App constantly crashes
Cannot even keep the app open as it constantly crashes… you have so much tax money, Johnson County. Why can’t you spend it fixing the app?
App keeps crashing
This used to be a great app. Several weeks ago a problem started where the app will not stay open on my iPhone. It keeps closing. Have had to resort to pulling up the website. Please fix this app problem.
Improved
Update: I haven’t had an issue with this in a long time, they seemed to correct whatever was causing the server issues.
The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website.
The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website.
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App isn’t working
Won’t even allow me to log into the app this is so frustrating!!!!
Really frustrating
The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website.
Junk
The app crashes a lot rarely works properly. I find I usually end up logging into their website because the app is useless.
I love my library app but…
On my app it says my Corinth branch is closed on Sundays when in fact they are open! Would you please update? I thought the hours changed and avoided going there the last couple weeks on a Sunday. Reported it to one of the librarians a couple weeks ago but no change.
Time waster
When it works, it’s great. But I have found trying to use it drains me patience and wastes time. Specifically, when searching for a known title, I frequently get the message “server is not responding.” This is so disappointing.
BROKE BROKE BROKE
Used to be 5 Stars. Now it’s 0 Stars
Won’t load My Library correctly
This used to work great, but in the past 6 months it only works on rare occasions. I can only check my account by logging in through website.
Can I get an update?
I can find a book and place (and renew holds). But no notifications (?!). Come on, BiblioCommons.
Too many bugs and can’t log in during night time hours;
The app constantly crashes and freezes up, and also when you go to login the usernumber and pin over the nighttime hours, it says they are inaccurate, which I know is not true!!! You are completely blocked from using the app; you are denied the ability to even use the app to browse or renew items until the morning!! I’ve been using this number and pin for years. They are NOT inaccurate. Somebody really needs to fix this and pay attention to these requests!! I have seen other people complaining about the same thing!!
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Love the library, don’t waste time with the app
App is slow, if it even works. I’ve sent feedback about issues with ZERO responses from Jo Co. Save yourself some time and access the website!
Problems signing in
I like this app but there’s something wrong with it. When I try to sign in during the overnight hours, 95% of the time, I get a message saying my username or password isn’t valid, which it is. This happened on my iPhone 6, 8 plus and my iPad. Please fix this, this is so annoying.
Axis 360
This app seems to work better than the first time I tried it a
year ago. Better selection of new books also.
year ago. Better selection of new books also.
Great library, app needs work
I love using the app for convenience, but it doesn’t always allow you to filter though the books, and sometimes it doesn’t find titles even with the searches words. Currently, you can’t filter through anything at all!
Refine button not functional
Love the app but recently, the refine button looks like it’s working but the. Doesn’t let you hit “done” to actually filter anything. Looks like others are having similar issues. (Also couldn’t submit feedback from the app so bad to come here.)
Latest update makes the App Glitchy
I have used this app for a few years and, in general, it has worked great. After the update last week, the app freezes on my 8 plus when i try to browse the newly ordered items to, say, dvd’s. Totally locks up and I have to quit out.
Filter doesn’t work
The filtering system is not currently working but I love the app overall.
Refine feature on the app not working
When you go to explore and try to refine it does not work
