability in your area, it is recommended to download the app and check the map for nearby JOCO locations.

What is the cost of using JOCO?

The app itself is free to download. To use the e-bikes, you will need to purchase a pass through the app. Specific pricing details for passes are available within the JOCO application.