Joi Gifts User Reviews

Customer Experience

Positive experience63.2% of reviews
Neutral0.0% of reviews
Negative experience36.8% of reviews

~ Based on 68 written reviews from the US App Store.

What users say

Is Joi Gifts Safe?

Joi Gifts - Same Day Gifting appears safe based on user ratings. AppsHunter Safety Score for Joi Gifts is 96/100.

This assessment is based on 1,888 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
0.8% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 1,888 App Store ratings for Joi Gifts.

Is Joi Gifts Legit?

Joi Gifts - Same Day Gifting is no longer available in the App Store. AppsHunter Legitimacy Score for Joi Gifts is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Disappointed

What my friend received as a gift had nothing to do with what i ordered through their app. I was very embarrassed when i saw that the flower arrangement she got was totally different than the displayed picture online. This was my first order & diffidently the last one!

Worst customer service

The flowers were delivered almost midnight. I try to cancel because they are too late, they refused and didn’t even bother to apologize. The app is the worst for customer ease. Just avoid them and use other flowers app which are better than them.

Response from developer

We are sorry to hear about your experience. Could you please share your order number with us via email at feedback@joigifts.com We will investigate this matter further and ensure it is resolved to your satisfaction. Thank you for bringing this to our attention.

THE WORST

Dont bother to buy anything from them and specially cakes, when i order a specific cake 24 hrs a head of time and then i get a call that this cake is “ out of stock” today at the time of the delivery isn’t acceptable and shows how poor the management and the logistics. Thank you for ruining my moms birthday
Show more

Response from developer

Thank you for your review. We understand the importance of delivering on time and fulfilling orders accurately. Unfortunately, despite our best efforts, there are occasions where unexpected circumstances, such as stock availability issues, may arise. Please know that this is not a reflection of our usual standards, and we are taking steps to prevent such occurrences in the future. We would like to make things right for you and your mom. Please share your order number with us on feedback@joigifts.com and the team will reach out to you immediately.🙏.

Not really good experience

I ordered flowers and cookie to be sent to our manager and it was mentioned it will he delivered at 1pm, well they didn’t deliver it till 4pm. I wasn’t happy with this service at all. Would I use them again? I am not sure.

Response from developer

We apologize for the delay in delivering your order Nahud, and any inconvenience it may have caused. We understand the importance of timely deliveries and take your feedback seriously. In order to investigate this matter thoroughly and provide you with an appropriate resolution, kindly share your order number with us at feedback@joigifts.com. We appreciate your feedback and would like to ensure that your future experiences with us are improved and more satisfactory. Thank you for giving us the opportunity to address this issue.

Great

Great service always delivered on time and great selection as the pictures with delivery confirmation.

Response from developer

Thank you for your review Awk. We're thrilled to hear that you have consistently experienced great service and on-time deliveries with Joi Gifts. We strive to curate a wide range of options to cater to different preferences and occasions. We look forward to serving you with the same level of excellence in the future. 🙏

Never deliver promised service

App overpromise on assortment and delivery timeline. Very unreliable

Response from developer

Thank you for your review. We are sorry to see this was your experience. Please share your order number on feedback@joigifts.com so we can investigate and reach out to you.

نصابين

ما يوصلو الطلبية .. الخدمة سيئة جدًا وما في خدمة عملاء ولا رقم تواصل ولا خدمة الغاء الطلب ولا رد على الرسائل .. التطبيق فاشل جدًا والشركة نصابة ولا انصح احد يتعامل معهم !

Response from developer

, نأسف أن تجربتك معنا ما كانت مرضية أخت وفاء و أكيد ما يرضينا هالشي, لو أمكن إرسال رقم الطلب على feedback@joigifts.com للإطلاع على أسباب المشكلة و نقدر نتواصل معك.

You’re the best

I’m happy to recommend you to all my friends

Response from developer

Thank you for your review and your recommendation!🌹

ممتاااااز

ممتاااااز

Response from developer

🤍

غالي

غالية الاصناف والباقات مقارنة بحجمها ونوعها ///:

Absolutely Delighted !!!

I wasn’t sure about this app all the way from the beginning till the delivery. But I’m amazed & glad that I choose this platform to send goodies to my dad for his birthday (Riyadh). The quality was top notch. Thank you Joy gifts. I highly recommend it to all.

Response from developer

We are delighted to know that you have enjoyed your Joi Gifts experience Preeti! Thank you for your wonderful review.

Excellent service

I live in the Uk, having been really pleased with the service before I didn’t hesitate to use again

Response from developer

🙏

Great experience

My experience at Joi was super great!! My order was delivered just on time and to the exact place. Will definitely order more in the future ❤️❤️❤️

Response from developer

Thanks for your review. We look forward to seeing back soon:)

Thank you for your service today

You

Response from developer

❤️

خدمة سريعة ومميزة

🌟🌟🌟🌟🌟

Great service & CS

We live in the United State and We ordered flowers through the app to be delivered to a hospital in Jeddah, Saudi Arabia. The order was on the 4th June and it delivered on the 5th of June on time 👌🏾. Thank you for helping us sending Love to our families in Saudi. 🙏🏽👍🏽

Response from developer

We are happy to know you had a great experience. Thanks for your review🙏

Pathetic service

Pathetic service. I ordered eid gift for my brother which was supposed to be deliver on May 1, 2022 between 12:00 pm to 5:00 pm and now it’s 1:00 am and the order has not delivered yet. If they can’t handle orders, they should not take them at first.
This was my first and last bad experience with them.
Show more

Response from developer

Thank you for your review. We are gutted to see that your brother's gift experience was disappointing. Please share your order number on feedback@joigifts.com so we can immediately look into what happened and reach out to you.

The worst ever service I experienced in my life

The worst ever service I experienced in my life
2 orders first one not delivered and apologized after occasion time by email !!!

Second one not like description !!! Missing items

I have all the conversations and proofs of my words

الصور مختلفة عن الواقع

الصور مغايرة للواقع في الحجم ونوعية الأزهار والأوراق الخضراء تم توصيل الطلب ناقص علبة شكولاتة رغم الاعتذار اختلاف الطلب عن الواقع لا يشفع لاعتذاركم

Order from Canada to amman

The best service ever