Good app
Just needs some polishing
Update the app!
The got new ownership and never updated the app.
Garbage app and sign up
App is glitchy, part of it doesn’t work. Plus the sign up process is a mess. Poor product management.
Gym is great, app is not
As others have said, the app is rudimentary and clunky. Doesn’t really come close to the slick apps we’re all used to nowadays. Hope the app improves because the gym (Santa Monica) is probably the best I’ve been a member of and has a very reasonable price for the area.
App interface is rudimentary
Not sure when was the last time they updated their app. Don’t get me wrong, you can book classes but (1) does not sync to any calendar—idk what developers RSG GROUP uses but every other studio and gym has a functioning app that seamlessly syncs with your Google Calendar / iCal etc (2) the interface switches between new and old (3) not sure why the “Activity” nav doesn’t automatically sync w your classes? (4) takes forever to load anything (5) did I mention that it doesnt sync w your phone calendar? 👎🏽
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Huge downgrade from LifeTime’s app
Switched from LifeTime to JR. This app has been the worst part of the experience. Can’t even add my barcode to my Apple Wallet to streamline my check in process at the club.
Shockingly bad app
Absolutely useless app with so many errors, bugs, and technical problems. The more I use this app, the more frustrating and annoying it gets. Absolutely horrible app to use!
Useless
Can’t create account, shows only US location. Created via website — can’t log in. This company does everything so you couldn’t cancel your contact.
Nice gym but they play the music WAY too loud
Everyone has headphones in. People want to listen to their own music. Why are you blasting Afro house throughout the entire gym. I can’t even hear the music coming from my headphones
TRYING TO BILL ME AFTER I CANCELLED
WHY ARE YOU SENDING DEBT COLLECTORS AFTER ME. I WAS A MEMBER FOR ONE MONTH AND CANCELLED WITH YOUR STAFF.
Unable to login
I haven’t been able to login for over a month now. This is super inconvenient as I have no alternate way of seeing the daily workout class schedule. Please fix this ASAP!
Can never login
Worked in my first day after signing in, but not anymore
Can’t even log in?
Haven’t been able to log into the app for about two months now. Have contacted support, different locations,etc. used it for finding classes… didn’t expect that with the price paid for membership!!
It doesn’t even work anymore
Very disappointed to see that I can’t even login to this app since weeks. It is especially funny when the gym workers tell you to check the app for class schedules.
The worst!
I can’t login. It’s giving me such a hard time. Nobody at the club knows how to do it or fix it. This is a complete nightmare and they have no management at the club either this is poorly run the app and the club.
Not working
Can’t use it, app doesn’t see Austria, Wien
Terrible App
Gym is great but app always has an error. Terribly programmed.
Haven’t seen any recent reviews, so
I signed up for a membership this weekend, and had no issues logging in to the app. It asked me my home location and had me create an account linked to my membership barcode. From there I was able to book a personal training session and register for a yoga class same-day!
The past reviews on here were so bad that it almost turned me off of a membership altogether. I was afraid I’d have to call every day for class schedules, etc. 😅
The past reviews on here were so bad that it almost turned me off of a membership altogether. I was afraid I’d have to call every day for class schedules, etc. 😅
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Dissapointing
Can’t even sign up for workout classes! App has been glitchy from the start. This “luxury” gym might just all be smoke and mirrors.
Frustrating!
I am unable to login with my email and password as it tells me "Your account has an incorrect home club. Please contact support." What support? I tried emailing and calling and nothing. The app is completely useless if I can't login. Expect better for the price paid. Get a decent app developer... you should just have an Apple wallet ID like Golds or Crunch.
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