JoCoLibrary User Reviews

Customer Experience

Positive experience57.4% of reviews
Neutral17.0% of reviews
Negative experience25.5% of reviews

~ Based on 47 written reviews from the US App Store.

Is JoCoLibrary Safe?

Not enough ratings yet to assess JoCoLibrary.

Is JoCoLibrary Legit?

JoCoLibrary appears legitimate, with a few gaps. AppsHunter Legitimacy Score for JoCoLibrary is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App keeps crashing

This used to be a great app. Several weeks ago a problem started where the app will not stay open on my iPhone. It keeps closing. Have had to resort to pulling up the website. Please fix this app problem.

Improved

Update: I haven’t had an issue with this in a long time, they seemed to correct whatever was causing the server issues.

The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website.
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App isn’t working

Won’t even allow me to log into the app this is so frustrating!!!!

Really frustrating

The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website.

Junk

The app crashes a lot rarely works properly. I find I usually end up logging into their website because the app is useless.

I love my library app but…

On my app it says my Corinth branch is closed on Sundays when in fact they are open! Would you please update? I thought the hours changed and avoided going there the last couple weeks on a Sunday. Reported it to one of the librarians a couple weeks ago but no change.

Time waster

When it works, it’s great. But I have found trying to use it drains me patience and wastes time. Specifically, when searching for a known title, I frequently get the message “server is not responding.” This is so disappointing.

BROKE BROKE BROKE

Used to be 5 Stars. Now it’s 0 Stars

Won’t load My Library correctly

This used to work great, but in the past 6 months it only works on rare occasions. I can only check my account by logging in through website.

Can I get an update?

I can find a book and place (and renew holds). But no notifications (?!). Come on, BiblioCommons.

Too many bugs and can’t log in during night time hours;

The app constantly crashes and freezes up, and also when you go to login the usernumber and pin over the nighttime hours, it says they are inaccurate, which I know is not true!!! You are completely blocked from using the app; you are denied the ability to even use the app to browse or renew items until the morning!! I’ve been using this number and pin for years. They are NOT inaccurate. Somebody really needs to fix this and pay attention to these requests!! I have seen other people complaining about the same thing!!
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Love the library, don’t waste time with the app

App is slow, if it even works. I’ve sent feedback about issues with ZERO responses from Jo Co. Save yourself some time and access the website!

Problems signing in

I like this app but there’s something wrong with it. When I try to sign in during the overnight hours, 95% of the time, I get a message saying my username or password isn’t valid, which it is. This happened on my iPhone 6, 8 plus and my iPad. Please fix this, this is so annoying.

Axis 360

This app seems to work better than the first time I tried it a
year ago. Better selection of new books also.

Great library, app needs work

I love using the app for convenience, but it doesn’t always allow you to filter though the books, and sometimes it doesn’t find titles even with the searches words. Currently, you can’t filter through anything at all!

Refine button not functional

Love the app but recently, the refine button looks like it’s working but the. Doesn’t let you hit “done” to actually filter anything. Looks like others are having similar issues. (Also couldn’t submit feedback from the app so bad to come here.)

Latest update makes the App Glitchy

I have used this app for a few years and, in general, it has worked great. After the update last week, the app freezes on my 8 plus when i try to browse the newly ordered items to, say, dvd’s. Totally locks up and I have to quit out.

Filter doesn’t work

The filtering system is not currently working but I love the app overall.

Refine feature on the app not working

When you go to explore and try to refine it does not work

Refine button

Refine button doesn’t work. Pls fix