App is broken
Order status doesn’t update and in settings notification ON doesn’t work to stay ON. Please fix your app. Great pizza though
Don't believe
You order and rush down because it says it's ready in 15
Another 15 minutes later and still waiting
App is rubbish
Pizza is a bit pedestrian as well
Another 15 minutes later and still waiting
App is rubbish
Pizza is a bit pedestrian as well
Can’t select gluten free option
The physical store and Uber eats allow me to choose gluten free base, but their app doesn’t
Order status doesn’t update
Great to order on, however there’s no updates when order is progressing or no notifications when it’s ready, just sits in ‘accepted’ mode. If this is fixed would be great.
Crashed 5 x
After the 5th crash I gave up and ordered pizza from their competitor-no problem. You lost me permanently as a potential customer. Worst UX ever. Well done.
app isn’t letting me delete account
as above
Terrible app
Terrible app. Please hire some real app developers, it’s very glitchy and the discounts don’t work.
🍕
Johnny Gio’s Kirrawee - Fantastic pizza and lovely staff. Best in the Shire.
App doesn’t pass on orders
It doesn’t pass on orders. Pretty simple task
Response from developer
We're sorry to hear about the issue you've encountered here. For us to further assist you, kindly send us a message at support@bitehq.com.
Amazing app, amazing food!
Love JG, and now it’s even better because of their app! So easy to use, and has some extra perks which makes it even better!
Response from developer
We're glad to hear it! Thank you for your review.
Pizza is exceptional, this app is trash
Great pizzas from JG’s but this app is hot garbage.
1. Does not remember previous rewards towards free garlic bread, no matter how many times you order it is stuck at 1/5 progress
2. No discount codes work! App says code accepted but no impact on price you pay.
3. Every time I place an order I get a popup on the app saying the order has had difficulties processing and to contact the store, I am charged for the order and it is prepared as normal but very annoying that the app causes this confusion.
My advice to the owners of this great pizza chain is to hire some new app developers instead of doing the app on the cheap and subtracting from an otherwise very positive food experience.
1. Does not remember previous rewards towards free garlic bread, no matter how many times you order it is stuck at 1/5 progress
2. No discount codes work! App says code accepted but no impact on price you pay.
3. Every time I place an order I get a popup on the app saying the order has had difficulties processing and to contact the store, I am charged for the order and it is prepared as normal but very annoying that the app causes this confusion.
My advice to the owners of this great pizza chain is to hire some new app developers instead of doing the app on the cheap and subtracting from an otherwise very positive food experience.
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Johnny gios
App was very easy to use and had good food.
Thank you
Thank you
Turn off promo notifications
Need to be able to turn off promotional notifications or app will be deleted